Children's home run by Five Rivers Child Care Limited in Wiltshire

Inspection report for children‟s home - monitoring visit: SC001452 1 SC001452

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Five Rivers Child Care Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

The home is owned by a private company. The home is registered to provide care and accommodation for up to five children or young people whose plan is to live in a medium-term residential setting. The manager has been registered since November 2017.

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This monitoring visit

The purpose of this visit was to monitor the provider‟s compliance with regulation after concerns were raised in relation to staff practice, the culture in the home and behaviour management.

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This monitoring visit

The staff and children interacted positively with warmth and affection. The children reported that they are happy at the home and enjoy spending time with the staff and taking part in a range of activities. One child commented, `It‟s amazing.‟

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This monitoring visit

The children‟s anxieties reduce as a result of consistent daily routines. The children enjoy a balanced and nutritious diet and have access to treats as a part of their routine. The staff educate the children about healthy eating and ensure that children‟s diets meet their specific health needs.

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This monitoring visit

The children have detailed behaviour and risk management plans. Positive behaviour is encouraged through a structured reward system and therapeutic models of practice. However, the behaviour management policy for the organisation is not suitably tailored to this individual setting. Consequently, this has led to the staff not being clear about expectations of behaviour management. On one occasion, there was an inappropriate use of a sanction involving food.

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This monitoring visit

On at least one occasion, a sanction was given to a child following an incident of Inspection report for children‟s home - monitoring visit: SC001452 2 challenging behaviour. This was not recorded and evaluated as required in regulation.

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This monitoring visit

Physical interventions are proportionate and only used as a last resort after every attempt has been made to de-escalate challenging behaviour. The methods of physical intervention used are bespoke to the children‟s individual needs. Physical interventions are recorded thoroughly, and debriefs are undertaken with children and staff. The leaders undertake oversight appropriately to evaluate behaviour management practice.

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This monitoring visit

The staff spoke highly of the support that they receive from the leadership team. The staff are supported to deliver bespoke care to the children. The staff team receives regular and reflective supervision, enabling team members to assess the quality of the care they deliver.

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This monitoring visit

The staff access a variety of training to support them to meet the complex needs of the children in their care. The staff receive training tailored to the individual needs of the children and appropriate input from the in-house clinical therapist.

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This monitoring visit

Placing authorities and partners spoken to provided highly positive feedback about the progress and experiences of the children cared for by this service.

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Recent inspection history

Inspection date Inspection type Inspection judgement 07/11/2018 Full Outstanding 24/01/2018 Full Outstanding 22/02/2017 Interim Sustained effectiveness 29/11/2016 Full Good Inspection report for children‟s home - monitoring visit: SC001452 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards.‟ The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must prepare and implement a policy (“the behaviour management policy”) which sets out—

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Requirement Due date

how appropriate behaviour is to be promoted in the children‟s home; and

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Requirement Due date

the measures of control, discipline and restraint which may be used in relation to children in the home.

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Requirement Due date

The registered person must keep the behaviour management policy under review and, where appropriate, revise it. (Regulation 35 (1)(a)(b)(2))

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Requirement Due date

This is in relation to the behaviour management policy being specific to this home and any sanctions being recorded and evaluated by management. 11/08/2019

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‟s home - monitoring visit: SC001452 4

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Children’s home details

Registered provider: Five Rivers Child Care Limited

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Children’s home details

Registered provider address: Five Rivers Child Care, 47 Bedwin Street, Sailsbury SP1 3UT

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Inspectors

Jamie Richardson, social care inspector Mrs Thomas, social care inspector Inspection report for children‟s home - monitoring visit: SC001452 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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