Children's home run by Cambian Childcare Limited in Stockport

Inspection report children‟s home: SC456798 1 SC456798 Registered provider: Cambian Childcare Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is registered to provide care and accommodation for one child who has emotional and behavioural difficulties. The home is part of a large private organisation.

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Information about this children’s home

There is a registered manager in post who was registered with Ofsted on 4 September 2018.

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Information about this children’s home

The registered manager is suitably qualified and experienced.

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Information about this children’s home

Inspection dates: 12 to 13 December 2018

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children‟s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 15 November 2017

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none

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Recent inspection history

Inspection report children‟s home: SC456798 2

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Inspection date Inspection type Inspection judgement

15/11/2017 Full Good 23/03/2017 Interim Sustained effectiveness 17/11/2016 Full Good 22/02/2016 Interim Sustained effectiveness Inspection report children‟s home: SC456798 3

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Recommendations

 Homes are required to develop and keep under review a “Statement of Purpose” (regulation 16 and schedule 1) („Guide to the children‟s homes regulations including the quality standards‟, page 14, paragraph 3.5). This specifically relates to updating the staffing list in the statement of purpose.  A deprivation of liberty may occur where a child is both under continuous supervision and control and is not free to leave the home. A children‟s home cannot routinely deprive a child of their liberty without a court order, such as a section 25 order to place a child in a licensed secure children‟s home („Guide to the children‟s homes regulations including the quality standards‟, page 50, paragraph 9.63). The registered manager should contact the placing authority to ensure that the social work team seeks appropriate legal advice. This is in order to establish the legal basis for the continuous supervision of the young person living in the home.

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Overall experiences and progress of children and young people: good

Young people live in a warm, friendly environment. Staff support and encourage the young person living in the home to personalise her bedroom. The young person also has another room, which she calls her „office‟. This room contains a computer, a sofa and a bookcase. Framed photographs of the young person‟s family ensure that she is able to maintain her identity.

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Overall experiences and progress of children and young people: good

Staff quickly get to know the young people they are caring for. Throughout the inspection, good relationships were observed between the staff and the young person. The staff ensure that there are clear, consistent boundaries in place. This helps the young person to develop strategies to manage difficult feelings and emotions.

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Overall experiences and progress of children and young people: good

The young person attends school regularly. Staff from the home take the young person to school and stay on the school premises to offer support if needed. School staff are complimentary about the support offered by the staff team. The pastoral teacher at the young person‟s school stated, „The home [is] good in relation to communication with us. [Staff] are positive in their support of [Name] and her education, and have attended meetings and visited school. They have attended school activities with [Name].‟

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Overall experiences and progress of children and young people: good

The young person enjoys good health, and staff support her to attend all appointments. Staff ensure that she has a detailed health plan in place that identifies her individual needs and the ways in which staff will meet these. Staff work well with health professionals to specifically support the young person with her emotional well-being. The Inspection report children‟s home: SC456798 4 young person has made progress in this area. She now spends more time with staff and enjoys eating together with them around the table.

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Overall experiences and progress of children and young people: good

The young person is regularly consulted on her views and feels listened to. The staff in the home have ensured that the young person receives the support of an advocate and she knows how to make a complaint.

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Overall experiences and progress of children and young people: good

Staff support and encourage the young person to access activities in the local area. They have supported the young person to attend a local gym. Activities are planned each week, and the young person chooses what she wants to do. The young person likes having pamper nights with staff in the home.

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Overall experiences and progress of children and young people: good

Transitions for young people are managed well. A young person made a successful move to a foster care placement earlier in the year. The young person currently living in the home moved in after a detailed plan was put in place. This plan involved introductory visits and the opportunity for the young person to choose her furnishings in her room.

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Overall experiences and progress of children and young people: good

The staff transport the young person to see her family members and they collect her. Staff also ensure that the young person is able to keep in touch with her family by telephone and Skype. The young person said that she is happy, that she can telephone her mum and that this is her favourite thing about living in the home.

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How well children and young people are helped and protected: good

Staff know the young person well. Staff understand and manage her risks. Risk assessments are comprehensive and regularly updated. The young person reported that she feels safe living in the home.

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How well children and young people are helped and protected: good

Staff show good insight into the young person‟s needs. She knows who her keyworker is, and she can talk to them about issues affecting her. She also stated that she is able to talk to the manager about any issues. Staff understand the home‟s policies in respect of keeping young people safe.

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How well children and young people are helped and protected: good

Staff respond appropriately and follow protocols when the young person goes missing from the home. Despite staff supervision, the young person has been missing on five occasions in a short space of time. The manager and staff are worried about her increased missing episodes. The manager has ensured that a strategy meeting with all professionals will take place, to address these episodes.

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How well children and young people are helped and protected: good

Positive behaviour is promoted and rewarded. Staff understand the triggers for behaviour and they use de-escalation techniques. There has only been one use of physical intervention. This was low level and used to ensure the safety of the young person.

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How well children and young people are helped and protected: good

Staff use creative ways of educating the young person about internet safety. The young person has an internet safety board game. This is a fun way for her to learn Inspection report children‟s home: SC456798 5 about this and will improve her ability to keep herself safe.

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The effectiveness of leaders and managers: good

The manager is suitably qualified and experienced. She has a clear vision for the home and aspirations for the young person living in the home. The manager ensures that there are good standards of individualised care.

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The effectiveness of leaders and managers: good

The manager and staff have good relationships with parents and professionals. A social worker commented, „Communication is good and I am kept updated about events.‟ Case records are accurately recorded and reflect the everyday life of the young person.

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The effectiveness of leaders and managers: good

The staff team members work well together and they feel supported in their roles. Supervision of staff takes place regularly and this is well recorded. All staff have up-to- date training records and appraisals. In addition to mandatory training, staff attend specific training events and access online training. These events relate to caring for the young people living in the home. Team meetings are held monthly, and staff have the opportunity to discuss research. The manager uses quizzes to test the knowledge of the staff following training events.

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The effectiveness of leaders and managers: good

The manager values the role of the independent visitor to the home. The manager values the challenge that the visitor brings. The manager recognises the strengths and weaknesses of the home and has identified areas for development.

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The effectiveness of leaders and managers: good

The home is achieving its aims and objectives as set out in the statement of purpose. However, the staffing list needs to be updated, and a recommendation has been made to address this shortfall. This has not had an impact on the safety or well-being of the young person in the home.

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The effectiveness of leaders and managers: good

The young person living in the home receives a high level of staff supervision. The manager needs to further consult with the social worker for this young person. This is needed to establish an appropriate legal framework for such supervision. A recommendation has been made to address this shortfall.

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The effectiveness of leaders and managers: good

The manager and staff team have identified a church in the local area for the young person to attend. This is in line with her religious beliefs. Despite this, the young person is currently choosing not to attend, as she prefers to attend the church that is local to her family. She attends this church with her family when she visits them.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care Inspection report children‟s home: SC456798 6 provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC456798 7

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Children’s home details

Registered provider: Cambian Childcare Limited

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Children’s home details

Registered provider address: Cambian Childcare Limited, 4th Floor, Waterfront Manbre Wharf, Manbre Road, Hammersmith, London, Middlesex W6 9RH

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Inspector

Jenny Brady, social care inspector Inspection report children‟s home: SC456798 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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