Children's home run by London Borough of Hammersmith & Fulham in Hammersmith and Fulham

Inspection report for children‟s home - monitoring visit: SC443337 1 SC443337

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London Borough of Hammersmith & Fulham

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This local authority children‟s home provides care for up to seven young people. The home‟s statement of purpose states that it provides care for young people who have learning disabilities and/or physical disabilities. The home provides a mix of permanent placements, shared care placements and some short-break placements. The home‟s statement of purpose states that the home can provide care in a flexible manner either as a full-time or shared care arrangement, promoting contact with family and maintaining local community links.

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Information about this children’s home

The registered manager has been in post since 2012.

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This monitoring visit

This children‟s home was judged inadequate at the full inspection on 11 and 12 June 2019. This monitoring visit was to establish the actions and progress the home has made since the inadequate inspection.

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This monitoring visit

The registered manager was not present during the inspection as he is currently suspended. The head of service, acting manager and acting deputy manager are providing management oversight until this matter is resolved. The local authority assistant director for special educational needs and disabilities was present during the monitoring visit.

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This monitoring visit

Leaders and managers have taken swift action following the home‟s inadequate judgement. An improvement plan is in place to address the statutory requirements set at the full inspection. The inspectors found that progress is being made to meet the requirements.

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This monitoring visit

The home‟s senior management team has established an improvement workforce Inspection report for children‟s home - monitoring visit: SC443337 2 team including representatives from education and health and other expert professionals. This team is formulating an improvement plan for the home. An independent practitioner will also undertake a review of the home to enhance the improvement plan.

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Recent inspection history

Inspection date Inspection type Inspection judgement 11/06/2019 Full Inadequate 09/07/2018 Full Good 19/09/2017 Full Good 06/12/2016 Interim Sustained effectiveness Inspection report for children‟s home - monitoring visit: SC443337 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— the quality of care provided for children; the feedback and opinions of children about the children‟s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”). The registered person must— supply to HMCI a copy of the quality of care review report

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Requirement Due date

within 28 days of the date on which the quality of care review is completed; and make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home. The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45 (1)(2)(a)(b)(c)(3)(4)(a)(b)(5)) 30/09/2019

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay— if there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 30/09/2019

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Requirement Due date

The registered person must ensure that— 30/09/2019 Inspection report for children‟s home - monitoring visit: SC443337 4 within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes— the name of the child; details of the child‟s behaviour leading to the use of the measure; the date, time and location of the use of the measure; a description of the measure and its duration; details of any methods used or steps taken to avoid the need to use the measure; the name of the person who used the measure (“the user”), and of any other person present when the measure was used; the effectiveness and any consequences of the use of the measure; and a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure; within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered

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Requirement Due date

person to do so (“the authorised person”)— has spoken to the user about the measure; and has signed the record to confirm it is accurate; and within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)(iv))

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Requirement Due date

The registered person must— maintain in the home the records in Schedule 4 (Regulation 37 (1)(2)(a)). In particular, leaders and managers must maintain a register of children. 30/09/2019

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children‟s safety. The registered person may only— employ an individual to work at the children‟s home; or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3). The requirements are that— the individual has the appropriate experience, qualification and skills for the work that the individual is to perform. 30/09/2019 Inspection report for children‟s home - monitoring visit: SC443337 5 For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained— the Level 3 Diploma for Residential Childcare (England) (“the

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Requirement Due date

Level 3 Diploma”); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma. (Regulation 32 (1)(2)(a)(b)(3)(b)(4)(a)(b))

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Requirement Due date

The registered person must ensure that all employees— undertake appropriate continuing professional development; receive practice-related supervision by a person with appropriate experience; and have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(a)(b)) 30/09/2019

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Requirement Due date

The registered person must maintain records (“case records”) for each child which— include the information and documents listed in Schedule 3 in relation to each child; are kept up to date; and are signed and dated by the author of each entry (Regulation 36 (1)(a)(b)(c)). In particular, leaders and managers must record the statutory provision (if any) under which the child is provided with accommodation and keep a copy of any education, health and care (EHC) plan or statement of educational needs in relation to the child. In particular, leaders and managers must ensure consistency of practice in reviewing and updating children‟s risk assessments. 30/09/2019

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child‟s health. (Regulation 12 (1)(2)(d)) 30/09/2019

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— 30/09/2019 Inspection report for children‟s home - monitoring visit: SC443337 6 assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child; understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person; take effective action whenever there is a serious concern about a child‟s welfare; and are familiar with, and act in accordance with, the home‟s child protection policies. (Regulation 12 (1)(2)(a)(i)(v)(vi)(vii))

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— ensure that the home‟s workforce provides continuity of care to each child (Regulation 13 (1)(a)(b)(2)(e)). In particular, when staff are unable to attend team meetings, a record should be kept stating that staff have read the team meeting notes. 30/09/2019

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Recommendations

 For children‟s homes to be nurturing and supportive environments that the meet the needs of their children, they will, in most cases, be homely domestic environments (Guide to the children‟s homes regulations including the quality standards‟, page 15, paragraph 3.9). In particular, ensure that repairs are quickly undertaken.  Each home must have clear arrangements in place to maintain effective management when the manager is absent, off duty or on leave („Guide to the children‟s homes regulations including the quality standards‟, page 54, paragraph 10.20). In particular, ensure that the person left in charge has access to all necessary documentation. Inspection report for children‟s home - monitoring visit: SC443337 7

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: London Borough of Hammersmith and Fulham

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Children’s home details

Registered provider address: Town Hall, King Street, London W6 9JU

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Inspectors

Victoria Jones, social care inspector Kevin Whatley, regional inspection manager Inspection report for children‟s home - monitoring visit: SC443337 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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