Children's Home run by Prestige Adolescent Care and Education Limited in Staffordshire

Inspection report children’s home: SC420876 1 SC420876 Registered provider: Prestige Adolescent Care and Education Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

A small private provider operates this four-bedded children’s home. The home provides care for young people who have social and emotional difficulties and who may also have a learning disability. The company has its own therapeutic team.

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Information about this children’s home

Inspection dates: 11 to 12 February 2019

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 21 September 2017

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC420876 2

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Inspection date Inspection type Inspection judgement

21/09/2017 Full Outstanding 28/03/2017 Interim Improved effectiveness 05/10/2016 Full Good 30/03/2016 Interim Sustained effectiveness Inspection report children’s home: SC420876 3

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Overall experiences and progress of children and young people: outstanding

Young people continue to make exceptional progress in all aspects of their lives. They enjoy living in a well-maintained, comfortable and homely environment in which staff work tirelessly to create an atmosphere that is warm and respectful and delivers individualised care.

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Overall experiences and progress of children and young people: outstanding

Staff quickly form trusting relationships with young people. This helps young people to start to trust adults and to invest in their placement. Consequently, young people thrive emotionally, physically and socially.

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Overall experiences and progress of children and young people: outstanding

Staff work extremely closely with young people to help them to review the progress that they are making and agree new goals.

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Overall experiences and progress of children and young people: outstanding

Staff work particularly well with teachers and colleagues who provide therapy to ensure that young people’s needs are fully understood. This well-coordinated support means that young people’s achievements, school attendance and behaviour all significantly improve.

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Overall experiences and progress of children and young people: outstanding

Staff promote good health and recognise the importance of ensuring that young people’s emotional and physical well-being are met. Staff actively encourage young people to take part in varied and interesting activities to keep them occupied and to enhance their experiences. As a result, young people have very positive free time and never get bored.

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How well children and young people are helped and protected: outstanding

All staff have a clear understanding of their roles and responsibilities and are vigilant in safeguarding young people from harm. Managers and staff understand the risks that young people face and keep themselves well informed about risks associated with social media, child exploitation and ‘county lines’.

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How well children and young people are helped and protected: outstanding

Staff work highly creatively to ensure that they maintain a climate where mutual trust, respect and confidence are fully embedded into their care practice. This support helps young people to begin to make sensible choices and to be safe. Staff ensure that their response when young people go missing from home is swift and effective so that young people are protected from harm.

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How well children and young people are helped and protected: outstanding

Staff ensure that they keep high-quality risk assessments up to date so that they can keep young people safe. These detailed records reflect changes in young people’s behaviour and their vulnerabilities. Staff use these records daily to ensure that they maintain an excellent understanding of young people’s individual needs and risks.

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How well children and young people are helped and protected: outstanding

The registered manager responds promptly to any safeguarding incidents, offering support to both young people and staff. Staff approach challenging behaviours with understanding and compassion. They look Inspection report children’s home: SC420876 4 past the behaviour being displayed and instead try to understand the young person’s feelings and what it is that they are trying to communicate. This helps young people to develop the skills to self-regulate their feelings and to control their emotions.

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How well children and young people are helped and protected: outstanding

Young people have one-to-one support from staff, which means that staff are always available to support them at the home, on activities and when they are at school.

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How well children and young people are helped and protected: outstanding

Thorough selection and vetting procedures ensure that staff are recruited safely. Health and safety checks are all completed in line with organisational expectations. This means that the young people enjoy living in a safe environment.

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The effectiveness of leaders and managers: outstanding

The registered manager has been in post since 2016. She is suitably qualified and experienced and provides excellent leadership. At the time of inspection, the registered manager was on maternity leave. A new manager is covering the home in the interim. The change in manager has not affected the quality of care.

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The effectiveness of leaders and managers: outstanding

Managers understand the strengths and the areas for further development in the home. They continue to ensure that the home achieves its aims as set out in the Statement of Purpose. Managers scrutinise all aspects of the service to ensure that it continues to meet young people’s needs.

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The effectiveness of leaders and managers: outstanding

Over half of the staff are suitably qualified and have a level 3 diploma in residential childcare. The remaining staff are enrolled on the award and are working towards achieving the qualification.

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The effectiveness of leaders and managers: outstanding

Staff report that the manager is incredibly supportive. They have regular supervision and reflective practice sessions that enable them to discuss the care of young people, as well as their own practice. Staff have a comprehensive range of training opportunities, including essential courses such as safeguarding and first aid. In addition, they receive a range of training courses that are specific to individual young people’s needs. This includes awareness training relating to young people who may have autism spectrum disorder or attachment difficulties and who may suffer from depression, including suicide attempts.

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The effectiveness of leaders and managers: outstanding

In addition to working directly with the young people, the therapy team offers clinical support sessions to staff to develop their understanding of young people’s behaviours and presenting difficulties. As a result, young people are helped and protected by staff who are highly skilled in keeping young people safe. The registered manager has used research-based practice to help staff to understand the risks from childhood abuse that young people face and the importance of building safe relationships. This help has played an important part in young people’s overall achievements.

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Information about this inspection

Inspection report children’s home: SC420876 5 Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC420876 6

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Children’s home details

Registered provider: Prestige Adolescent Care and Education Limited

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Children’s home details

Registered provider address: 90 King Street, Newcastle-under-Lyme, Staffordshire ST5 1JB

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Children’s home details

Responsible individual: Andreas Decoza, Kirsty Irving

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Inspector

Debbie Holder, social care inspector Inspection report children’s home: SC420876 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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