Children's home run by Cambian Childcare Limited in Stockport

Inspection report children's home: SC457506 1 SC457506 Registered provider: Cambian Childcare Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This children‟s home is owned by private provider. It is registered to provide care and accommodation for up to two children who may have emotional and behavioural difficulties. The current manager was registered with Ofsted on 7 January 2018.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Date of last inspection: 7 November 2018

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection.

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and young people since the most recent full inspection

At the interim inspection, Ofsted judges that it has declined in effectiveness.

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and young people since the most recent full inspection

This interim inspection was undertaken in response to an anonymous complaint received by Ofsted. The inspection reviewed both the concerns raised in the complaint, as well as the progress made against the requirements raised at the last inspection.

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and young people since the most recent full inspection

Since the last inspection, there have been a number of significant changes at the home. These changes relate both to the movement of staff and to young people. Two young people have been admitted to the home and two young people have been discharged.

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and young people since the most recent full inspection

One of the admissions and discharges relates to the same young person, who only remained at the home for four weeks. The short duration of this young person‟s placement was due to staff‟s poor admission planning. Staff do not give enough Inspection report children's home: SC457506 2 consideration to the needs of existing or new young people when deciding upon the suitability of new admissions. This places young people at risk of harm and impacts upon the opportunities for them to make progress.

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and young people since the most recent full inspection

The entire staff team has changed in the last two weeks. The staff team has moved from another home that the registered manager is also responsible for. This is also the home that the current young person previously resided at.

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and young people since the most recent full inspection

Staff do not ensure that young people experience a safe or well-maintained environment. Damage caused by previous young people is evident throughout the home. A patchwork of repairs has been carried out over recent weeks. The poor state of the home is made worse by the lack of cleanliness, both inside and outside the home. Rubbish and cigarette butts litter the entrance to the home. This does not demonstrate that staff are able to provide young people with a homely and caring place to live.

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and young people since the most recent full inspection

Staff do not always take the necessary steps to keep young people safe. This is because the registered manager‟s oversight of safeguarding practices is poor. Two young people, who have recently been discharged, were repeated allowed to place themselves in vulnerable situations within the home. The staff‟s response to this situation was passive and ineffective.

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and young people since the most recent full inspection

The registered manager does not ensure that significant safeguarding incidents are notified to Ofsted. This does not demonstrate a strong safeguarding culture.

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and young people since the most recent full inspection

Staff are not successful in getting young people to access full-time education or training. Delays in young people accessing such provision are due to poor planning at the start of their placements.

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and young people since the most recent full inspection

The registered manager has not ensured that there are clear records of staff rosters. This means that it is not always clear what shifts staff are expected to work or what shifts they have worked.

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and young people since the most recent full inspection

The inexperienced staff team does not always receive regular supervision. Some staff are supervised by managers who have not received adequate training to undertake the role. This means that staff do not always receive the expected level of support.

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and young people since the most recent full inspection

The registered manager has not ensured that case records accurately reflect the lived experiences of young people. This impacts upon the registered manager‟s ability to review areas of need and/or progress made.

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and young people since the most recent full inspection

The registered manager‟s monitoring systems have not enabled her to understand and address the shortfalls in the quality of care provided to young people. As a result, none of the requirements raised at the last inspection have been addressed. This also demonstrates the limitations of the registered provider‟s senior managers, who oversee this home.

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and young people since the most recent full inspection

External monitoring systems have not always provided the necessary scrutiny. Inspection report children's home: SC457506 3 Independent visitor reports completed since the last inspection have not sufficiently identified the decline in care planning and safeguarding practices. The quality of independent visitor reports has reduced their effectiveness as a tool to bring about positive change.

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and young people since the most recent full inspection

Prior to this inspection, the registered provider had not notified Ofsted of the registered manager‟s recent absence from the home. This does not showcase good partnership working. The current plans to manage the registered manager‟s absence are not sustainable. This does not inspire confidence in the registered provider‟s ability to improve the quality of care that young people receive.

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Inspection date Inspection type Inspection judgement

07/11/2018 Full Requires improvement to be good 24/07/2018 Full Inadequate 17/01/2018 Full Good 06/09/2017 Interim Not judged Inspection report children's home: SC457506 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who–

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Requirement Due date

understand the children‟s home‟s overall aims and the outcomes it seeks to achieve for children;

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Requirement Due date

use this understanding to deliver care that meets children‟s needs and supports them to fulfil their potential.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to–

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Requirement Due date

ensure that the premises used for the purposes of the home are designed and furnished so as to–

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Requirement Due date

meet the needs of each child. (Regulation 6(1)(a)(b), (2)(c)(i))

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Requirement Due date

In particular, external areas should be clean and free of rubbish and cigarette butts. Internally, the home should be clean, and damage repaired and redecorated. 17/02/2019

