Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC066393 1 SC066393 Registered provider: The Cambian Group

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care for up to three young people who have social and emotional difficulties. The home is privately owned.

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Information about this children’s home

The manager is currently completing the level 5 diploma in leadership and management.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers outstanding

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: sustained effectiveness

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good

Enforcement action since last inspection: none Inspection report children’s home: SC066393 2

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Inspection date Inspection type Inspection judgement

07/03/2018 Interim Sustained effectiveness 03/05/2017 Full Good 15/02/2017 Interim Sustained effectiveness 28/11/2016 Full Requires improvement Inspection report children’s home: SC066393 3

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Overall experiences and progress of children and young people: good

Staff work hard to help young people to increase their self-confidence and self-worth. Staff are nurturing, and this means that young people feel safe and are achieving their potential.

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Overall experiences and progress of children and young people: good

Young people have positive experiences living in this home. They are offered a variety of activities that are individualised to meet their needs. One young person attends a gymnastics club and has recently taken part in a competition. This has increased her confidence and provides her with additional experiences to socialise with other young people in the community.

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Overall experiences and progress of children and young people: good

Young people are supported to attend school regularly and are making good educational progress. Staff have good working relationships with teachers to ensure that young people’s learning needs are met.

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Overall experiences and progress of children and young people: good

Most young people learn the skills they require to become more independent in readiness for adulthood. They take responsibility for tasks around the house and contribute to their care plans.

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Overall experiences and progress of children and young people: good

The manager and staff know the importance of young people being able to maintain family contact. This enables young people to sustain important relationships.

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Overall experiences and progress of children and young people: good

Young people are encouraged to express their views on all aspects of the home through weekly meetings with the staff. There are regular key-work sessions between staff and young people. Records show how young people are listened to and their views acted on.

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How well children and young people are helped and protected: good

Staff make sure that young people’s individual risk assessments provide clear information to help the staff promote the young people’s safety and welfare.

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How well children and young people are helped and protected: good

Staff help young people to develop a clear understanding of how to behave appropriately. Staff use consequences for inappropriate behaviour effectively.

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How well children and young people are helped and protected: good

Staff successfully de-escalate most incidents of challenging behaviour. Physical interventions are only used as a last resort to keep individuals safe. Debriefs with young people and staff are evident following an incident. This allows the people involved in the incident to reflect on and to learn from what has happened.

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How well children and young people are helped and protected: good

Some young people go missing from the home. When this happens, staff respond swiftly and appropriately. Staff are proactive and try to locate the missing young person. Inspection report children’s home: SC066393 4

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The effectiveness of leaders and managers: outstanding

A dedicated and motivated registered manager runs the home. She is innovative in her approach and understands the home’s strengths well and is equally receptive to new ideas and different ways of working. The manager sets very high standards for the care. All additional staff have the necessary level 3 diploma in residential childcare. Young people therefore benefit from a suitably qualified and experienced staff team.

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The effectiveness of leaders and managers: outstanding

Leadership is strong and inclusive. The manager leads by example and staff value her commitment.

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The effectiveness of leaders and managers: outstanding

Dedicated staff advocate on behalf of young people and challenge placing authorities when they consider that young people are not being listened to or are not receiving the support that they need.

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The effectiveness of leaders and managers: outstanding

The manager works hard to retain staff and to help them to feel valued. Staff receive regular supervision, and the records of these meetings are detailed. They show how staff are helped to achieve their personal best. Staff are involved in the development of the home. They work together to ensure that young people have the best possible experience of living at this home.

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The effectiveness of leaders and managers: outstanding

The registered manager ensures that staff access specialist training when required. Staffing arrangements are very effectively and sensitively managed. One-to-one staffing ensures individual support for each young person and underpins the good progress that young people make.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC066393 5

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Children’s home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Lisa Walsh, social care inspector Inspection report children’s home: SC066393 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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