Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC476271 1 SC476271 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is run by a private organisation and offers care and accommodation for up to five children who have social and/or emotional difficulties. The manager has been in post since January 2014.

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outstanding

How well children are helped and protected outstanding The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children who need help, protection and care.

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outstanding

Date of last inspection: 30 January 2018

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC476271 2

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Inspection date Inspection type Inspection judgement

30/01/2018 Full Outstanding 14/03/2017 Interim Sustained effectiveness 25/10/2016 Full Outstanding 06/01/2016 Interim Sustained effectiveness Inspection report children’s home: SC476271 3

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Overall experiences and progress of children: outstanding

Staff fully appreciate and embrace children’s uniqueness and their individual needs. They work closely with the organisation’s school, health professionals and the organisation’s psychology team to identify children’s complex needs. This wraparound support means that staff deliver bespoke care and support that enables children to blossom physically, emotionally and socially.

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Overall experiences and progress of children: outstanding

Staff are proactive in enabling children to be involved in a wide range of community activities, such as attending the local cadets, joining youth clubs and going horse riding. Children also go on holidays and trips to local places of interest. Children describe living at the home as great fun and told the inspector, ‘Living here we get to do really fun stuff, and the adults take really good care of us.’

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Overall experiences and progress of children: outstanding

Staff ensure that children’s care plans provide a detailed account of children’s needs and how they can best be cared for. They detail the interventions that should be used to support children and enable them to make sustained progress over time. This can include life-story work or more targeted work, such as key-worker sessions covering issues such as e-safety. Plans are devised in partnership with children and clearly identify their aspirations.

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Overall experiences and progress of children: outstanding

Children’s healthcare needs are well met. Children have access to the organisation’s psychology team, which helps them to explore their feelings and emotions in a safe and supportive environment. The team also provides support and guidance to staff, enabling them to reflect on and understand children’s needs and the reasons underpinning their behaviours.

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Overall experiences and progress of children: outstanding

An effective medication management system ensures that medication is administered safely. Clear and detailed records are maintained by staff and medication is stored securely. The required medical consents are in place.

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Overall experiences and progress of children: outstanding

All children attend the organisation’s school and their attendance and engagement with education are excellent. This represents excellent progress for many children who were not accessing education prior to living in this home. They now speak very positively about their school experience.

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Overall experiences and progress of children: outstanding

Children have good plans in place to ensure that they retain positive links with their family and friends. Staff support these arrangements practically as well as providing emotional support. These arrangements reflect any restrictions that may be in place to safeguard children and are clearly understood and followed by staff.

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How well children are helped and protected: outstanding

Extremely effective safeguarding measures support the protection of children. Staff receive an excellent range of ongoing safeguarding training and are acutely aware of the Inspection report children’s home: SC476271 4 vulnerabilities of the children and their responsibility for protecting them. Trusting relationships with staff are at the heart of safeguarding practice. Children feel safe knowing that they can talk to staff about any concerns or worries that they have, and that staff will listen and respond. One child told the inspector, ‘I feel really safe living here. It’s the first time I have felt so safe in a long time.’

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How well children are helped and protected: outstanding

Staff ensure that clear risk assessments and effective risk management strategies are in place to protect children. Staff are creative and proactive in providing children with opportunities that enable them to take part in age-appropriate activities, enabling them to grow and develop. Risk management strategies are regularly monitored and reviewed to reflect the changing needs and development of children.

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How well children are helped and protected: outstanding

Staff are exceptionally skilled in managing children’s behaviour. Their approach is positive and is consistent with the home’s ethos of providing nurturing care that keeps children safe. Incentive schemes positively influence good behaviour and children confirm that they like this system.

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How well children are helped and protected: outstanding

Health and safety in the home is well managed. Routine servicing and checks take place as required. Maintenance is undertaken promptly and there is an ongoing programme of refurbishment and development. Fire safety precautions are checked on a regular basis, including the servicing of fire equipment, testing of alarms and staff carrying out evacuation drills.

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How well children are helped and protected: outstanding

Existing staff were carefully vetted prior to taking up employment in the home. They are subject to periodic checks, which assures their continued suitability to work with children. Visitors are appropriately monitored when they are in the home. This helps to protect children from individuals who may pose a risk to them.

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The effectiveness of leaders and managers: outstanding

The home has an appropriately qualified registered manager. The manager has been in post since January 2014 and holds a diploma in leadership, health and social care at level 5.

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The effectiveness of leaders and managers: outstanding

The registered manager creates a ‘can-do’ culture across the whole staff team. Consequently, staff are highly motivated and have high aspirations for all children.

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The effectiveness of leaders and managers: outstanding

Supervision is of good quality. It supports and challenges staff practice in order to improve the care given to children. This is further supported by reflective team meetings, with children being central to the discussions and agreed actions. The manager and staff also share good practice, learning from research and sharing best practice during team meetings.

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The effectiveness of leaders and managers: outstanding

All staff are either suitably qualified or are working towards the level 3 diploma in residential childcare. Staff receive a wide range of training, which centres on children and young people’s specific needs and vulnerabilities. Inspection report children’s home: SC476271 5 Partnership working is well established. This multi-agency approach ensures that appropriate support is in place to assist children’s progress and to maximise their potential.

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The effectiveness of leaders and managers: outstanding

The manager has responded positively to the one recommendation made at the last full inspection. Recording by staff is now much clearer and is objective.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children. They watched how professional staff work with children and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children, young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC476271 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Childcare Limited, 4th Floor, Waterfront, Manbre Wharf, Manbre Road, Hammersmith, London W6 9RH

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Inspector

Dave Carrigan, social care inspector Inspection report children’s home: SC476271 7 achieve excellence in the care of children, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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