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

help each child to achieve the child‟s education and training targets, as recorded in the child‟s relevant plans;

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Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment. (Regulation 8(1), (2)(a)(i)(ix)) 17/02/2019 Inspection report children's home: SC457506 5 The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child;

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Requirement Due date

that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child‟s health. (Regulation 12(1), (2)(a)(i)(d))* 17/02/2019

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that–

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Requirement Due date

helps children aspire to fulfil their potential; and

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to–

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home‟s statement of purpose;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home;

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(a)(b), (2)(a)(f)(h))* 17/02/2019

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Requirement Due date

The care planning standard is that children–

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Requirement Due date

receive effectively planned care in or through the children‟s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home. (Regulation 14(1)(a)(b)) 17/02/2019 Inspection report children's home: SC457506 6 In particular, the registered person should be able to demonstrate that the needs of existing young people have been balanced against the needs of any new admission prior to such admissions taking place. The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience. (Regulation 33(4)(b)) 17/02/2019

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Requirement Due date

The registered person must maintain records (“case records”) for each child which–

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Requirement Due date

include the information and documents listed in Schedule 3 in relation to each child;

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Requirement Due date

are signed and dated by the author of each entry. (Regulation 36(1)(a)(b)(c)) 17/02/2019

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Requirement Due date

The registered person must maintain in the home the records in Schedule 4. (Regulation 37(2)(a))

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Requirement Due date

In particular, a copy of the staff duty roster of persons working at the home, and a record of the actual rosters worked. 17/02/2019

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if–

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious;

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Requirement Due date

there is an allegation of abuse against the home or a person working there;

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Requirement Due date

a child protection enquiry involving a child–

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Requirement Due date

concludes (in which case, the notification must include the outcome of the child protection enquiry); or

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40(4)(b)(c)(d)(i)(ii)(e)) 17/02/2019

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Requirement Due date

The registered person must ensure that an independent person visits the children‟s home at least once each month.

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Requirement Due date

When the independent person is carrying out a visit, the registered person must help the independent person– 17/02/2019 Inspection report children's home: SC457506 7 if they consent, to interview in private such of the children, their parents, relatives and persons working at the home as the independent person requires; and

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Requirement Due date

to inspect the premises of the home and such of the home‟s records (except for a child‟s case records, unless the child and the child‟s placing authority consent) as the independent person requires.

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Requirement Due date

A visit by the independent person to the home may be unannounced.

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Requirement Due date

The independent person must produce a report about a visit (“the independent person‟s report”) which sets out, in particular, the independent person‟s opinion as to whether–

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Requirement Due date

children are effectively safeguarded; and

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Requirement Due date

the conduct of the home promotes children‟s well-being.

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Requirement Due date

The independent person‟s report may recommend actions that the registered person may take in relation to the home and timescales within which the registered person must consider whether or not to take those actions. (Regulation 44(1), (2)(a)(b), (3), (4)(a)(b), (5)) If the person who is in day-to-day charge of the children‟s home proposes to be absent from the home for a continuous period of 28 days or more, the registered person must give notice in writing to HMCI of the proposed absence.

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Requirement Due date

Except in the case of an emergency or unforeseen absence, a notice under paragraph (1) must–

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Requirement Due date

be given no later than one month before the proposed absence commences, or within such shorter period as may be agreed with HMCI; and

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Requirement Due date

specify with respect to the proposed absence–

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Requirement Due date

the arrangements which have been made for running the home during the absence;

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Requirement Due date

the address, name and qualifications of the person who will be responsible for the home during the absence; and 17/02/2019 Inspection report children's home: SC457506 8 in the case of the absence of the registered manager, the arrangements that have been, or are proposed to be, made for appointing another person to manage the home during the absence, including the proposed date by which the appointment is to be made.

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Requirement Due date

If the absence arises as a result of an emergency or is unforeseen, the registered person must give notice of the absence–

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Requirement Due date

within one week of the beginning of the absence; and

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Requirement Due date

specifying the matters in paragraph (2)(b).

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Requirement Due date

If the notice required under paragraph (2) or (3) has not been given as required, it must be given without delay.

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Requirement Due date

The registered person must notify HMCI of the return to duty of the person in day-to-day charge of the home not later than 7 days after the date of that person‟s return. (Regulation 48(1), (2)(a)(b)(i)(ii)(iii)(iv)(v), (3)(a)(b), (4), (5)

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Requirement Due date

* These requirements are subject to a compliance notice. Inspection report children's home: SC457506 9

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟.

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: 4th floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London, Middlesex W6 9RH

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Inspectors

Paul Robinson, social care inspector Sarah Billett, social care inspector Inspection report children's home: SC457506 10 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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