Children's Home run by Care and Management Services Ltd in Birmingham

Inspection report for children‟s home - monitoring visit: SC470457 1 SC470457

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Care and Management Services Limited

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned children‟s home provides care and accommodation for up to three young people. The home cares for young people who exhibit complex behaviours as a result of their childhood experiences.

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Information about this children’s home

The home has been without a registered manager since July 2018. The acting manager has made an application to register with Ofsted, which is in progress at the time of this inspection.

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This monitoring visit

This children‟s home was judged inadequate at the last full inspection on 10 and 11 December 2018. A notice restricting accommodation was issued on 20 December 2018 to prevent any new young people from being admitted to the home. In addition, two compliance notices were issued.

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This monitoring visit

At this monitoring inspection, the notice restricting accommodation remains in place and the provider is continuing to adhere to the notice.

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This monitoring visit

The purpose of this visit was to review the provider‟s action in meeting the compliance notices and requirements raised at the last inspection in December 2018.

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This monitoring visit

Senior managers have made considerable progress in addressing the regulatory breaches identified in December 2018. As a result, one compliance notice and four requirements have been met. There has been significant progress in relation to staff training. Staff have now received training in self-harm and ligatures, missing from care and they understand more about autism spectrum disorder. These training opportunities have helped improve staff knowledge.

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This monitoring visit

The home now has a full staff team. This has enabled managers to stop using Inspection report for children‟s home - monitoring visit: SC470457 2 agency staff. As a result, young people are now being cared for by familiar staff. Managers have also made improvements to how staff are recruited. This has increased young people‟s safety.

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This monitoring visit

Managers have undertaken a review of the risk management systems that operate in the home. Risk assessments now provide staff with accessible, clear information that enables staff to understand and manage young people‟s individual risks. This work has been further supported by improvements to direct work with young people. Both young people currently at the home now have structured individual plans of work that support their care plans, and which are regularly reviewed.

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This monitoring visit

Managers have made improvements to the physical environment. Food hygiene has improved, and one young person‟s bedroom has been refurbished. Previous shortfalls in fire safety have been quickly addressed and there is a fire safety plan in place.

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This monitoring visit

Despite the good progress, there continue to be weaknesses in the day-to-day managerial oversight of the home. For example, the acting manager has failed to review nine of 13 risk assessments for one young person. This has resulted in one compliance notice that was issued in December 2018 not being met. The inspector identified two significant incidents that had occurred since the last inspection, which the acting manager had failed to notify to Ofsted. These continued omissions impact on the ability of the acting manager to sustain improvement.

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This monitoring visit

Senior managers have started to make some progress in meeting other requirements. For example, senior managers have increased their oversight of staff who still need to complete a level 3 diploma in residential childcare.

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This monitoring visit

The acting manager plans to submit a new quality of care review report to Ofsted.

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Recent inspection history

Inspection date Inspection type Inspection judgement 10/12/2018 Full Inadequate 31/01/2018 Full Good 07/09/2016 Full Good 08/02/2016 Interim Improved effectiveness Inspection report for children‟s home - monitoring visit: SC470457 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1)(2)(a)(i))* 11/03/2019

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children‟s safety. The registered person may only employ an individual to work at the children‟s home; or if an individual is employed by a person other than the registered person to work at the home in a position in which the individual may have regular contact with children, allow that individual to work at the home, if the individual has the appropriate experience, qualification and skills for the work that the individual is to perform.

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or a qualification which the registered person considers to be equivalent to the Level 3 Diploma.

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Requirement Due date

The relevant date is, in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home; or in the case of an individual who was working in a care role in a home on 1st April 2014, 1st April 2016. (Regulation 32 (1)(2)(3)(b)(4)(5)) 01/04/2019

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Requirement Due date

The registered person must notify HMCI and each other 01/04/2019 Inspection report for children‟s home - monitoring visit: SC470457 4 relevant person without delay if a child is involved in or subject to, or is suspected of being involved in or subject to, sexual exploitation; an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; there is an allegation of abuse against the home or a person working there; a child protection enquiry involving a child is instigated; or concludes (in which case, the notification must include the outcome of the child protection enquiry); or there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4))

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating the quality of care provided for children; the feedback and opinions of children about the children‟s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”). (Regulation 45 (1)(2)) 01/04/2019

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Requirement Due date

*These requirements are subject to a compliance notice.

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000.

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Children’s home details

Registered provider: Care and Management Services Limited Inspection report for children‟s home - monitoring visit: SC470457 5 Registered provider address: Park Business Centre, Hastingwood Industrial Park, Wood Lane, Birmingham B24 9QR

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Inspector

Tracey Coglan Greig, social care inspector Inspection report for children‟s home - monitoring visit: SC470457 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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