Children's Home run by Bryn Melyn Care Limited in Telford and Wrekin

Inspection report children‟s home: 2484180 1 Registered provider: Bryn Melyn Care Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is operated by a private company. It is registered to provide care and accommodation for young people who exhibit complex behaviours because of their childhood experiences. The home provides care for up to four young people. It was registered by Ofsted in October 2018.

p.1

Information about this children’s home

The home is without a registered manager. The current acting manager has made an application to Ofsted to register and this is being processed. She holds a level 5 qualification in leadership and management.

p.1

Overall experiences and progress of

children and young people, taking into account good

p.1

Overall experiences and progress of

How well children and young people are helped and protected good

p.1

Overall experiences and progress of

The effectiveness of leaders and managers good

p.1

Overall experiences and progress of

The children‟s home provides effective services that meet the requirements for good.

p.1

Overall experiences and progress of

Date of last inspection: This is the first inspection since the home was registered.

p.1

Overall experiences and progress of

Overall judgement at last inspection: not applicable

p.1

Overall experiences and progress of

Enforcement action since last inspection: none Inspection report children‟s home: 2484180 2

p.1

Inspection date Inspection type Inspection judgement

This is the home‟s first inspection Inspection report children‟s home: 2484180 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

The registered person must ensure that— within 48 hours of the use of the measure, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)— has spoken to the user about the measure; and has signed the record to confirm it is accurate; and within 5 days of the use of the measure, the registered person or the authorised person adds to the record confirmation that they have spoken to the child about the measure. (Regulation 35(3)(b)(i)(ii)(c) 31/05/2019

p.3

Overall experiences and progress of children and young people: good

Children develop positive relationships with staff. They also develop a sense of belonging in the home and local community.

p.3

Overall experiences and progress of children and young people: good

Children attend education and make good progress with their learning. Staff promote the importance of academic success. When necessary, they support children in school until the children can manage the environment on their own.

p.3

Overall experiences and progress of children and young people: good

Staff understand the importance for children of maintaining positive contact with family and forming long-term friendships with peers. They encourage participation in social groups, and children currently enjoy attending Cubs and swimming lessons.

p.3

Overall experiences and progress of children and young people: good

Staff support children to achieve age-appropriate goals towards independence. They do this through play and fun activities in and around the home, such as cooking and gardening. Staff also set expectations for tasks that children undertake, such as keeping their bedrooms tidy and bringing their laundry downstairs.

p.3

Overall experiences and progress of children and young people: good

The manager has introduced a weekly tombola reward in recognition of children‟s achievements. This creative strategy motivates children to do well. Inspection report children‟s home: 2484180 4 The home is welcoming and reflects the wishes and interests of the children living there. For example, children and staff are planting seeds to create a vegetable patch and for a sunflower competition.

p.3

How well children and young people are helped and protected: good

In March 2019, there were safeguarding concerns that were not appropriately managed by the staff on duty. As a result, Ofsted undertook a monitoring visit and made three requirements. At the time of this inspection, all three requirements have been met.

p.4

How well children and young people are helped and protected: good

The responsible individual and manager appropriately referred the safeguarding concerns and effectively worked in partnership with the children‟s local authorities and the local authority safeguarding team. Staff remain suspended pending ongoing internal investigations into the concerns. Staff disciplinary procedures will be followed, if necessary.

p.4

How well children and young people are helped and protected: good

Children do not go missing from the home, and there have been no complaints. Children are clear about their rights to raise any worries or concerns. Key-worker sessions are successfully used to discuss risks and personal safety. For example, staff used one session to watch a video with a child to help them understand the importance of wearing seatbelts to travel safely in a car.

p.4

How well children and young people are helped and protected: good

Staff ensure that they provide children with clear boundaries and positive responses. This consistent parenting is having an increasingly positive affect on children‟s ability to self-regulate. As a result, the need for staff to physically intervene to keep children safe has reduced.

p.4

How well children and young people are helped and protected: good

Although there are clear records of conversations between staff and children when physical interventions and consequences have been used, these conversations are not always taking place within the required timescales. This fails to ensure that the records of incidents match what staff and children report having happened.

p.4

The effectiveness of leaders and managers: good

Over the last month, the responsible individual and manager have undertaken significant work to ensure that the staff team has the experience and qualifications to meet the needs of younger children. They have restructured and strengthened the team. A new, very experienced deputy has started in post. He will shortly be joined by a second deputy and additional experienced senior. Staff induction and training have been reviewed and additional training provided to the whole team. This additional training will now be provided to all new staff when they join the home.

p.4

The effectiveness of leaders and managers: good

Staff feel well supported by the very child-focused manager. They attend regular staff meetings and supervision sessions. Staff are motivated by the manager, who is always looking at ways to improve and develop them and the outcomes for the children.

p.4

The effectiveness of leaders and managers: good

The manager has good working relationships with partner agencies to ensure that Inspection report children‟s home: 2484180 5 children receive coordinated care. Effective monitoring systems capture children‟s progress and ensure that documentation is up to date. This allows the manager to understand the strengths in the home and the areas that require further development.

p.4

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: 2484180 6

p.5

Children’s home details

Registered provider: Bryn Melyn Care Limited

p.6

Children’s home details

Registered provider address: Edward James House, Hadley, Telford TF1 6QJ

p.6

Inspector

Dawn Bennett, social care inspector Louise Whittle, social care inspector Inspection report children‟s home: 2484180 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.7