Children's Home run by Keys Nhcc Ltd in Shropshire

Inspection report for children’s home - monitoring visit: SC020607 1 SC020607

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New Horizons Childcare Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

A private company that operates a number of children’s homes across the country owns this home. This home is registered to provide care and accommodation for up to three children who have social and/or emotional difficulties. The manager was registered with Ofsted in February 2017. She holds a level 5 qualification in leadership and management.

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Information about this children’s home

This children’s home was judged to have declined in effectiveness at the interim inspection on 12 December 2018 and a notice restricting accommodation was served to prevent any further young people being admitted to the home. The purpose of this visit was to review compliance with the restriction and to consider progress in respect of the requirements which were set at the last inspection. The provider has complied with the restriction notice. No further young people have been admitted to the home. One young person continues to live in the home. The registered manager has developed a monitoring tool to assist her in reviewing and monitoring the home. She has also undertaken an investigation into the concerns that were raised at the last inspection. She has used this learning to develop and improve the experience and care provided to young people. Robust action has been taken to address issues of concern and all previous requirements

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Information about this children’s home

have been met. Risk assessments have now been reviewed and updated to include the risk of young people smoking in their bedrooms. They contain sufficient detail to guide staff in how to manage this risk. A comprehensive fire audit has also been undertaken. All staff are now up to date with safeguarding training. Staff are now aware of the process to follow should a young person make a disclosure. The registered manager has undertaken workshops with staff to ensure that they are fully aware of the process and that they understand their responsibilities in regard to notifying the Inspection report for children’s home - monitoring visit: SC020607 2 relevant authorities. Staff have undertaken extensive key-work sessions with the young person. They have liaised with the in-house therapist and have used strategies which she has suggested to successfully engage the young person. Because of these efforts, the

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Information about this children’s home

young person is now receiving appropriate support around smoking cessation and other health-related needs. Staff use a variety of materials to support these sessions including books and pictures. Staff provide the young person with support to manage her behaviour. This is achieved by staff being clear about what is safe and acceptable. Staff strive to understand the triggers for behaviour to enable them to meet the young person’s needs effectively. A social worker told the inspector, ‘Staff know [name of young person] really well, they know what works and how do it.’ Staff have positive and warm relationships with the young person. They are also supporting her to develop positive relationships with other young people. Staff encourage the young person to spend time in the community with her friends and to have friends visit her in the home. Because of these opportunities, the young person is beginning to understand what makes a healthy relationship. Staff have undertaken

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Information about this children’s home

key-work sessions to support the young person’s understanding of exploitative and damaging relationships.

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Recent inspection history

Inspection date Inspection type Inspection judgement 12/12/2018 Interim Declined in effectiveness 05/09/2018 Full Good 20/02/2018 Interim Sustained effectiveness 11/09/2017 Full Good Inspection report for children’s home - monitoring visit: SC020607 3

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: New Horizons Childcare Ltd

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Children’s home details

Registered provider address: Maybrook House, 2nd Floor, Queensway, Halesowen, Worcestershire B63 4AH

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Inspector

Annemarie Parker, social care inspector Inspection report for children’s home - monitoring visit: SC020607 4 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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