Children's Home run by Cove Care – Residential Limited in Telford and Wrekin

Inspection report for children‟s home - monitoring visit: 1231311 1

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Cove Care – Residential Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for up to three young people who have complex needs. The organisation states that it „offers particular expertise in looking after young people with suspected and enduring mental health needs‟. The organisation offers young people support from a variety of therapeutic staff. A private company runs this home. The manager has been registered with Ofsted since July 2018.

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This monitoring visit

This home was judged declined in effectiveness at the interim inspection conducted on 20 March 2019. Following the inspection, the home was served with two compliance notices. These related to shortfalls in education and in leadership and management.

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This monitoring visit

This monitoring inspection looked at the progress made against the two compliance notices and requirements raised at the interim inspection. The recommendation raised at the interim inspection was not examined and will be reviewed at the home‟s next inspection.

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This monitoring visit

The two compliance notices have been met.

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This monitoring visit

The manager has effectively challenged local authorities to ensure that those children not in full-time education are in receipt of suitable alternative education provision. Structures are now in place to ensure that children are supported to engage in constructive activity during the school day.

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This monitoring visit

Since the last inspection, the registered manager is now providing more challenge and oversight of the quality of care that young people receive. Inspection report for children‟s home - monitoring visit: 1231311 2 Staff now complete restraint records appropriately, and there have also been improvements in the recording of incidents of children‟s rooms being searched. The manager has developed systems to allow her good oversight of such records and to enable her to evaluate and improve staff practice.

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This monitoring visit

Despite the good progress, there are still some shortfalls identified at this monitoring inspection. The manager has not devised an effective system to ensure that the monitoring of health and safety checks is adequately conducted. For example, she does not ensure that staff record details about the safe storage of sharp knives, so it is not clear whether this is managed well. As a result, children‟s safety may be compromised.

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This monitoring visit

Children‟s health plans are still not adequately completed with up-to-date and relevant health information. One child‟s health plan does not clearly reflect her health and medication requirements.

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Recent inspection history

Inspection date Inspection type Inspection judgement 20/03/2019 Interim Declined in effectiveness 30/07/2018 Full Requires improvement to be good 05/03/2018 Interim Sustained effectiveness 19/09/2017 Full Requires improvement to be good

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure-

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Requirement Due date

the home‟s day-to-day care is arranged and delivered so as 31/05/2019 Inspection report for children‟s home - monitoring visit: 1231311 3 to keep each child safe and to protect each child effectively from harm (Regulation 12 (1)(2)(b))

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Requirement Due date

In particular, ensure that regular health and safety checks are completed. The registered person must maintain records (“case records”) for each child, which include the information and documents listed in Schedule 3 in relation to each child; are kept up to date. (Regulation 36 (1)(a)(b))

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Requirement Due date

This is specifically in relation to young people‟s health plans. 31/05/2019

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Recommendations

 Ensure that any sanctions used to address poor behaviour are restorative in nature, to help children recognise the impact of their behaviour on themselves, other children, the staff caring for them and the wider community. („Guide to the children‟s homes regulations including the quality standards‟, page 46, paragraph 9.38)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Cove Care – Residential Limited

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Children’s home details

Registered provider address: 16 Waterloo Road, Wolverhampton, West Midlands WV1 4BL

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Children’s home details

Registered manager: Colleen Davies Jones

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Inspector

Sue Young, social care inspector Inspection report for children‟s home - monitoring visit: 1231311 4 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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