Children's home run by Keys Child Care Limited

Inspection report children’s home: 2494662 1 Registered provider: Keys Child Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home. It is registered to provide care and accommodation for up to three young people who have a learning disability and associated behavioural needs. A registered manager has been in post since January 2019. This is the first inspection. Young people were not spoken to as part of this inspection.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: first inspection since registration

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report children’s home: 2494662 2

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Inspection date Inspection type Inspection judgement

First inspection since registration . Inspection report children’s home: 2494662 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must compile in relation to the children’s home a statement ("the statement of purpose") which covers the matters listed in Schedule 1. The registered person must keep the statement of purpose under review and, where appropriate, revise it; and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16(1)(3)(a)(b)) 07/10/2019

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Requirement Due date

The registered person must ensure that each employee completes an appropriate induction; ensure that each permanent appointment of an employee is subject to the satisfactory completion of a period of probation. (Regulation 33(1)(a)(b)) 07/10/2019

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Recommendations

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs and should understand the key role they play in the training and development of staff in the home. (‘Guide to the children’s homes regulations including the quality standards’, page 53, paragraph 10.11) This is in respect of training in autistic spectrum disorder.

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Overall experiences and progress of children and young people: good

There is one young person living at the home. He is making good progress from his starting point. Staff provide individualised care to the young person and they understand his needs. This is helping the young person feel secure. Staff have good relationships with the young person’s social worker. Staff have frequent communication with school. This ensures that the young person receives a range of care that is specific to his needs. Staff also have good relationships with the young person’s Inspection report children’s home: 2494662 4 parent. The young person’s parent is very positive about the care that her son receives. She praised the staff highly for their support. The young person attends school full time where he is making good progress. His behaviour in school has significantly improved. This is to the point where the young person can now become involved in group activities. This is helping the young person

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Overall experiences and progress of children and young people: good

develop relationships with his peers. The young person is in good health. Staff monitor any changes in his health and take him to appointments as appropriate. Medication is managed well and overseen by the manager. The young person has limited communication. Staff use different ways to communicate with him. This means that the young person can express his views. Staff support the young person to have contact with his family in line with his care plan. This means that the young person can maintain safe relationships with his family.

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How well children and young people are helped and protected: good

Staff understand the risks in respect of the young person. There are clear risk management plans in place. This is helping the young person become increasingly safe. The young person does not go missing. Staff know what to do if he does go missing because there is a clear plan in place. Staff know the triggers to the young person’s behaviour. Staff share this information with each other. There is a significant improvement in the young person’s behaviour. This means that staff can successfully manage his behaviour. This is helping the young person feel secure. All staff receive training in managing behaviour and the use of de-escalation methods. Physical restraint is used as a last resort. There have been two incidents since the young person moved into the home. These incidents were appropriate, managed well and evaluated by the manager.

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The effectiveness of leaders and managers: good

There is a newly registered manager in post and she is supported by a competent deputy manager. They both have high aspirations for the young person. The manager and deputy understand the progress that the young person has made. They know him well and they share their knowledge with the staff team. Staff say that they like working at the home. They are very positive about the manager. Staff describe the manager as ‘very supportive’. There are regular team meetings. These are informative and include updates about the young person. This is in relation to his behaviour and progress. This helps the staff provide consistent care to the young person. Staff have supervision in line with the statement of purpose. There are some staff who are in their probationary period. Some of these staff have not had the level of Inspection report children’s home: 2494662 5 supervision in line with the statement of purpose. A requirement has been made to

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The effectiveness of leaders and managers: good

reflect this shortfall. The manager shares information with other agencies. She completes a thorough report for the young person’s care planning meetings. This means that all agencies know the progress that the young person is making. The manager challenges agencies when information is outstanding. This is to ensure that the most up-to-date plans are on the young person’s file. Staff are up-to-date with training. Some staff have had training in autism as part of their induction. However, further training in autism will benefit the young person. The manager agrees that this is necessary. She has asked senior managers to provide this training for the staff team. The manager has not kept the statement of purpose up to date with staff changes. The statement of purpose submitted in May 2019 does not reflect the current staff team. This does not ensure transparency about staffing arrangements in the home. A

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The effectiveness of leaders and managers: good

requirement has been made to reflect this shortfall.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 2494662 6

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Children’s home details

Registered provider: Keys Child Care Limited

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Children’s home details

Registered provider address: Maybrook House, Queensway, Halesowen, Worcestershire B63 4AH

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Children’s home details

Responsible individual: Melanie McGuinness

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Inspector

Catherine Fargin, social care inspector Inspection report children’s home: 2494662 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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