Hartes of Henley

Hartes of Henley The Pavillion, Meadows Road, Henley-on-Thames RG9 1BF

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Inspection date 7 August 2018 Previous inspection date 30 August 2017

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3

Effectiveness of leadership and management Requires improvement

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3

Quality of teaching, learning and assessment Requires improvement

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3

Personal development, behaviour and welfare Requires improvement

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3

Outcomes for children Requires improvement

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This is a provision that requires improvement

n The provider does not ensure that all staff, including those new to the setting, feel well supported and receive coaching and training to improve their personal effectiveness. n Staff do not manage children's behaviour consistently well to help children learn right from wrong and how their actions affect others. n At times, staff do not encourage children to become fully involved in activities and this has a negative impact on their learning.

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It has the following strengths

n Babies and younger toddlers benefit from some positive interaction from staff who make use of sign language to support children's developing communication and language skills. n Partnerships with parents are good. For example, parents have a good amount of information available to them about what activities are planned and staff give regular feedback to parents on how their children have been during the day. n Staff provide a clean and well-maintained play and learning environment. n The management team implements robust recruitment procedures. It carries out the required checks for new staff and regularly reviews all staff's ongoing suitability to work with children.

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What the setting needs to do to improve further

To meet the requirements of the early years foundation stage and Childcare Register the provider must: Due date ensure all staff feel well supported through effective supervision and coaching to help them improve their personal effectiveness 07/09/2018

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What the setting needs to do to improve further

ensure staff manage children's behaviour appropriately to help them learn right from wrong and the affect their actions have on others. 07/09/2018

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What the setting needs to do to improve further

To further improve the quality of the early years provision the provider should:

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What the setting needs to do to improve further

n improve staff's practice so that all children benefit from good interaction and purposeful play, so that they have good opportunities to participate and be involved.

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What the setting needs to do to improve further

Inspection activities n The inspector observed activities available to children. n The inspector observed interactions between children and staff. n The inspector asked staff questions about their work and observed their practice with the manager. n The inspector talked to parents about their views and opinions of the setting. n The inspector sampled documentation, such the policies and procedures, the accident record and daily register.

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Effectiveness of leadership and management requires improvement

The setting has had several changes to staff since the last inspection. Although the management team has a secure understanding of its responsibilities, it does not ensure that all staff have had sufficient coaching and supervision to feel well supported and improve their practice. Therefore, the quality of staff's interactions with children, planning of activities, and the management of older children's behaviour varies. Safeguarding is effective. Staff have a suitable understanding of child protection issues. Staff have opportunities for team meetings and training to develop some of their skills, such as training on food hygiene. Partnerships with other professionals are positive and parents comment favourably of the staff and activities available.

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Quality of teaching, learning and assessment requires improvement

Children are at ease in the setting. During the holiday club, staff plan activities they think children will enjoy. Term-time, staff report that they plan activities to promote all areas of learning. Planned holiday activities appeal to some children. Babies and younger toddlers have positive play experiences. For instance, they enjoy playing with foam and building with magnetic columns. The quality of support children receive from staff varies. Not all staff give children enough encouragement to do things for themselves, for example, when making cookies. Some staff tend to over direct the activities for the children and at times children move from one activity to another with very little interaction or communication from staff.

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Personal development, behaviour and welfare require improvement

Staff provide a welcoming setting for the children. Staff caring for babies provide reassurance and are sensitive to their individual needs. However, not all staff manage children's behaviour effectively. For example, some children in older age groups throw toys repeatedly and snatch toys from others, and staff do not correct or manage their actions accordingly. Despite this, some staff offer praise and encouragement when children tidy away, which helps to promote their self-esteem. Suitable procedures are in place for recording accidents and injuries. Staff support children's physical skills well. For example, children like to play on the secure balcony in the fresh air and staff support young children to find out about healthy eating.

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Outcomes for children require improvement

The experiences children have in this setting vary. Babies receive good support and enjoy exploring the environment and toys. Children are generally content and engage in the activities on offer but, particularly during holiday periods, their learning is not promoted well. The activities planned take insufficient account of children's abilities and interests and some children become bored and their behaviour deteriorates. Children develop some of the skills they will need to support their future learning.

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Setting details

Unique reference number EY438023 Local authority Oxfordshire Inspection number 10057542 Type of provision Full day care

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Registers

Early Years Register, Compulsory Childcare Register, Voluntary Childcare Register

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Day care type

Age range of children 0 - 8 Total number of places 49 Number of children on roll 45 Name of registered person Mill Meadows Childcare Limited

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reference number

Date of previous inspection 30 August 2017 Telephone number 01491577423

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reference number

Hartes of Henley registered in 2011. The nursery provision is open from 8.30am to 6pm on Monday to Friday, during term time only. The out-of-school club provision opens from 3pm to 6pm on Monday to Friday, during term time only. The setting runs a holiday club during the school holidays. The holiday club days and opening times vary. The setting employs 13 members of staff. Of these, one holds an appropriate early years qualifications at level 2, seven at level 3 and one has qualified teacher status.

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reference number

This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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reference number

procedures set out in the guidance Complaints procedure: raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.ofsted.gov.uk . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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