Children's Home run by Care and Management Services Ltd in Birmingham

Inspection report for children’s home - monitoring visit: SC470457 1 SC470457

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Care and Management Services Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children’s home provides care and accommodation for up to three young people. The home cares for young people who exhibit complex behaviours as a result of their childhood experiences.

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Information about this children’s home

The home has been without a registered manager since July 2018. The new manager has made an application to register with Ofsted.

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This monitoring visit

This children’s home was judged inadequate at the last full inspection carried out on 10 and 11 December 2018. A notice restricting accommodation was issued on 20 December 2018 to prevent any new young people from being admitted to the home.

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This monitoring visit

This is the second monitoring inspection of the home since the full inspection. At the first monitoring inspection carried out on 28 January 2019, one compliance notice and three requirements were raised.

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This monitoring visit

At this monitoring inspection, the notice restricting accommodation remains in place and the provider is continuing to adhere to the notice.

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This monitoring visit

The purpose of this visit was to review the provider’s action in meeting the compliance notice raised at the monitoring inspection in January 2019. At the time of this visit, the three requirements remain within the timescale for completion.

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This monitoring visit

Since the last monitoring inspection, a new manager has been appointed to the home. She has previously been employed at another home in the organisation and understands the operating model of the provider well. This has enabled her to make Inspection report for children’s home - monitoring visit: SC470457 2 several immediate changes that have had a positive impact on the quality of care. As a result, the compliance notice and one requirement have been met.

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This monitoring visit

A young person told the inspector, ‘It’s a lot calmer here now. It means I can relax when I am at home.’ Staff told the inspector that they are benefiting from improved structure in the home and having clarity regarding the model of care used. One staff member said, ‘It feels different. We understand why we are doing things now and it helps if you understand that … It feels safer.’

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This monitoring visit

All young people’s risk management plans have been reviewed and updated. Young people have been involved in this process. This has encouraged young people to think about the risks that they face and how the staff can help them to stay safe. The manager has had oversight of this work and has clearly recorded her agreement of the plans.

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This monitoring visit

The acting manager has led improvements to the daily structure for the young people. This has included new individual daily plans that focus on supporting the young people to develop their life skills that they will require in adulthood. Staff complete planned, targeted work with young people. Positive progress is recognised through an updated system of rewards that are individual to each young person. Using incentives that are meaningful is helping young people to make progress.

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This monitoring visit

The staff have maintained the improvements to the physical environment of the home that were noticed at the last monitoring inspection.

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This monitoring visit

There have been no incidents in the home since the last monitoring visit, indicating a period of stability for the young people who live there.

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This monitoring visit

The acting manager has good oversight of all staff currently completing the level 3 diploma in residential childcare. This oversight is enabling the manager to monitor the pace of progress made by individual members of staff.

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Recent inspection history

Inspection date Inspection type Inspection judgement 10/12/2018 Full Inadequate 31/01/2018 Full Good 07/09/2016 Full Good 08/02/2016 Interim Improved effectiveness Inspection report for children’s home - monitoring visit: SC470457 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children’s safety. The registered person may only employ an individual to work at the children’s home; or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual has the appropriate experience, qualification and skills for the work that the individual is to perform.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained the Level 3 Diploma for Residential Childcare (England) ("the Level 3 Diploma"); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma. The relevant date is in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016. (Regulation 32 (1)(2)(3)(b)(4)(5)) 01/04/2019

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Requirement Due date

The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating the quality of care provided for children; the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of 01/04/2019 Inspection report for children’s home - monitoring visit: SC470457 4 care review ("the quality of care review report").

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Care and Management Services Limited

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Children’s home details

Registered provider address: Park Business Centre, Hastingwood Industrial Park, Wood Lane, Birmingham B24 9QR

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Inspector

Tracey Coglan Greig, social care inspector Inspection report for children’s home - monitoring visit: SC470457 5 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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