Children's home run by Five Rivers Child Care Limited in Wiltshire

Inspection report children’s home: SC059755 1 SC059755 Registered provider: Five Rivers Child Care Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children’s home is operated by a national private organisation. The statement of purpose states that this home will provide care and accommodation for four boys with emotional and/or behavioural difficulties who have experienced early childhood trauma. The children are likely to have acquired attachment disorders and may have other associated syndromes. The manager has been registered since March 2017.

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged good at the last full inspection. At the interim inspection, Ofsted judges that it has sustained effectiveness. Children are making progress while living at this home. At the time of the previous inspection, two children were preparing to start new schools in September 2018. They have both embraced their new schools, with regular attendance and good reports of their academic achievement. For one child, this involves travelling to school by himself on public transport. Another child has arrived to live at this home since the previous inspection and has successfully engaged with education. This is a great achievement, given that he was not in full-time education for several years prior to living here. Children are supported to move on from this home with positive experiences. A carefully planned move for one child involved a visit to his new home and a farewell meal and gifts. The staff included important family members in supporting the child. This good

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and young people since the most recent full inspection

example of working together contributed to a successful move. Photographs and keepsakes form memory books for children as a reminder of the fun and experiences Inspection report children’s home: SC059755 2 they have while living at this home. Children new to this home experience a warm welcome from a dedicated staff team. Regular multi-agency meetings maintain a focus on the child, and close working with the in-house therapy team contributes to an assessment of needs. Children engage well with the therapy offered, attending weekly meetings. As a result of their engagement with the therapy provision, children are making progress to address and understand their resilience and feelings of anger. There have been incidents of a child going missing from the home, displaying anti-social behaviour in the local community and assaulting staff. The manager and staff team are skilled in managing risks and using de-escalation techniques to help and support children

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and young people since the most recent full inspection

when they are extremely upset. Safeguarding concerns are suitably managed and referred to external agencies promptly. After such behavioural incidents, the staff continue to show warmth and affection, telling the children that they care for them and will continue to take the necessary action to keep them, and others, safe. Through this nurturing and responsive approach, children develop trusting relationships with the adults who care for them. Physical restraint is used appropriately, and comprehensive records explain why restraint was needed to protect children. The manager has good oversight of these records and will seek clarification if required before finalising reports. This includes requesting staff to use appropriate language in the reports, for example by using simple, plain words and avoiding jargon and opinion. This will assist children and young people when they want to view their personal records.

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and young people since the most recent full inspection

The registered manager closely monitors care practices within the home to ensure that children receive appropriate responses from staff and benefit from high-quality care. There is an emphasis on gathering the views and wishes of children and responding to them where possible and appropriate. A comprehensive review of this home is captured in a report to meet regulation 45 of the children’s homes regulations. This review identifies the strengths of the home, the challenges experienced and learning outcomes. From this review the manager has identified action points towards the overall development plan of the home. The one requirement from the last inspection has been met, along with one of the two recommendations. A recommendation to refurbish a toilet remains. The manager has secured quotes for this work, which will be scheduled within the next few months.

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Inspection date Inspection type Inspection judgement

15/08/2018 Full Good 02/01/2018 Interim Improved effectiveness 05/07/2017 Full Requires improvement to be good 08/03/2017 Interim Improved effectiveness Inspection report children’s home: SC059755 3

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Recommendations

 For children’s homes to be nurturing and supportive environments that meet the needs of their children, they will, in most cases, be homely, domestic environments. Children’s homes must comply with relevant health and safety legislations (alarms, food, hygiene etc.); however, in doing so, homes should seek as far as possible to maintain a domestic rather than ‘institutional’ impression. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9) In particular, review the use of storage in the downstairs toilet to negate the need to lock this room.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after. This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection. Using the ‘Social care common inspection framework’, this inspection was carried out

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Information about this inspection

under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’.

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Children’s home details

Registered provider: Five Rivers Child Care Limited

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Children’s home details

Registered provider address: Five Rivers Child Care, 47 Bedwin Street, Salisbury SP1 3UT Inspection report children’s home: SC059755 4 Responsible individual: Sarah Stefano

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Inspector

Clare Davies, social care inspector Inspection report children’s home: SC059755 5 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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