Children's home run by Keys Group Progressive Care & Education Limited in Birmingham

Interim inspection report children’s home: SC016124 1 SC016124 Registered provider: Keys Group Progressive Care and Education Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a private organisation and is registered to provide care and accommodation for three children aged up to 18, who have experienced adverse childhood experiences that have led to associated trauma and presenting complex behaviours.

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Information about this children’s home

The manager was registered with Ofsted in March 2018, and has the necessary skills and qualifications.

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Judgement at last inspection: requires improvement to be good

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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and young people since the most recent full inspection

All requirements and recommendations from the last inspection have been met. The home is decorated to a good standard and is clean and tidy.

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and young people since the most recent full inspection

Since the last inspection, two children have moved into the home. The manager has started to create memory books to help children capture their experiences and celebrations. These books need to be updated.

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and young people since the most recent full inspection

One child shared with the inspector during this inspection that he feels safe in the home Interim inspection report children’s home: SC016124 2 and was made welcome when he arrived. Positive feedback was received from two social workers about the communication from staff and the support that they offer to children.

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and young people since the most recent full inspection

Since the last inspection, children now have access in the lounge to a computer and the internet. This is supervised and monitored appropriately by staff. However, since the last inspection one child has been using a games console to search for inappropriate material via the internet. This was identified by another child in the home and his parent, and not by staff. Staff have not carried out regular checks to monitor the child’s use of the games console. Weak monitoring of these activities was also identified at the full inspection in December 2017.

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and young people since the most recent full inspection

Since the last inspection, one incident has occurred whereby a child left the home in the early evening and returned in the early hours of the next day. Prior to the child leaving the home, staff did not ask him where he was going. When he did not return, staff did search for him and followed the missing-from-home procedure. A return home interview was carried out, but the child has not disclosed his whereabouts during the time he was missing.

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and young people since the most recent full inspection

In relation to these two separate practices, staff have not demonstrated sufficient professional curiosity to ensure that children are always protected.

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and young people since the most recent full inspection

Staff feel well supported by the manager and supervision takes place regularly. Supervision notes sampled during this inspection were of a good standard. However, the deputy manager has been in post for a year and has not received supervision training. She is responsible for supervising some staff. This could affect the quality of care received by children if staff do not have proper oversight and monitoring.

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Inspection date Inspection type Inspection judgement

31/07/2018 Full Requires improvement to be good 16/03/2018 Interim Improved effectiveness 14/12/2017 Full Requires improvement to be good 29/11/2016 Interim Improved effectiveness

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered Interim inspection report children’s home: SC016124 3 person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13 (2)(c)) 29/03/2019

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Recommendations

 Staff need the knowledge and skills to recognise and be alert for any signs that might indicate a child is in any way at risk of harm. The registered person should ensure that skills in safeguarding are gained, refreshed and recorded in the home’s workforce plan. (‘Guide to the children’s homes regulations including the quality standards’, page 43, paragraph 9.12)

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider: Keys Group Progressive Care and Education Limited Interim inspection report children’s home: SC016124 4 Registered provider address: Maybrook House, 2nd Floor, Queensway, Halesowen, Worcestershire B63 4AH

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Inspector

Anna Gravelle, social care inspector Interim inspection report children’s home: SC016124 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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