Arriva London North Limited

Arriva London North Limited Monitoring visit report

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Name of lead inspector: Steve Lambert, Her Majesty’s Inspector

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Address: Unit 1E Towpath Road Stonehill Business Park Edmonton London N18 3QX Monitoring visit: Arriva London North Limited, 25 June 2019

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Context and focus of visit

From March 2019, Ofsted undertook to carry out monitoring visits to all newly directly funded providers of adult learning provision which began to be funded from August 2017 or after by the Education and Skills Funding Agency. This monitoring visit was undertaken as part of those arrangements and as outlined in the ‘Further education and skills inspection handbook’, especially the sections entitled ‘Monitoring visits to providers that are newly directly funded to deliver apprenticeship training provision’ and ‘Monitoring visits’. The focus of these visits is on the themes set out below.

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Context and focus of visit

Arriva North London Limited (Ltd) is part of Arriva UK Bus. Arriva North London Ltd provides engineering apprenticeship training. Currently, 68 apprentices study level 3 bus and coach engineering technician standards apprenticeships. Apprentices undertake two weeks of intensive off-the-job training every eight weeks. Arriva North London Ltd started their own apprenticeship training, funded through the apprenticeship levy, in September 2017.

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Reasonable progress

Leaders and managers have taken swift action to rectify the concerns raised at the previous monitoring visit. Apprentices no longer stay in private accommodation during their off-the-job training and all apprentices who stay in a local hotel have a chaperone. Leaders and managers now place a high priority on safeguarding apprentices. They have suitable policies and procedures in place, including in respect of the ‘Prevent’ duty. These outline in detail the risks learners may face but do not state well enough what action staff should take. All staff are trained in safeguarding and the ‘Prevent’ duty. The designated safeguarding lead has completed appropriate training to be effective in their role.

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Reasonable progress

Apprentices receive good safeguarding information. They know how to keep themselves safe, including online, and how to report concerns. They have a good understanding of health and safety in relation to themselves and when working on buses. Apprentices have an appropriate understanding of the dangers of radicalisation and extremism. Monitoring visit: Arriva London North Limited, 25 June 2019 the guidance ‘Raising concerns and making a complaint about Ofsted’, which is available from Ofsted’s website: www.gov.uk/government/publications/complaints-about-ofsted . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk .

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Learner View

Learner View is a website where learners can tell Ofsted what they think about their college or provider. They can also see what other learners think about them too. To find out more go to www.learnerview.ofsted.gov.uk .

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Employer View

Employer View is a website where employers can tell Ofsted what they think about their employees’ college or provider. They can also see what other employers think about them too. To find out more go to www.employerview.ofsted.gov.uk .

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Employer View

regulates and inspects to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection. If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit www.nationalarchives.gov.uk/doc/open-government-licence , write to

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Employer View

the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

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Employer View

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Employer View

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