Children's home run by Resilience North East Limited

Inspection report children’s home: 1254371 1 Registered provider: Resilience North East Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is run by a private organisation and is registered to offer short-break care to up to seven children who have emotional and/or behavioural difficulties or learning disabilities.

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Information about this children’s home

The manager was registered when the home opened in August 2017 and she is appropriately qualified.

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Information about this children’s home

The provider did not start admitting children to the home until June 2018 due to some unforeseen maintenance work being completed.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 23 January 2018

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good

Overall judgement at last inspection: not judged

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good

Enforcement action since last inspection: none Inspection report children’s home: 1254371 2

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Inspection date Inspection type Inspection judgement

23/01/2018 Interim Not judged Inspection report children’s home: 1254371 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must ensure that an independent person visits the children’s home at least once a month. (Regulation 44(1)) 31/12/2018

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Overall experiences and progress of children and young people: good

The home opened in June 2018 and has therefore only been able to offer services to a limited number of children to date. It has, however, made a very good start and is now in the process of admitting other children.

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Overall experiences and progress of children and young people: good

The staff make comprehensive assessments of the children prior to admission and then work hard to build up a knowledge of their needs so that they can set realistic goals and targets. They ensure that the short breaks are enjoyable and that they tackle the important issues, so that the children can make the most progress possible. The staff build excellent relationships with the children, who clearly respond well to this.

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Overall experiences and progress of children and young people: good

The children admitted have made very good progress in a short space of time. One child has made excellent progress with their social engagement, their behaviour, their sleep pattern and their diet.

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Overall experiences and progress of children and young people: good

The staff have been chosen for their experience and skills in working with children with complex needs. They understand what needs the individual children have and are able to meet these with a range of techniques. They offer a nurturing and caring environment where the children can flourish. They also offer children a wide range of innovative, stimulating and fun activities, both in the home and outside in the community.

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Overall experiences and progress of children and young people: good

Work with families and carers is given a high priority, and the staff have worked closely with the families of the children they are looking after. The inspector spoke to some of the parents who were all positive about the short breaks and pleased with the progress that their children are making. Inspection report children’s home: 1254371 4

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How well children and young people are helped and protected: good

The children at this home are kept very safe. The staff understand risks well and make good assessments of them. They are able to put in appropriate controls at all times. All the children are supervised all of the time, and higher levels of staff supervision are used when required. Staff keep the children safe with appropriate boundaries and expectations.

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How well children and young people are helped and protected: good

There have been no safeguarding concerns at all since the home opened.

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How well children and young people are helped and protected: good

The registered manager has used her considerable experience to ensure that the home has been safe from the start. The administration of medication is safe because of the effective systems that have been put in place. In addition, staff have been trained to provide safe care, good routines and well-planned activities.

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How well children and young people are helped and protected: good

The staff do not use sanctions but do use positive praise and rewards where appropriate. The staff will use physical interventions when required, and these are used appropriately and are recorded well. The inspector noted that the use of physical interventions with one child was clearly reducing as they settled into the home and understood what was acceptable and what was not. This is positive.

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The effectiveness of leaders and managers: good

The registered manager has a great deal of experience of working with children with complex needs and is very well supported by the responsible individual who also has an extensive background in this work. Both are highly committed to the work and are ambitious for the children they care for, wanting them to make as much progress as possible and to be as independent as possible.

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The effectiveness of leaders and managers: good

This is a new service and the registered manager has worked hard to set up a high- quality service that is well resourced and well organised. She has used her past experience to ensure that the home has been efficient and effective right from the start.

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The effectiveness of leaders and managers: good

The staff spoken to by the inspector were complimentary about the registered manager, saying she is supportive and approachable at all times. The staff are offered regular good-quality supervision and a range of appropriate training. Most of the staff were recruited already having qualifications, and the others are working towards achieving theirs.

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The effectiveness of leaders and managers: good

The registered manager has a good knowledge of local agencies and services and refers to or uses these when required. She is able to make good professional relationships with external professionals, and several placing social workers told the inspector how good communication is between the registered manager and themselves. A requirement has been made to ensure that an independent person visits the home Inspection report children’s home: 1254371 5 regularly.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: 1254371 6

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Children’s home details

Registered provider: Resilience North East Limited

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Children’s home details

Registered provider address: Tribley Farm House, Tribley Farm, Chester Le Street , County Durham DH2 3JU

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Inspector

Colin Imrie, social care inspector Inspection report children’s home: 1254371 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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