Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC456409 1 SC456409 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is one of a number of children’s homes operated by a private company. The home is registered to provide care and accommodation for one young person who may need support with emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager also manages another two homes within the company, which are in close proximity to this home.

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Information about this children’s home

The registered manager is suitable experienced and qualified for the role.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC456409 2

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Inspection date Inspection type Inspection judgement

15/05/2018 Full Good 10/07/2017 Full Good 09/03/2017 Interim Improved effectiveness 10/11/2016 Full Good Inspection report children’s home: SC456409 3

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Overall experiences and progress of children and young people: outstanding

The quality of care practice at this home is excellent. Practice is informed by detailed assessments, clear planning and continuous monitoring and review.

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Overall experiences and progress of children and young people: outstanding

Since the last inspection in May 2018, one young person has moved on from the home. With the support of the staff team, this young person successfully moved to semi- independent living in the local community.

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Overall experiences and progress of children and young people: outstanding

This young person’s future life opportunities were significantly enhanced by the quality of care that he received. He benefited tremendously from the consistent and stable relationships he forged with the nurturing staff team. Consequently, he flourished in their care and developed a strong sense of belonging.

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Overall experiences and progress of children and young people: outstanding

Staff are very committed to helping the young people they care for. They genuinely want the young people to achieve and work extremely hard to support them to make progress. Because of this, both young people who have lived at the home since the last inspection have made consistent progress in many areas of their lives. When measured against starting points on admission to the home, they are thriving.

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Overall experiences and progress of children and young people: outstanding

The young person who was recently admitted to the home has already made significant progress. She has demonstrated great insight into her past difficulties and recognises the progress made since coming to live at the home. She said, ‘This place is amazing. Staff are great, and I am already in a much better place now than I was before. I really wouldn’t want to be anywhere else.’

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Overall experiences and progress of children and young people: outstanding

Feedback from professionals is consistently positive. One social worker said, ‘[Young person’s name] has achieved more in the last two months than she has in years. Staff are delivering what they said they would, and she is responding. We’ve seen such a big difference in her already. The change is quite remarkable.’

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Overall experiences and progress of children and young people: outstanding

A key strength of this home is how well staff and managers support the young person to re-engage in education and study. Both young people who have lived at the home since the last inspection had a history of poor engagement in education. However, from the day they moved into this home, staff promote education and its immense value. As a result, both young people re-engaged with education.

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Overall experiences and progress of children and young people: outstanding

Staff support the young person to stay in touch with their friends and family. They have a good understanding of the young person’s family history and relationships. Detailed contact plans ensure that the time the young person spends with their family and friends is safe and a positive experience for all involved.

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Overall experiences and progress of children and young people: outstanding

The house feels like a family home. It is a friendly and welcoming environment where the young person feels happy and relaxed. Inspection report children’s home: SC456409 4

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How well children and young people are helped and protected: outstanding

Safeguarding arrangements are effective at keeping the young person safe and are integral to daily practice. The young person told the inspector that she feels safe and is confident that she could talk to a number of staff, including the manager, if she was worried or concerned.

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How well children and young people are helped and protected: outstanding

Risks for the young person are understood and recorded. Changes in behaviour and emerging risks are quickly identified and routinely shared among the staff team and other professionals. This level of communication helps maintain the young person’s safety.

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How well children and young people are helped and protected: outstanding

The young person does not go missing, but staff are aware of what to do if she did. Staff are alert to risks of sexual exploitation, due to the young person’s vulnerabilities, and ensure that they remain up to date with training and in their knowledge of the local risks.

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How well children and young people are helped and protected: outstanding

Staff are trained in safeguarding procedures and have used practice-based research to ensure that the young person remains protected. For example, innovative and research- led key-work sessions are undertaken on issues such as anxiety and mental health. This helps to develop the young person’s resilience, confidence and emotional regulation.

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How well children and young people are helped and protected: outstanding

The staff discuss with the young person the potential risks that exist online. Staff are fully aware of current affairs and educate young people about these risks.

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How well children and young people are helped and protected: outstanding

Since the last full inspection, there have been no incidents of drug or alcohol misuse, restrictive physical intervention or police involvement due to criminality. At the time of the inspection, the young person living at the home is making excellent progress and is responding positively to the care she receives.

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How well children and young people are helped and protected: outstanding

Although not tested since the previous inspection by any formal referrals, the safeguarding procedures adopted by the home continue to keep young people safe. Managers and staff have a clear understanding of child protection procedures and what action to take should they have any concerns.

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The effectiveness of leaders and managers: outstanding

The manager and deputy manager work cohesively together. They provide exceptional leadership and ensure that the aims and objectives in the statement of purpose are met. Their practice is soundly based on up-to-date research, and they have been instrumental in developing the strong theoretical and practical base for the staff team to work from.

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The effectiveness of leaders and managers: outstanding

The retention level of staff is high, which means that young people are being looked after by staff whom they know and trust. Staff talked positively about working at the home and said that they feel well supported. They receive regular and effective supervision. The staff team members are diverse and are excellent role models for the Inspection report children’s home: SC456409 5 young person.

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The effectiveness of leaders and managers: outstanding

Continual professional development is a key strength of this service. Staff are encouraged by the registered manager to develop areas of specific expertise and interest. Their learning is shared openly with the team in reflective team meetings and general discussions.

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The effectiveness of leaders and managers: outstanding

Most staff are qualified to level 3 or higher. Other staff are in the process of obtaining the level 3 qualification within the required timescales, set by regulation.

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The effectiveness of leaders and managers: outstanding

The manager will challenge placing authorities if she perceives that other professionals are not working in the young person’s best interests. Partnership working is effective and contributes to the progress that the young person makes in the home.

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The effectiveness of leaders and managers: outstanding

Managers understand the home’s strengths and weaknesses exceptionally well. They quickly address shortfalls and ensure that improvements are sustained.

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The effectiveness of leaders and managers: outstanding

There are no recommendations or requirements made at this inspection. This further demonstrates that the home is managed by a very effective and competent management team.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456409 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, Middlesex W6 9RU

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Inspector

Ceri Evans, social care inspector Inspection report children’s home: SC456409 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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