Children's home run by ROC Northwest Limited

Inspection report children‟s home: 1256134 1 Registered provider: Roc Northwest Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is privately owned. It is registered to provide care and accommodation for up to four children who are unable to live with their families. The current manager was registered with Ofsted on 24 April 2018.

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Judgement at last inspection: good

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness.

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and young people since the most recent full inspection

Young people are making good progress in all aspects of their development due to the help and care that they receive from the staff. A young person said, „I like living here. I like all the staff and my bedroom. I feel safe here.‟

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and young people since the most recent full inspection

The manager has addressed the requirements made at the last inspection. Broken furniture has been replaced in young people‟s bathrooms and bedrooms. Young people have chosen the themes and colours for their newly decorated bedrooms. This increases their sense of belonging and has contributed to the significant decrease in young people going missing from home. Inspection report children‟s home: 1256134 2 The manager has ensured that staff are enrolled on the required qualifications. Staff have completed outstanding training, and some are booked on future training sessions.

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and young people since the most recent full inspection

The manager makes good use of the independent visits and monitors and reviews the quality of care. The report lacks her evaluation of the feedback from young people, staff, parents and other professionals. A requirement has been made to reflect this shortfall.

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and young people since the most recent full inspection

All young people in the home attend school. The manager communicates with the virtual head to ensure that young people get the right education for their individual needs.

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and young people since the most recent full inspection

Staff support young people to take part in a wide range of activities. A young person was eager to show the inspector her gymnastic skills. She enjoyed the praise and recognition that she got for her talent. Young people are provided with opportunities to develop new skills and to increase their confidence and self-esteem.

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and young people since the most recent full inspection

Since the last inspection, there have been a few occasions when physical intervention has been used. Low level intervention was necessary to keep young people and staff safe. The manager has designed a behaviour pattern analysis tool to help her to identify the likely cause of the incident.

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and young people since the most recent full inspection

Staff use an online monitoring tool to ensure that young people are safe using social media and games consoles. Staff teach young people how to keep safe and monitor young people‟s internet activity to ensure their safety.

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and young people since the most recent full inspection

Managers and staff support young people to explore their identity. They search for activities and resources that provide opportunities for young people to learn more about themselves. Staff talk to the young people and help them to understand and accept other people‟s preferences.

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and young people since the most recent full inspection

Young people are learning skills to assist them in their adult lives. The use of workbooks helps staff to identify what young people can do and what skills they need to learn and practice.

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and young people since the most recent full inspection

Staff promote young people‟s health and well-being. They support young people to attend medical appointments. Staff work with other agencies such as the child and adolescent mental health services (CAMHS) to ensure that young people access support for their emotional well-being.

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and young people since the most recent full inspection

Staff ensure that young people have contact with their families in line with young people‟s care plans. This means that young people maintain relationships in a safe way with those who are important to them.

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and young people since the most recent full inspection

The manager is child-focused and has a good understanding of young people‟s individual needs. She has devised creative strategies that help young people to give their views on their care. The manager is a strong advocate for young people and is quick to escalate with other agencies any shortfalls in young people‟s care. Inspection report children‟s home: 1256134 3

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Inspection date Inspection type Inspection judgement

19/06/2018 Full Good 29/01/2018 Interim Improved effectiveness 31/10/2017 Full Requires improvement to be good

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating the quality of care provided for children.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff.

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Recommendation

 The registered person should ensure that staff can access appropriate facilities and resources to support their training needs. In particular, this refers to self- harm training. („Guide to the children‟s homes regulations including the quality standards‟, page 53, paragraph 10.11) Inspection report children‟s home: 1256134 4

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟.

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Children’s home details

Registered provider: Roc Northwest Limited

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Children’s home details

Registered provider address: Caretech Community Service Limited, Metropolitan House, 3 Darkes Lane, Potters Bar, Hertfordshire EN6 1AG

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Inspector

Jo Hornby, social care inspector Inspection report children‟s home: 1256134 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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