Coniston House

Inspection report for children’s home - monitoring visit: SC379123 1 SC379123

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Cove Care Residential Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home offers care for up to five young people who may have a combination of mental health, psychological, emotional and/or complex care needs. The registered manager is currently working towards his level 5 diploma in leadership and management.

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This monitoring visit

This home was judged declined in effectiveness at the interim inspection conducted on 11 March 2019. Following the inspection, the home was served with four compliance notices. These related to shortfalls in leadership and management, medication and the safe recruitment of agency members of staff. To evaluate the progress being made by the organisation, a monitoring visit was conducted on 16 April 2019.

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This monitoring visit

During the monitoring visit, the registered manager, responsible individual and director for practice development reported that they have put together an action plan to address the shortfalls identified. Since the last inspection, the registered manager has been provided with a lot of support. This support has enabled a full audit and review of the care of medicines in the home to be carried out. A new complaints process has been introduced by the organisation and means that complaints are now receiving greater managerial oversight. The work carried out by the organisation has resulted in improvements to the home’s systems for monitoring and reviewing the quality of care. This demonstrates that managers are now providing more challenge and oversight of the quality of care that young people receive. Inspection report for children’s home - monitoring visit: SC379123 2 Despite the good progress, there are still shortfalls in the safe recruitment of staff

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This monitoring visit

and the manager is still not escalating concerns over delays in staff receiving up-to- date care plans for young people from their placing authorities in a timely manner. These continued delays mean that young people continue to have uncertainty over their futures. These two ongoing shortfalls have resulted in two compliance notices being reissued. This monitoring visit only looked at the progress made against the four compliance notices. All other requirements will be reviewed at the home’s next inspection.

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Recent inspection history

Inspection date Inspection type Inspection judgement 13/02/2019 Interim Declined in effectiveness 24/09/2018 Full Requires improvement to be good 27/02/2018 Interim Improved effectiveness 23/05/2017 Full Requires improvement to be good Inspection report for children’s home - monitoring visit: SC379123 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff, if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5 (c))* 30/05/2019

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who—

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Requirement Due date

understand the children’s home’s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children’s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

help each child to develop resilience and skills that prepare the child to return home, to live in a new placement or to live independently as an adult. (Regulation 6 (1)(a)(b)(2)(vi)) 30/04/2019

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Requirement Due date

The children’s views, wishes and feelings standard is that children receive care from staff who—

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Requirement Due date

take their views, wishes and feelings into account in relation to matters affecting the children’s care and welfare and their lives.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to—

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Requirement Due date

ascertain and consider each child’s views, wishes and 30/04/2019 Inspection report for children’s home - monitoring visit: SC379123 4 feelings, and balance these against what they judge to be in the child’s best interests when making decisions about the child’s care and welfare; and help each child to express views, wishes and feelings. (Regulation 7 (1)(c)(2)(a)(i)(ii) The health and well-being standard is that children receive advice, services and support in relation to their health and well-being.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that each child has access to such dental, medical, nursing, psychiatric and psychological advice, treatment and other services as the child may require. (Regulation 10 (1)(b)(2)(c)) 30/04/2019

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Requirement Due date

The care planning standard is that children receive effectively planned care in or through the children’s home; and have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b)) 15/04/2019

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Requirement Due date

A person may only manage a children’s home if the person has the appropriate experience, qualification and skills to manage the home effectively and lead the care of children. (Regulation 28 (1)(ii)) 15/04/2019

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety.

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Requirement Due date

The registered person may only if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual satisfies the requirements in paragraph (3).

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Requirement Due date

The requirements are that full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32 (1)(2)(b)(3)(d))* 30/05/2019

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Requirement Due date

The registered person must maintain records ("case records") for each child which include the information and documents listed in Schedule 3 in relation to each child and are kept up to date. (Regulation 36 (1)(a)(b)) 30/05/2019

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Requirement Due date

*These requirements are subject to a compliance notice. Inspection report for children’s home - monitoring visit: SC379123 5

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home - monitoring visit: SC379123 6

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Children’s home details

Registered provider: Cove Care Residential Limited

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Children’s home details

Registered provider address: 16 Waterloo Road, Wolverhampton, West Midlands WV1 4BL

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Inspector

Sarah Junor-Fitzpatrick, social care inspector Inspection report for children’s home - monitoring visit: SC379123 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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