Children's Home run by Cambian Childcare Limited in Rochdale

Inspection report children’s home: SC456543 1 SC456543 Registered provider: Cambian Childcare Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This is one of a number of children’s homes operated by a private company. The home is registered to provide care and accommodation for one young person who may need support with emotional and/or behavioural difficulties.

p.1

Information about this children’s home

The registered manager also manages another home within the borough.

p.1

Information about this children’s home

The registered manager is experienced. He registered with Ofsted on 11 January 2018 and he has completed his level 5 qualification in leadership and management.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

outstanding

How well children and young people are helped and protected outstanding

p.1

outstanding

The effectiveness of leaders and managers outstanding

p.1

outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

p.1

outstanding

Date of last inspection: 11 December 2018

p.1

outstanding

Overall judgement at last inspection: good

p.1

outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC456543 2

p.1

Inspection date Inspection type Inspection judgement

11/12/2018 Full Good 06/12/2017 Full Good 09/02/2017 Interim Sustained effectiveness 21/06/2016 Full Good Inspection report children’s home: SC456543 3

p.2

Overall experiences and progress of children and young people: outstanding

Staff know the young person extremely well and understand her individual needs. As a result of the staff’s approach to working with the young person, she is experiencing consistent daily routines and structure. Her progress from the time she came to live in the home is remarkable. The young person told the inspector, ‘They [staff] are a family to me. I feel loved. Without them I would be nothing.’

p.3

Overall experiences and progress of children and young people: outstanding

This progress has been achieved because the staff have excellent parenting skills and they nurture the young person and show her genuine warmth and affection. Her approach to education is commendable considering her previous reluctance to engage in school. The staff routinely capture the young person’s wonderful experiences, achievements and progress in a pictorial journey book.

p.3

Overall experiences and progress of children and young people: outstanding

The young person enjoys a range of social and recreational opportunities, for example roller skating, cinema, activity centre, shopping and going on holidays abroad. The young person engages in, and presents, a weekly live broadcast to the public on a radio station, which is part of a youth club she attends. During these broadcasts, her experiences in relation to mental health are shared to help other people overcome their difficulties.

p.3

Overall experiences and progress of children and young people: outstanding

The young person’s time with her family is actively encouraged and supported by staff. Staff are effective at improving and sustaining relationships between the young person and members of her family, even when there are challenges with this. This means that the young person experiences greater opportunities to sustain important relationships and attachments with those significant to her.

p.3

Overall experiences and progress of children and young people: outstanding

The home is comfortable and welcoming. Since the last inspection, a programme of decoration and new furnishings has been completed. The home is well maintained, safe and comfortable. The young person’s bedroom is attractively presented and personalised based on her wishes and preferences.

p.3

Overall experiences and progress of children and young people: outstanding

Feedback about the services and care that the staff provide is excellent. The young person’s social worker described this care as ‘wonderful’. Parents acknowledge the positive work the staff undertake with the young person.

p.3

How well children and young people are helped and protected: outstanding

The staff act as any reasonable parent would do and they are good role models. They provide the right examples to enable the young person to keep herself safe and become more socially aware. Risks are recorded, understood by the staff and managed well. The young person told the inspector that she feels safe inside and outside the home.

p.3

How well children and young people are helped and protected: outstanding

The risks of child exploitation and the young person going missing from the home have reduced significantly since the last inspection. On occasions when the young person was Inspection report children’s home: SC456543 4 missing from the home, staff respond promptly, in keeping with agreed protocols. Close working relationships with partners, such as the police, help to ensure that the young person remains safe.

p.3

How well children and young people are helped and protected: outstanding

The staff encourage the young person’s development by balancing their interventions and keeping her safe. Staff recognise that she needs to take measured risks in order to develop appropriate skills. Throughout the inspection, the young person shared that she has learned to understand the risks and possible consequences of her behaviours.

p.4

How well children and young people are helped and protected: outstanding

Because of this, restraint has not taken place in the home, and sanctions imposed for inappropriate behaviour are fair and agreed with the young person. The registered manager uses research to inform and improve staff practice. This makes a significant difference in the daily life of the young person. Staff are trained in attachment theory and are regularly supported by a therapist who offers guidance about how to keep the young person safe and reduce her risk.

p.4

How well children and young people are helped and protected: outstanding

The registered manager’s systematic monitoring of the health and safety arrangements of the home ensures that the young person, staff and visitors are safe. Recruitment practices are safe. There are no staff vacancies in the home. The registered manager is trained in recruitment practices and he runs assessment days to seek out potential employees for the company, and ensures that, if successful, candidates are fully vetted.

p.4

The effectiveness of leaders and managers: outstanding

An experienced, well-trained and qualified manager manages the home. Since the last inspection, he has met the two requirements and the one recommendation. The inspirational registered manager is passionate about improving the young person’s experiences and outcomes. This ethos is embraced by the acting deputy and staff, and as a team they have succeeded in helping the young person make positive changes.

p.4

The effectiveness of leaders and managers: outstanding

The registered manager has built up a comprehensive database of research-based materials. He is enthusiastic about sharing his knowledge with his staff to provide a better service for the young person. He regularly supports other managers to raise standards in their homes.

p.4

The effectiveness of leaders and managers: outstanding

The staff feel supported by the registered manager. They receive consistent supervision and appraisal, which both support and challenge their practice. Regular team meetings are used to help the staff to develop their knowledge. They told the inspector that their skills have increased because of the inclusive and empowering management style in the home.

p.4

The effectiveness of leaders and managers: outstanding

Staff have a good understanding of the young person’s therapeutic needs. They work in collaboration with her social worker, the child and adolescent mental health service (CAMHS) and drug and alcohol workers. This means that the young person’s care and behaviour management plans are specific to her needs. The use of child-friendly ‘my plans’ helps the young person understand targets, set realistic goals and achieve. Inspection report children’s home: SC456543 5 The registered manager monitors and reviews the quality of care provided to the young person. He is insightful and has a clear understanding of the home’s strengths and weaknesses and is able to implement effective strategies to mitigate shortfalls. These arrangements include securing the views of the young person, external professionals and parents. This feedback is used to aid learning and provide a high level of care to the young person.

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456543 6

p.5

Children’s home details

Registered provider: Cambian Childcare Limited

p.6

Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, Middlesex W6 9RU

p.6

Inspector

Mark Kersh, social care inspector Inspection report children’s home: SC456543 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.7