Children's home run by Cambian Childcare Limited

Inspection report children’s home: 1280629 1 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned children’s home for up to three young people who have social and/or emotional difficulties.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: not applicable

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good

Enforcement action since last inspection: none Inspection report children’s home: 1280629 2

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Inspection date Inspection type Inspection judgement

This is the home’s first inspection since registration Inspection report children’s home: 1280629 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that— helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to— ensure that the home’s workforce provides continuity of care to each child; use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13 (1)(a)(b)(2)(e)(h)) 31/03/2019

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Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home; and have a positive experience of arriving at or moving on from the home. (Regulation 14 (1)(a)(b)) 31/03/2019

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Recommendations

 Children must feel safe and be safe. Staff should support children to be aware of and manage their own safety both inside and outside the home to the extent that any good parent would. Staff should help children to understand how to protect themselves, feel protected and be protected from significant harm. (‘Guide to the children’s homes regulations including the quality standards’, page 43, paragraph 9.9) Inspection report children’s home: 1280629 4

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Overall experiences and progress of children and young people: good

This is the home’s first inspection since registration in August 2018. Since this time, one young person has left the home and returned to live with their parents, and three new young people have been admitted. Young people have settled quickly and have all developed a good relationship with the staff. The manager understands the importance of careful matching. However, one young person’s impact risk assessment failed to include the views of other professionals. Young people are involved in the development of their plans and are clear about their individual goals and incentives. Young people are provided with a good quality of care delivered by a committed staff team. All young people have made good progress since their admission. One parent told the inspector, ‘The progress my daughter has made has been fantastic.’ The manager ensures that young people have access to a range of health services that

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Overall experiences and progress of children and young people: good

promote their physical and emotional well-being. Young people are encouraged and supported to attend routine appointments with all primary healthcare services. Suitable education arrangements are now in place for all young people. These arrangements are tailored to young people’s individual needs and consider both their attainment and their progress in relation to their starting points. Young people are encouraged to maintain contact with their family in accordance with their care plans.

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How well children and young people are helped and protected: good

Young people feel safe in the home and are confident that they live in a safe environment. One young person told the inspector, ‘The staff know what they are talking about. All the other care homes try and help, but make it worse. Here, they seem to understand what is needed to help me.’ Safeguarding training is in place and regularly refreshed. This helps staff to have a good understanding of their duties in keeping young people safe. Staff have a good understanding of risks associated with young people and know how to keep them safe. Individual risk assessments identify young people’s risks and provide guidance to staff in how to manage young people’s risk-taking behaviour. Young people can access the home’s internet. However, young people have not received any help on staying safe online. This omission could leave young people vulnerable. Incidents of physical intervention are fully recorded with evidence of management

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How well children and young people are helped and protected: good

oversight and monitoring. Staff are clear that physical intervention is a last resort and are comfortable using the positive relationships built up with young people to defuse difficult situations. However, when agency staff are used, no detail assessment is completed to ensure that these members of staff have the right training in the Inspection report children’s home: 1280629 5 organisation’s physical restraint practice. This has the potential to compromise young people’s care. Young people live in a physically safe environment. Fire safety and health and safety checks are regularly carried out. Records show that young people and staff regularly practice evacuation of the building, so they know the correct steps to take in the event of an emergency. When appointing staff, managers follow safer recruitment practice guidelines. This means that those deemed suitable get to work with young people.

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The effectiveness of leaders and managers: good

The home has an appropriately qualified registered manager in place. The manager has been in post since August 2018 and holds a diploma level 5 in leadership, health and social care. Staff benefit from regular supervision. This enables them to reflect on their practice and on the needs of the young people they are caring for. All staff are suitably qualified or currently undertaking the level 3 diploma in residential childcare. There is a good training programme in place to ensure that staff have the necessary skills to meet the complex and challenging needs of young people in their care. However, the training record is not accurate, and does not detail what training staff have completed. This does not support the manager in reviewing the staff training needs. The manager has formed positive relationships with a range of agencies, including the police, education professionals and local authorities. Parents have high levels of

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The effectiveness of leaders and managers: good

confidence in the service. One parent told the inspector, ‘Communication with staff from the home has never been a problem, whenever I go up to see [young person’s name] the staff always make me feel welcome.’ This collaborative approach ensures that staff are working together to make sure that young people’s needs are met.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 1280629 6

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Childcare Limited, 4th Floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London W6 9RH

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Inspector

Dave Carrigan, social care inspector Inspection report children’s home: 1280629 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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