Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC457137 1 SC457137 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately operated children’s home provides care and accommodation for one child who has emotional and/or behavioural difficulties.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC457137 2

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Inspection date Inspection type Inspection judgement

08/10/2018 Full Requires improvement to be good 31/07/2017 Full Good 28/02/2017 Interim Sustained effectiveness 29/11/2016 Full Good Inspection report children’s home: SC457137 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

6: The quality and purpose of care standard The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

enable each child to participate in the daily life of the home.

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Requirement Due date

(Regulation 6 (1)(a)(b) (2)(c)(i)(ii)) 31/05/2019

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Requirement Due date

13: The leadership and management standard The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that—

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helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; 31/05/2019 Inspection report children’s home: SC457137 4 ensure that staff work as a team where appropriate; ensure that staff have the experience, qualifications and skills to meet the needs of each child.

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Overall experiences and progress of children and young people: good

Children receive highly personalised and nurturing care. Good attention is given to helping children to build trusted and secure relationships with the adults who are caring for them.

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Overall experiences and progress of children and young people: good

Children are listened to and staff respond positively to them. Their sense of identity and interests are nurtured and supported well. Children know how to complain and know that their views will be acknowledged and responded to appropriately.

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Overall experiences and progress of children and young people: good

Children are encouraged to access specialist services. Staff too have access to specialist therapeutic support that helps them to meet complex and diverse needs effectively. A particular strength of the home is the way it works effectively with other professionals, for example by sharing training opportunities to ensure that a child’s needs are equally understood by all parties involved in the child’s care.

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Overall experiences and progress of children and young people: good

Areas identified as requiring improvement at the last full inspection in October 2018 have been positively addressed. For example, there have been improvements to the way children are welcomed into and leave the home. The manager and staff worked effectively with the previous child and her social worker to ensure that she was listened to and positively supported to move on to greater independence. Careful and considered planning also took place in respect of the current child, which included ensuring that arrangements were in place for his education.

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Overall experiences and progress of children and young people: good

The manager and staff place the well-being of children at the centre of their practice. They treat them with respect and dignity, celebrating their achievements and helping them overcome the impact of previous experiences. They are creative in their thinking and highly motivated to make constant improvements to their practice.

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Overall experiences and progress of children and young people: good

During this inspection, it was acknowledged that the home needed some refurbishment to maintain good standards throughout. This includes replacing worn carpets, repainting internal woodwork and pursuing ways to make the garden a more attractive and usable space for the summer months. Inspection report children’s home: SC457137 5

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How well children and young people are helped and protected: good

Children feel safe living in this home. They have confidence in the manager and staff and seek their support when they are feeling vulnerable.

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How well children and young people are helped and protected: good

The manager and staff are clear about and follow correct procedures when there is a concern about the safety of a child in their care. They work openly and effectively with other professionals.

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How well children and young people are helped and protected: good

Restraint is rarely used. Good behaviour is positively promoted through incentives and rewards. Natural consequences are discussed with children and used to help them to learn from inappropriate behaviour.

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How well children and young people are helped and protected: good

An area identified as requiring improvement at the last full inspection has been addressed. This related to ensuring that arrangements are in place for a child to have an independent return home interview should they go missing.

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How well children and young people are helped and protected: good

During this inspection, one area was identified as requiring improvement. This is in relation to one occasion recently when staff called the police to support them to manage a child’s disruptive behaviour. The manager has already started to reflect on this incident with staff and intends to learn lessons, including how the company’s on-call arrangements can better support staff when they feel they need extra support.

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The effectiveness of leaders and managers: good

The registered manager is conscientious and compassionate. He strives to provide children in his care with a nurturing home, and has high expectations of what they can achieve.

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The effectiveness of leaders and managers: good

The manager has responsibility for managing two homes. Both homes are registered for one child and each has its own staff team. The manager and deputy work across both homes, and if shortages arise staff help across both homes as they know both children well.

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The effectiveness of leaders and managers: good

The manager is part way through his level 5 qualification and hopes to complete it within the next 12 months, which is well within the expected timeframe. The majority of staff have achieved a level 3 qualification, while others are undertaking or due to start it. All are within expected timeframes.

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The effectiveness of leaders and managers: good

The manager and staff have been on a journey at this home since the manager was appointed less than a year ago. They are ambitious and aspirational. They are aware of the home’s strengths and weaknesses and are creative in their thinking as they strive to make constant improvements. Inspection report children’s home: SC457137 6

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC457137 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, London W6 9RU

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Children’s home details

Responsible individual: Nicola McClements

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Inspector

Norma Welsby, social care inspector Inspection report children’s home: SC457137 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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