Children's Home run by Deborah Pacquette in Waltham Forest

Inspection report children‟s home: SC007290 1 SC007290 Registered provider: Adeza Care Homes limited Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This privately run children‟s home provides care for up to four young people. The provider‟s statement of purpose states that the home provides care for young people who have emotional and/or behavioural difficulties or mild mental health concerns.

p.1

Information about this children’s home

The registered manager has been registered since 2007.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children‟s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report children‟s home: SC007290 2

p.1

Inspection date Inspection type Inspection judgement

07/08/2018 Full Good 05/09/2017 Full Good 04/01/2017 Interim Sustained effectiveness 26/04/2016 Full Good Inspection report children‟s home: SC007290 3

p.2

Recommendations

 The children‟s home‟s staff should seek to identify and provide appropriate opportunities for young people to develop themselves as part of the home‟s plan for their care. („Guide to the children‟s homes regulations including the quality standards‟, page 31, paragraph 6.4)

p.3

Recommendations

In particular, the registered person must ensure that all written records on young people evidence the progress that young people have made since being placed at the home.  Staff should continually and actively assess the risks to each young person and the arrangements in place to protect them. („Guide to the children‟s homes regulations including the quality standards‟, page 42, paragraph 9.5) In particular, the registered manager must ensure that only the young people‟s most up-to-date risk assessment and behaviour support plans are placed in their care files. Inspection report children‟s home: SC007290 4

p.3

Overall experiences and progress of children and young people: good

Young people make good progress and are settled in the home. Describing what they like about the home, young people said: „It is a calm home; like living in a family with a mum‟ and „We have rules in the home, but the staff are genuine and care for us. There is no shouting in this house.‟

p.4

Overall experiences and progress of children and young people: good

The staff successfully deliver individualised care within a nurturing environment. They have a clear understanding of the young people‟s need for support and share positive interactions and experiences with young people. This helps the young people to develop trust, recognise their own strengths and abilities and improve their self-esteem and self- worth.

p.4

Overall experiences and progress of children and young people: good

Education outcomes are mixed. For complex reasons, some young people receive individual tuition and are engaged in their education. For other young people, education attendance has stalled due to a slow response by educational professionals. Managers challenge those authorities who are slow to take appropriate action.

p.4

Overall experiences and progress of children and young people: good

Young people improve their health by eating a healthy diet and engaging in a range of healthy activities. For some young people, these structured routines have resulted in a decrease in the misuse of illicit substances and/or alcohol.

p.4

Overall experiences and progress of children and young people: good

Staff support young people and encourage them to have a say in the plans for their care. Staff record young people‟s views in the home‟s care plans. However, records lack evidence of the significant progress made by young people.

p.4

How well children and young people are helped and protected: good

Safeguarding procedures have improved significantly in this home. The implementation of comprehensive impact risk assessments means that staff robustly assess each young person‟s risks and behaviours. These assessments also evaluate the risk of disruption to the other young people living in the home.

p.4

How well children and young people are helped and protected: good

Risk assessments and behaviour support plans are thorough. Managers ensure that strategies for managing identified risks are effective. The risks to young people of sexual and/or criminal exploitation are carefully assessed. Staff identify individual needs and consider how best to manage these. However, staff do not always ensure that only the most up-to-date information is contained in young people‟s files.

p.4

How well children and young people are helped and protected: good

Because of these measures, incidents of young people going missing from the home and being involved in negative behaviours in the community have reduced. Young people make good progress in taking responsibility for managing their behaviours. Praise by staff and rewards for good behaviour have played a significant part in the progress of young people. Inspection report children‟s home: SC007290 5 The home‟s location risk assessment is excellent. It clearly identifies where young people are at most risk of gang and criminal exploitation. Strategies to support young people in managing these risks are thoughtfully planned through discussions with young people on how they wish to be kept safe.

p.4

How well children and young people are helped and protected: good

The registered manager has ensured that staff have the right expertise, approach, personal qualities and skills to meet the often-complex needs of young people.

p.5

How well children and young people are helped and protected: good

Staff are patient and thoughtful in their responses to young people. They work positively with other professionals to ensure that young people‟s holistic needs are known and met.

p.5

The effectiveness of leaders and managers: good

The registered manager is aspirational and motivational. Together with a committed and resilient staff team, she is passionate about making a difference to young people‟s lives.

p.5

The effectiveness of leaders and managers: good

The registered manager and the staff team have worked effectively with other professionals in young people‟s best interests. They have listened to and advocated for young people to have more say in their care planning. Because of this, placing authorities and other professionals have reviewed and amended support plans to enable some young people to remain living in the home permanently.

p.5

The effectiveness of leaders and managers: good

Young people and the staff team said that they felt well supported and cared for by a registered manager who is visible and accessible. A young person said, „The one thing l enjoy is the manager is always around. That means l am not always being told “Wait until the manager comes in” when I make a request.‟

p.5

The effectiveness of leaders and managers: good

The registered manager offers positive support, and staff receive regular and formal supervision. Team meetings are well attended.

p.5

The effectiveness of leaders and managers: good

A staff training matrix clearly sets out managers‟ plans to develop and train the whole team. This will enable staff to receive further support and training and enhance their understanding of young people‟s often-complex needs.

p.5

The effectiveness of leaders and managers: good

The registered manager has established effective systems to monitor the quality of care provided in the home. She uses feedback from the independent visitor to address any shortfalls and strives to raise standards.

p.5

The effectiveness of leaders and managers: good

The registered manager has ensured that all of the requirements and recommendations made at the last inspection have been met. Inspection report children‟s home: SC007290 6

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.6

Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC007290 7

p.6

Inspector

Juanita Mayers, social care inspector Inspection report children‟s home: SC007290 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: www.gov.uk/ofsted

p.8