Children's home run by Sherico Care Services Limited in Westminster

Inspection report children‟s home: SC037543 1 SC037543 Registered provider: Sherico Care Services Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned and provides care and accommodation for up to three children. The home‟s Statement of Purpose states that the home cares for children with emotional and/or behavioural difficulties.

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Information about this children’s home

The registered manager was registered with Ofsted in January 2019.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection.

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and young people since the most recent full inspection

At the interim inspection, Ofsted judges that it has improved effectiveness.

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and young people since the most recent full inspection

The home has a new manager, who has been in post since July 2018. She is in the process of completing her level 5 qualification in leadership and management in children‟s services.

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and young people since the most recent full inspection

The registered manager has worked hard to improve services at the home. Children experience better transitions when moving into or out of the home. Impact risk assessments consider all the children at the home before a new admission is agreed. Clear transition plans are in place, with opportunities for children to visit schools and new placements and, indeed, to return home gradually, with support in place. Inspection report children‟s home: SC037543 2 The home has a new independent visitor, who visits the home monthly. She writes a report which includes feedback from the children, parents and other professionals who use the service. These reports are helping the provider and the new registered manager to make the necessary changes to improve the service.

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and young people since the most recent full inspection

The registered manager‟s review of the quality of care provided within the home lacks robustness. The review reports have not covered the correct reporting period or included an action plan on how the provider proposes to improve. Furthermore, they have not considered the views of children, parents and others using the service.

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and young people since the most recent full inspection

Children‟s day-to-day experiences are improving. Positive relationships were seen during the inspection, and children were fully involved in discussions and plans about activities for half-term week. Children said that they are happy at the home and that they have been involved in helping to redecorate and improve the home. There are framed photographs of all the children living at the home in the lounge.

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and young people since the most recent full inspection

Children are making progress while living at the home. They are improving their relationships, reducing levels of anxiety, sharing feelings and engaging in activities.

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and young people since the most recent full inspection

Not all children are fully engaged in education, however there is strong encouragement from the staff team and organised educational activities on offer.

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and young people since the most recent full inspection

Incidents of children going missing from the home have been significantly reduced, as have angry outbursts and incidents of challenging behaviour.

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and young people since the most recent full inspection

The registered manager is making good progress in the short time that she has been working at the home. She has networked with agencies which can help to improve children‟s daily experiences. An example of this is the neighbourhood police officer, who has visited the home and carried out training with staff on children going missing and the level of risk for these children.

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and young people since the most recent full inspection

The registered manager has ensured that the requirements and recommendations from the last full inspection in July 2018 have been met. One of the recommendations was in respect of improving the home environment. This has mainly been met, however the recommendation is repeated to ensure that the downstairs lavatory flooring and lavatory seat are replaced.

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Inspection date Inspection type Inspection judgement

03/07/2018 Full Requires improvement to be good 06/11/2017 Full Requires improvement to be good 16/05/2017 Full Requires improvement to be good 01/03/2017 Interim Not judged Inspection report children‟s home: SC037543 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating–

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children‟s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed; and

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Requirement Due date

make a copy of the quality of care review report available on request to a placing authority, if the placing authority is not the parent of a child accommodated in the home.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their 31/08/2019 Inspection report children‟s home: SC037543 4 parents, placing authorities and staff. (Regulation 45(1), (2)(a)(b)(c), (3), (4)(a)(b), (5))

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Recommendations

 For children‟s homes to be nurturing and supportive environments that meet the needs of their children, they will, in most cases, be homely, domestic environments. Children‟s homes must comply with relevant health and safety legislations (alarms, food hygiene etc.); however, in doing so, homes should seek as far as possible to maintain a domestic rather than „institutional‟ impression. („Guide to the children‟s homes regulations including the quality standards‟, page 15, paragraph 3.9)

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Recommendations

In particular, the home should replace the flooring in the downstairs lavatory and the lavatory seat.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC037543 5

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Children’s home details

Registered provider: Sherico Care Services Limited

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Children’s home details

Registered provider address: 2–4 Balmoral Road, London E10 5ND

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Inspector

Christine Kennet, social care inspector Inspection report children‟s home: SC037543 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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