Children's Home run by Cambian Childcare Limited in Warrington

Inspection report children’s home: SC456795 1 SC456795 Registered provider: The Cambian Group

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately run children’s home can accommodate one young person who has emotional and/or behavioural difficulties.

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Information about this children’s home

Inspection dates: 27 to 28 November 2018

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 15 December 2017

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC456795 2

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Inspection date Inspection type Inspection judgement

15/12/2017 Full Good 21/02/2017 Interim Improved effectiveness 27/09/2016 Full Outstanding 04/02/2016 Interim Improved effectiveness Inspection report children’s home: SC456795 3

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Recommendations

 Children’s home staff should take reasonable precautions and make informed professional judgements based on the individual child’s needs and developmental-stage about when to allow a child to take a particular risk or follow a particular course of action. Staff should discuss the decision with the child’s placing authority where appropriate. If a child makes a choice that would place them or another person at significant risk of harm, staff should assist them to understand the risks and manage their risk taking behaviour to keep themselves and others safe. (‘Guide to the children’s homes regulations including the quality standards’, page 42, paragraph 9.7)

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Recommendations

This relates to managing the arrangements for the free time for the young person in placement. Staff and the local authority need to clarify and record the arrangements and review them as appropriate.

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Overall experiences and progress of children and young people: outstanding

The young person currently living in this home has made excellent progress in all areas of his development. This is due to the exceptional standard of care that he receives from the staff team. The young person has trusted relationships with members of staff and enjoys spending time with them. During the inspection, positive interaction between the young person and staff was clearly visible.

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Overall experiences and progress of children and young people: outstanding

Staff promote young people’s progress at school. The current young person has made incredible progress from his starting point. He has excellent attendance and never likes to miss school for any reason. Staff go to school with the young person and are available to provide support to school staff as needed throughout the day. A member of staff from school commented that ‘In my opinion, [staff at the home] have an excellent relationship with [name] and are working very hard to help him develop socially and emotionally.’

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Overall experiences and progress of children and young people: outstanding

The young person enjoys good health, and staff support him to attend all appointments. Staff ensure that he has a detailed health plan in place that identifies his individual needs and how staff will meet these. In particular, staff work well with health professionals to support the young person with his emotional well-being.

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Overall experiences and progress of children and young people: outstanding

The young person is regularly consulted on his views and feels listened to. The staff in the home have ensured that the young person receives the support of an advocate and he knows how to make a complaint. However, he stated that he hasn’t needed to complain, and he is very happy living in his home and wants to remain living there.

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Overall experiences and progress of children and young people: outstanding

The experiences of living in this home enhance the life of young people. Staff are Inspection report children’s home: SC456795 4 committed to supporting young people to enjoy positive experiences and to take part in a wide variety of activities, for example swimming, go-karting, bowling and football. Young people are encouraged to decorate their rooms to their own tastes. The home is comfortable and has been recently decorated. There are photographs of the current young person throughout the home.

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Overall experiences and progress of children and young people: outstanding

Staff meet the needs of the young person exceptionally well. The staff transport the young person to contact with his family members and they supervise the contact. Staff also ensure that the young person keeps in touch with his family by using Skype. The young person said that the best part of living in this home is the fact that he sees his family regularly.

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How well children and young people are helped and protected: outstanding

The young person has become safer living in this home due to highly effective planning and risk management. The risks to the young person are identified by staff and are understood and managed. The young person feels safe. Staff show great insight into the young person’s needs. He knows who his key worker is, and he can talk to them about issues that are affecting him. Staff understand the home’s policies in respect of keeping young people safe.

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How well children and young people are helped and protected: outstanding

The current young person is supported to develop his independence in a safe way. Staff in the home support him to use his free time to meet up with friends in the community. Increased free time will help the young person to further develop his independence. A recommendation has been made to reflect on this development. This has not impacted on the safety and progress of the young person.

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How well children and young people are helped and protected: outstanding

Staff respond to missing from home incidents well. The young person has only gone missing on two occasions and staff ensured that all plans were followed regarding these episodes. The registered manager and staff are intuitive. They know the young person well and identify potential risks and triggers. Staff know how to respond to any incidents of self-harm and these incidents are rare.

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How well children and young people are helped and protected: outstanding

The staff are highly effective in managing the young person’s behaviour. De-escalation techniques are used, and staff are intuitive in the way that these are used. For example, the young person has a tent in the garden which has blankets, pens and paper. The young person can take time out and reflect in a safe space if he wants to. Positive behaviour is rewarded, and the young person is able to choose a reward from the rewards box.

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How well children and young people are helped and protected: outstanding

Since the last inspection there has only been one use of physical intervention. This was used in line with legislative requirements. The staff use a restorative practice approach to any incidents, in order to reduce the need for police involvement.

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How well children and young people are helped and protected: outstanding

Staff use creative ways of educating the young person about the risks of internet safety. He has his own ‘stay safe’ folder and has produced posters about a variety of issues, such as kitchen safety, e-safety, road signs, car safety, smoke alarms, drugs, going missing from care and personal hygiene. The young person has an internet safety board Inspection report children’s home: SC456795 5 game. This is a fun way for him to learn about this and will improve his ability to keep himself safe.

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How well children and young people are helped and protected: outstanding

The staff in the home understand how to respond to any safeguarding concerns. The home environment is safe and comfortable. Professional practice has resulted in sustained improvement to the life of the young person currently in the home. The staff ensure that risks are managed.

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The effectiveness of leaders and managers: outstanding

The manager has high expectations for what young people can achieve. The manager is inspiring and leads by example. She ensures that staff provide an excellent standard of care, which contributes to young people making significant progress.

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The effectiveness of leaders and managers: outstanding

The manager is exceptionally child-focused and knows the young people really well. She has high but clear standards of her staff, and, as a result, the home is fully meeting its aims and objectives in the home’s statement of purpose.

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The effectiveness of leaders and managers: outstanding

Staff like working in the home and feel well supported in their roles. It is a stable staff team and many of the members have worked in the home for a long time. This benefits young people by giving them the opportunity to develop long-lasting and positive relationships with staff.

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The effectiveness of leaders and managers: outstanding

There is a strong focus on professional development within the organisation and all staff have personal development plans in place. They are supported to progress within the organisation, should they wish to do so. This ensures that staff remain motivated and assists with staff retention.

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The effectiveness of leaders and managers: outstanding

Supervision and appraisal are regular and of good quality. This is confirmed by staff. Staff meetings are regular and the manager uses these as an opportunity to share and discuss research. The manager uses quizzes in order to test the knowledge of the staff in the areas that they have covered during the team meeting. Staff confirmed that they find this to be a really useful way of increasing their knowledge in areas specifically related to the care of young people living in the home.

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The effectiveness of leaders and managers: outstanding

The manager values the role of the independent visitor to the home, and values the challenge that the visitor brings. The manager recognises the strengths and weaknesses of the home and has identified areas for development.

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The effectiveness of leaders and managers: outstanding

Professionals are highly complimentary about the level of care provided by staff and how this has contributed to the exceptional progress that the young person has made.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children Inspection report children’s home: SC456795 6 and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456795 7

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Children’s home details

Registered provider address: 4 th floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London, Middlesex W6 9RH

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Inspectors

Jenny Brady, social care inspector Sarah Billett, social care inspector Inspection report children’s home: SC456795 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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