Children's home run by Hollybank Trust in Kirklees

SC034415

Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned and operated as a charitable trust. It provides a mix of short- break and long-term care for children or young people. There are currently four children receiving long-term care. There are up to 18 children accessing the short- break service. All of the children have complex physical disabilities and associated communication, sensory and/or learning difficulties. The manager was registered with Ofsted in April 2019 and holds the relevant qualifications for the position.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Date of last inspection: 16 October 2018

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Information about this children’s home

Enforcement action since last inspection: none

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children and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At this interim inspection, Ofsted judge that it has sustained effectiveness . Staff interact well with the children. It is evident that the child’s voice is heard through using the communication of their choice. Many activities are offered, including holidays. This gives the children stimulation and enjoyment. A recent change to the layout means that children who are on long-term and short- term breaks are in the same environment. This is managed well with minimal impact. It builds the social skills of all children and offers further joint activities. Careful planning and matching takes place for new children, including those on short breaks. This enables the child’s needs to be met and minimises the impact on those already living at the home. Medication errors have occurred. However, these have been identified and measures

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children and young people since the most recent full inspection

implemented which are much more effective. Despite the registered manager being new, she is clear about the strengths of the home. She has identified a lack of child safeguarding knowledge within the trust. As a result, she has implemented trust-wide termly safeguarding meetings. This has fed into staff training and team meetings. Safeguarding practices have begun to improve as a result of this. The manager has not investigated some concerns about a staff member. This was during the manager’s transition period and she did not have an oversight of this. A further issue has been investigated effectively. However, the overall outcome has led to the staff member continuing to work at the home. This could lead to a potential risk to the children. The manager has plans in place to reduce this risk. The manager has not recorded consultation following a potential complaint. It is therefore unclear as to the outcome of this. However, she has undertaken work with

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children and young people since the most recent full inspection

the team to prevent the issue reoccurring. The statement of purpose and function is detailed, although it does not contain staffing details or qualifications. The manager is aware of this and addressing this issue.

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Inspection date Inspection type Inspection judgement

16/10/2018 Full Requires improvement to be good

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Inspection date Inspection type Inspection judgement

14/03/2017 Interim Improved effectiveness

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Statutory requirements

This section sets out the actions which must be taken so that the registered person/s meets the Care Standards Act 2000, the Children’s home (England) Regulations 2015 and the ‘Guide to the children’s home regulations including the quality standards’. The registered person(s) must comply with the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that the home’s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12(1)(2)(a)(i)(v)(vii)(b)) In particular, the manager needs to be clear on the safeguarding procedures in place and investigate these fully when issues occur. 10/09/2019

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Requirement Due date

The registered person must establish a procedure for considering complaints made by or on behalf of children. The registered person must ensure that a record is made of any complaint, the action taken in response and the outcome of any investigation. (Regulation 39(1)(3)) In particular, the manager must follow company policy with regard to all complaints. This includes informing complainants about the stages and timeliness of the complaint process. 10/09/2019

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation:

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Recommendations

 The following elements of the workforce plan should be included in the Statement of Purpose: (in accordance with Schedule 1 (paragraphs 19 and 20)) the staffing structure; experience and qualifications of staff. (‘Guide to the children’s home regulations including the quality standards’, page 53, paragraph 10.10)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider : Hollybank Trust – Orchard Court

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Inspector(s)

Debra Boldy: social care inspector Cath Sikakana: social care inspector achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium under the terms of the Open Government Licence. To view this licence, visit

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Inspector(s)

www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU or email: psi@nationalarchives.gsi.gov.uk .

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Inspector(s)

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

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Inspector(s)

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

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