Children's Home run by Broadlands Hall Limited in Suffolk

Inspection report for children’s home - monitoring visit: SC060936 1 SC060936

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Broadlands Hall Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home provides care, accommodation and education for up to 11 children who have moderate to severe learning difficulties and/or autistic spectrum disorders. There is a large education provision, last inspected by Ofsted in May 2017, in the grounds of the home.

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Information about this children’s home

The manager was appointed on 1 May 2019. She has yet to register with Ofsted.

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This monitoring visit

Ofsted served a notice, on 17 June 2019, suspending the registration of this home because of serious concerns that were identified at the full inspection on 17 and 18 June 2019. Two compliance notices were served under Regulations 12 and 13, relating to the protection of children and the leadership and management of the home.

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This monitoring visit

The purpose of this visit was to monitor compliance with the suspension notice and to monitor progress against the steps set out in the compliance notices.

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This monitoring visit

The children have moved out of the home. No children have moved into the home. Therefore, the provider has complied with the suspension notice. Three vulnerable adults have continued to live at the home.

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This monitoring visit

The management team has improved the fire safety arrangements. Fire doors have been repaired or replaced. Regular fire drills and fire tests have taken place.

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This monitoring visit

The management team has located health and safety documentation and certification that was missing at the last inspection. These records revealed that issues that were identified in fire safety checks carried out in January 2019 had not been fully addressed until the day of this monitoring visit. Inspection report for children’s home - monitoring visit: SC060936 2 During the inspection, the inspector saw items in the grounds that could be hazardous, for example fence posts with nails in. Although the manager arranged for the immediate removal of the items, this should have happened sooner rather than in response to the visit by Ofsted.

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This monitoring visit

The quality of the interior of the home is poor in some areas. Although these issues do not compromise children’s physical safety, they affect the homeliness of the accommodation. It is a concern that these easy to rectify issues have not been addressed in a timely way. This reflects a lack of effective managerial monitoring.

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This monitoring visit

Children have moved out of the home and therefore no children’s risk assessments were in place. The manager did not complete risk assessments in response to the building works that were taking place at the time of the last inspection. This building work has now finished.

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This monitoring visit

There have been no physical interventions since the last inspection. Therefore, it is not possible to scrutinise any new records. In discussion, staff were aware of the need to undertake a debriefing following incidents.

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This monitoring visit

The provider has made progress to meet the steps set out in the compliance notice in respect of the protection of children. Fire safety is much improved, health and safety checks have occurred and necessary certification is in place. Although further work is necessary in respect of the homeliness of the building, this progress means that, on balance, the compliance notice is met.

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This monitoring visit

Behaviour management strategies previously lacked information about which physical interventions may be appropriate for use with individual children. The manager has introduced a new record format that prompts staff to answer these questions. The manager stated that the new format will be used when children are placed at the home.

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This monitoring visit

The management team has improved the storage and availability of records. The staff reported improvements to the organisation of the home. Staff knew where records should be and were.

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This monitoring visit

The management team has ensured that a clear record of training received and training needed is held for each member of staff. The management team has provided training for staff in respect of managing self-harm.

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This monitoring visit

The staff, including agency staff, have received supervisions. When appropriate, staff have also received appraisals.

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This monitoring visit

Management monitoring remains weak. The lack of strong, effective management oversight has the potential to impede progress. The manager has submitted a review of the quality of care. This did not include the views of parents, contained inaccuracies, lacked evaluation and did not result in actions to improve practice. Inspection report for children’s home - monitoring visit: SC060936 3 Progress has been made towards meeting the steps identified in the compliance notice in respect of leadership and management. Records are available, supervisions and appraisals have taken place and an overview of training has been completed. However, the provider has not met all the steps that were set out in the notice. Management monitoring still needs to improve.

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This monitoring visit

The provider has made sufficient progress for Ofsted to lift the suspension of registration. However, further, sustained improvement is required to ensure that children receive good-quality care.

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This monitoring visit

The remaining statutory requirements that were raised at the full inspection will be reviewed at the next inspection and so are restated.

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Inspection date Inspection type Inspection judgement

11/06/2019 Full Inadequate 07/03/2019 Interim Declined in effectiveness 26/06/2018 Full Requires improvement to be good 10/05/2017 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: SC060936 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

understand and apply the home’s statement of purpose;

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Requirement Due date

protect and promote each child’s welfare;

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Requirement Due date

provide personalised care that meets each child’s needs, as recorded in the child’s relevant plans, taking account of the child’s background. (Regulation 6(1)(a)(b)(2)(a)(b)(ii)(iv))

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Requirement Due date

In particular, ensure that staff support children to see their brothers and sisters in line with agreed plans. 31/07/2019

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ensure that the premises used for the purposes of the home 09/08/2019 Inspection report for children’s home - monitoring visit: SC060936 5 are designed and furnished so as to—

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Requirement Due date

In particular, ensure that damage is repaired promptly and cleaning is thorough. The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home has sufficient staff to provide care for each child;

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Requirement Due date

ensure that the home’s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in 31/07/2019 Inspection report for children’s home - monitoring visit: SC060936 6 the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(a)(b)(2)(a)(c)(d)(e)(f)(h)) The registered person must—

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Requirement Due date

keep the statement of purpose under review and, where appropriate, revise it; and

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Requirement Due date

notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16(3)(a)(b)) 31/07/2019

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Requirement Due date

within 24 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, a record is made which includes—

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Requirement Due date

details of the child’s behaviour leading to the use of the measure;

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Requirement Due date

the date, time and location of the use of the measure;

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Requirement Due date

a description of the measure and its duration;

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Requirement Due date

details of any methods used or steps taken to avoid the need to use the measure;

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Requirement Due date

the name of the person who used the measure (‘the user’), and of any other person present when the measure was used;

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Requirement Due date

the effectiveness and any consequences of the use of the measure; and

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Requirement Due date

a description of any injury to the child or any other person, and any medical treatment administered, as a result of the measure;

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Requirement Due date

within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (‘the authorised person’)— 31/07/2019 Inspection report for children’s home - monitoring visit: SC060936 7 has spoken to the user about the measure; and

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Requirement Due date

has signed the record to confirm it is accurate; and

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Requirement Due date

within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35(3)(a)(i)(ii)(iii)(iv)(v)(vi)(vii)(viii)(b)(i)(ii)(c)) The registered person must complete a review of the quality of care provided for children (‘a quality of care review’) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating—

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (‘the quality of care review report’).

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 31/10/2019 Inspection report for children’s home - monitoring visit: SC060936 8 45(1)(2)(a)(b)(c)(3)(4)(a)(b)(5))

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Broadlands Hall Limited

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Children’s home details

Registered provider address: Greenwood House, Greenwood Court, Bury St. Edmunds, Suffolk IP32 7GY

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Inspector

Ashley Hinson, social care inspector Inspection report for children’s home - monitoring visit: SC060936 9 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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