Children's Home run by Your Chapter Limited in Lancashire

Inspection report for children‟s home - monitoring visit: SC489416 1 SC489416 Care 4 Children Residential Services Limited

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Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is privately owned and run. It is registered to provide care and accommodation for up to four children who may have emotional and/or behavioural difficulties. The home‟s new manager applied to register with Ofsted on 29 May 2019.

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This monitoring visit

A full inspection was carried out on 30 April and 1 May 2019. At this full inspection, significant concerns were identified regarding the welfare of young people, including weak management and leadership arrangements and insufficient staffing levels. In response to these concerns, four compliance notices and a restriction of accommodation notice were issued.

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This monitoring visit

The purpose of this visit was to monitor the provider‟s compliance with the restriction of accommodation notice and the steps laid out under the compliance notices issued under Regulation 12, Regulation 6 and Regulation 32.

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This monitoring visit

Since the last inspection, there have been two young people discharged from the home and no further admissions. The home is therefore compliant with the ongoing restriction of accommodation notice.

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This monitoring visit

At this visit, it was found that the steps laid out to meet Regulation 6 had been met. The home has undergone extensive refurbishment and the home is clean, bright and welcoming. The work completed includes new carpets on the stairs and landings and new flooring to the bathrooms. Damaged plasterwork has been repaired and redecorated, and new furnishings such as settees, rugs and a new cooker are in place. In addition, young people‟s bedrooms have been redecorated and additional storage provided. Young people have been involved in the choice of colour schemes and wallpapers. To maintain these current standards, managers have introduced a cleaning rota for staff to follow and adhere to. Inspection report for children‟s home - monitoring visit: SC489416 2 As a result of the changes to the fabric of the home, the compliance notice issued under Regulation 6 has been met.

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This monitoring visit

Since the last inspection, staff have demonstrated appropriate practice in safeguarding young people. For example, they successfully averted an incident of a young person going missing from home through being alert to the changes in the young person‟s behaviours and providing timely support and advice.

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This monitoring visit

There have not been any incidents of going missing from home, drug or alcohol misuse or incidents of damage or threats of violence within the home. This has been accompanied with young people‟s willingness to regularly engage in community- based activities and therapeutic input. For example, one young person is now regularly playing football with a team and taking weekly singing lessons. Young people say that they feel safe at the home and that there are members of staff who they trust and can talk to.

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This monitoring visit

Regular team meetings offer staff the opportunity to fully discuss concerns, staff practice and the progress of young people. Staff have been required by managers to re-read and sign policies and procedures relating to safeguarding matters and it is planned that all staff will undergo training. This training includes reporting and recording, safeguarding, safe caring, understanding child sexual exploitation, managing challenging behaviour and trauma and attachment.

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This monitoring visit

Since the last inspection, managers have completed work with staff on reporting any concerns promptly. Any actions following on from serious incidents are overseen by the manager and responsible individual, and the responsible individual has made herself available for staff to report any concerns regarding the care of young people.

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This monitoring visit

Senior managers have, since the last inspection, investigated a complaint made by a young person with regards to a physical intervention. This matter was referred at the time of the incident to the designated officer, with the expectation from the designated officer that an internal investigation would take place. This investigation has been completed but has not been shared with the designated officer for consideration. Therefore, a requirement has been raised in relation to this issue.

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This monitoring visit

Because of the completed changes and the positive impact on young people‟s welfare, the compliance notice issued under Regulation 12 has been met.

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This monitoring visit

Since the last inspection, managers have completed a management investigation regarding staff suitability to work at the home, and an assessment of risk has been completed. However, the matter has not been referred to the designated officer for consideration as required. As a result, the compliance notice relating to Regulation 32 has not been met and has been re-issued. Inspection report for children‟s home - monitoring visit: SC489416 3

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Recent inspection history

Inspection date Inspection type Inspection judgement 30/04/2019 Full Inadequate 17/07/2018 Full Good 16/05/2017 Full Good 21/03/2017 Full Requires improvement Inspection report for children‟s home - monitoring visit: SC489416 4

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Statutory Requirements

This section sets out the actions that the registered person must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person must comply within the given timescales.

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Requirement Due date

* The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home‟s statement of purpose; ensure that staff work as a team where appropriate; ensure that staff have the experience, qualifications and skills to meet the needs of each child; ensure that the home has sufficient staff to provide care for each child; ensure that the home‟s workforce provides continuity of care to each child; and understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development

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Requirement Due date

of the quality of care provided in the home. (Regulation 13 (1)(a)(b)(2)(a)(b)(c)(d)(e)(f)) 21/07/2019

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 21/07/2019

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on— mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults. In particular, the standard in paragraph (1) requires the registered person to ensure— that staff— communicate to each child expectations about the child‟s behaviour and ensure that the child understands those expectations in accordance with the child‟s age and 21/07/2019 Inspection report for children‟s home - monitoring visit: SC489416 5 understanding; and help each child to develop the understanding and skills to recognise or withdraw from a damaging, exploitative or harmful relationship. (Regulation 11 (1)(2)(a)(v)(vii)) The care planning standard is that children— receive effectively planned care in or through the children‟s home; and have a positive experience of arriving at or moving on from

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Requirement Due date

the home. In particular, the standard in paragraph (1) requires the registered person to ensure— that arrangements are in place to— manage and review the placement of each child in the home; and plan for, and help, each child to prepare to leave the home or move into adult care in a way that is consistent with arrangements agreed with the child‟s placing authority. (Regulation 14 (2)(b)(ii)(iii)) 21/07/2019

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Requirement Due date

* The registered person must recruit staff using recruitment procedures that are designed to ensure children‟s safety. The registered person may only employ an individual to work at the children‟s home if the individual satisfies the requirement in paragraph (3). (Regulation 32 (1)(2)(a)) 21/07/2019

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Requirement Due date

The procedure to be followed in in the event of an allegation of abuse or neglect must, in particular, provide for records to be kept of an allegation of abuse or neglect, and the action taken in response. (Regulation 34 (2)(d)) 21/07/2019

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff help each child to— achieve the health and well-being outcomes that are recorded in the child‟s relevant plans; understand and develop skills to promote the child‟s well- being; and that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (2)(a)(i)(c)) 21/07/2019

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Requirement Due date

The standard in paragraph (1) requires the registered person to ensure— that staff— support each child‟s learning and development, including helping the child to develop independent study skills and, where appropriate, helping the child to complete independent study; and promote learning opportunities informally. (Regulation 8 (2)(a)(ii)(v)) 21/07/2019

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Requirement Due date

The registered person must ensure that within 48 hours of 21/07/2019 Inspection report for children‟s home - monitoring visit: SC489416 6 the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”) has spoken to the user about the measure and has signed to confirm it is correct and within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35 (3)(b)(i)(ii)(c)) The registered person must prepare and implement a policy which— (a) is intended to safeguard children accommodated in the children‟s home from abuse or neglect; and (b) sets out the procedure to be followed in the event of an allegation of abuse or neglect. (Regulation 34 (1)(a)(b)) In particular, that the outcome of internal investigations is shared with the designated officer.

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‟s home - monitoring visit: SC489416 7

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Children’s home details

Registered provider: Care 4 Children Residential Services Limited

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Children’s home details

Registered provider address: Care 4 Children, 1 Stuart Road, Bredbury Park Industrial Estate, Bredbury, Stockport SK6 2SR

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Inspector

Pauline Yates: social care inspector Inspection report for children‟s home - monitoring visit: SC489416 8 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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