Children's home run by Silverlining Childcare Limited

Inspection report for children‟s home - monitoring visit: SC458746 1 SC458746

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Silverlining Childcare Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care and accommodation for up to three young people who have experienced disruption in their lives and have social and/or emotional difficulties. It is run by a small private partnership company. The home has been without a registered manager since October 2018.

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This monitoring visit

On 8 May 2019, Ofsted undertook a full inspection. Inspectors found that the quality of the service had declined and there were concerns about the safety and welfare of young people. The home was judged inadequate and Ofsted made 13 requirements, four of which were subject to compliance notices. Nine requirements raised will be monitored at the next full inspection as they have a completion date of 19 July 2019. Ofsted undertook this inspection to monitor the provider‟s adherence to the four compliance notices.

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This monitoring visit

The last inspection identified shortfalls in how staff safeguarded children against the risk of harm. The management team has achieved improvements in this area. As a result, staff better understand young people‟s risks in detail, and act to reduce them.

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This monitoring visit

Impact risk assessments now better identify the suitability of any young person placed alongside other young people who are already resident at the home.

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This monitoring visit

Staff now liaise closely with other agencies to help young people reduce smoking and cannabis use. In addition, staff are more proactive in monitoring young people‟s safety when using online gaming and the internet. These improvements better promote young people‟s safety and welfare.

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This monitoring visit

Monitoring of the home and managerial oversight have improved. Staff now receive appropriate training and have supervision from an experienced member of staff, in line with company policy. As a result, staff develop their knowledge and skills, and Inspection report for children‟s home - monitoring visit: SC458746 2 benefit from sharing and receiving feedback about their professional development.

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This monitoring visit

Records to monitor health and safety, including fire matters, now include the extended part of the home. In addition, all recommendations raised in the fire safety officer‟s report have now been met.

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This monitoring visit

At the last inspection, Ofsted found shortfalls in staff recruitment records. The acting manager has remedied this to ensure that staff are safely recruited. These improved arrangements keep young people safe from unsuitable candidates having access to them.

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This monitoring visit

The outcome of this monitoring inspection is that the provider has taken satisfactory action to meet the compliance notices. Ofsted will carry out a further full inspection of the home in due course.

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Recent inspection history

Inspection date Inspection type Inspection judgement 08/05/2019 Full Inadequate 24/09/2018 Full Requires improvement to be good 26/07/2017 Full Good 17/01/2017 Interim Sustained effectiveness Inspection report for children‟s home - monitoring visit: SC458746 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who understand the children‟s home‟s overall aims and the outcomes it seeks to achieve for children.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that the premises used for the purpose of the home are designed and furnished so as to meet the needs of each child. (Regulation 6 (1)(a)(2)(c)(i)) 19/07/2019

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff help each child to achieve the child‟s education and training targets, as recorded in the child‟s relevant plans; help a child who is excluded from school, or who is of compulsory school age but not attending school, to access educational and training support throughout the period of exclusion or non- attendance and to return to school as soon as possible. (Regulation 8 (1)(2)(a)(i)(viii)) 19/07/2019

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11(1)(a)(b)(c)(2)(xi)) 19/07/2019

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that helps children to aspire to fulfil their potential and promotes their welfare. 19/07/2019 Inspection report for children‟s home - monitoring visit: SC458746 4 In particular, the standard in paragraph (1) requires the registered person to lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the statement of purpose. (Regulation 13 (1)(a)(b)(2)(a)) The registered person must compile in relation to the children‟s home a statement (“the statement of purpose”) which covers the matters listed in Schedule 1. The registered person must provide a copy of the statement of purpose to HMCI and make a copy of it available upon request to— a person who works at the home. The registered person must— keep the statement of purpose under review and, where

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Requirement Due date

appropriate, revise it. (Regulation 16(1)(2)(a)(3)(a)) 19/07/2019

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Requirement Due date

The registered provider must appoint a person to manage the children‟s home if— there is no registered manager in respect of the home.

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Requirement Due date

If the registered provider appoints a person to manage the home, the registered provider must, without delay, give HMCI notice of— the name of the person so appointed; and the date on which the appointment takes effect. (Regulation 27(1)(a)(2)(a)(b)) 19/07/2019

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Requirement Due date

The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience and have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(b)(c)) 19/07/2019

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Requirement Due date

Schedule 4 sets out the other information that the registered person must keep in relation to a children‟s home. The registered person must— maintain in the home the records in Schedule 4; a record in the form of a register showing in respect of each child— the child‟s address immediately before being accommodated in the home. (Regulation 37(1)(2)(a)(2)(c)) 19/07/2019

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Requirement Due date

The registered person must supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1)(4)(a)) 19/07/2019

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Recommendations

 Regulation 19(2) details sanctions that are prohibited in behaviour management. Any sanctions used to address poor behaviour should be restorative in nature, to help children recognise the impact of their behaviour Inspection report for children‟s home - monitoring visit: SC458746 5 on themselves, other children, the staff caring for them and the wider community. In some cases, it will be important for children to make reparation in some form to anyone hurt by their behaviour and the staff in the home should be skilled to support the child to understand this and carry it out. („Guide to the children‟s homes regulations including the quality standards‟, page 46, paragraph 9.38)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‟s home - monitoring visit: SC458746 6

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Children’s home details

Registered provider: Silverlining Childcare Limited

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Children’s home details

Registered provider address: 59a, Lichfield Street, Walsall, West Midlands WS4 2BX

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Children’s home details

Responsible individual: Lakhvinder Khera

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Inspector

Michelle Spruce, social care inspector Inspection report for children‟s home - monitoring visit: SC458746 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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