Children's Home run by Keys Educational Services Limited in Somerset

Inspection report children’s home: 1239953 1 Registered provider: Broadwood Educational Services Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company. It is registered for up to four children aged up to 18 who have experienced adverse childhood experiences that have led to associated trauma and presenting complex behaviours.

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Information about this children’s home

The manager has applied to register with Ofsted. The is manager is appropriately experienced and qualified.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection: none Inspection report children’s home: 1239953 2

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Inspection date Inspection type Inspection judgement

07/01/2019 Full Inadequate 21/02/2018 Full Good 15/11/2017 Full Inadequate 14/11/2016 Full Good Inspection report children’s home: 1239953 3

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Overall experiences and progress of children and young people: good

The home has been repainted; it is bright and welcoming. Managers and staff have been busy purchasing new furniture and decorative items. The child at the home has been consulted about the changes. He has decided to have his bedroom painted green.

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Overall experiences and progress of children and young people: good

The child living at the home is cared for by a highly qualified, caring and dedicated staff team. Staff follow effective behaviour management plans to ensure that consistency of care is provided. This helps the child to build warm and trusting relationships with staff.

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Overall experiences and progress of children and young people: good

Internal care plans are written to a very high standard; aims and objectives are decided with the local authority. The plans record the child’s progress, are child-friendly and are centred on the wishes and feelings of the child.

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Overall experiences and progress of children and young people: good

Staff conduct good-quality, creative one-to-one discussions in key-working sessions to help the child understand his behaviours. Pictures and documentaries are used effectively to educate the child about issues such as puberty and safety in the community.

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Overall experiences and progress of children and young people: good

Staff make sure that the child has fun, exploring the countryside or fossil hunting at the beach. The child has hobbies such as trampolining and football that help him socialise and relax.

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How well children and young people are helped and protected: good

The child feels safe at this home and does not have any complaints about the quality of care. Managers and staff regularly talk with the child to help him understand how to share his worries. The child is being helped to develop his confidence and participates in the organisation’s children’s forum.

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How well children and young people are helped and protected: good

There have been no incidents of going missing from home. Staff prioritise the welfare of the child and have a very good understanding of safeguarding procedures. The manager is thorough and organised in his response to allegations or concerns raised by the child.

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How well children and young people are helped and protected: good

Children’s risk management plans are thorough, with close manager oversight. Physically aggressive, self-injurious and sexually inappropriate behaviours are understood and managed safely by staff.

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The effectiveness of leaders and managers: good

The current manager has completed his application to register with Ofsted. The manager has worked in partnership with the staff team to improve the standards at the home. Staff speak very positively about the manager and feel supported by him.

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The effectiveness of leaders and managers: good

The manager ensures that staff receive regular, good-quality supervision and appraisal Inspection report children’s home: 1239953 4 to improve practice. Notes of supervision are very detailed, with clear outcomes for individual staff development.

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The effectiveness of leaders and managers: good

Staff benefit from monthly team meetings that are focused on the needs and progress of children. Meetings provide opportunities for training about attachment and county lines, with guest speakers including psychologists and the police. This means that staff have improved their knowledge and understanding of the child’s behaviour.

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The effectiveness of leaders and managers: good

Monitoring and review systems implemented by the manager, including the quality of care review, are very effective. The manager has created a concise development plan to further enhance the quality of care provided to children.

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The effectiveness of leaders and managers: good

The manager works in partnership with social workers, parents, teachers and the designated officer. Encouraging feedback has been received during this inspection about how the manager engages and communicates effectively with parents and professionals. He is confident and experienced and challenges professionals when needed.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 1239953 5

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Children’s home details

Registered provider: Broadwood Educational Services Limited

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Children’s home details

Registered provider address: Maybrook House, Queensway, Halesowen, Worcestershire B63 4AH

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Inspector

Anna Gravelle, social care inspector Inspection report children’s home: 1239953 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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