Children's home run by Bryn Melyn Care Limited in Telford and Wrekin

Inspection report children’s home: SC372664 1 SC372664 Registered provider: Bryn Melyn Care Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The service is owned by a private company. The home is registered to accommodate one child. Children come to live at the home because of family or placement breakdowns. Some children have experienced abuse. The registered manager has been in post since 2008 and holds a national vocational qualification at level 4 in care and management. She also manages another registered children’s home, which is situated nearby. The registered manager’s time is shared between both homes, depending on the needs, demands and circumstances of each service.

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Information about this children’s home

Inspection dates: 14 to 15 November 2018

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 24 October 2017

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC372664 2

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Inspection date Inspection type Inspection judgement

24/10/2017 Full Outstanding 27/03/2017 Interim Sustained effectiveness 06/12/2016 Full Good 22/02/2016 Interim Improved effectiveness Inspection report children’s home: SC372664 3

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Overall experiences and progress of children and young people: outstanding

The child continues to make outstanding personal progress in all areas of his life. For example, he engaged with increasing success in his final school year due to imaginative staff support and additional tutoring. He passed the qualifications that he required to apply for a college course that he was interested in. This gave him the confidence and self-esteem to interview for and to start college. Since then, he has gone from strength to strength. He is now travelling independently to college and attending college with decreasing staff support.

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Overall experiences and progress of children and young people: outstanding

The child and his four staff members have resilient, mutually respectful relationships. He trusts and values the attributes of each member. They proactively support him to have positive experiences and to maintain excellent outcomes. They are proud of his personal progress and celebrate all milestones, successes and achievements. This is evident through memorabilia and photos displayed around the house and kept in photo albums. This includes a recent photo of him with his whole family at a surprise 16th birthday party, which the staff team supported the family to organise.

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Overall experiences and progress of children and young people: outstanding

Listening to and letting the child express himself is rooted in the staff team’s daily practice. Every opportunity is taken to ensure that time and space are provided for him to talk and to be proactive in determining and influencing the service that he receives. He is fully involved in decisions affecting his life and his home. For instance, he has planned to spend Christmas at Butlins this year with one member of the staff team.

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Overall experiences and progress of children and young people: outstanding

Recently, the child has joined a second football team. The ethos of this team centres on inclusion and this has enhanced the child’s social and team skills. His participation in tournaments is increasing his experience of travel and geography. He is particularly looking forward to a four-day trip to Belfast planned for next year.

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Overall experiences and progress of children and young people: outstanding

Staff ensure that the child participates in the day-to-day running of the home and is helped to practise and to learn skills that enable him to be more responsible for himself. They provide hands-on coaching and support to help him focus on aspirations and goals as he moves towards young adulthood.

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How well children and young people are helped and protected: outstanding

Staff successfully balance the need for safety with enabling the child to take reasonable risks as part of growing up and becoming more independent. The staff have excellent insight into the child’s growing ability to assess and to manage risk. They have systems in place that provide the child with discrete reassurances. This has been achieved through education, research and regular discussions.

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How well children and young people are helped and protected: outstanding

Staff know the child well and have excellent insight into triggers that might result in some challenging behaviour or a situation that he might not cope well with. They provide the child with exceptional support and are effective in breaking patterns of Inspection report children’s home: SC372664 4 behaviour. This is because with staff support the child has developed skills that help him to cope effectively with his anxieties.

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How well children and young people are helped and protected: outstanding

Staff continue to increase their knowledge and understanding of the child, and continually re-evaluate their practice with the support of a clinician. Their working knowledge around safeguarding, going missing from care, radicalisation and child sexual exploitation procedures is enhanced by training and research.

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How well children and young people are helped and protected: outstanding

There have been no physical interventions, consequences, complaints, safeguarding concerns or incidents of going missing from home for a significant period. This is testament to the exceptional progress that the child continues to make and the support that he receives.

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The effectiveness of leaders and managers: outstanding

The registered manager leads by example and is supported by a competent deputy. They have a very effective management approach that consistently promotes high expectations from the two experienced and professional care practitioners.

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The effectiveness of leaders and managers: outstanding

The registered manager and staff have all worked at this home for a considerable length of time and provide a nurturing, consistent culture and ethos. Communication between staff is excellent and results in seamless, effective childcare practice. The registered manager and staff are committed and dedicated to the child and determined to ensure that he receives an excellent quality of care.

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The effectiveness of leaders and managers: outstanding

The registered manager embraces the Playfulness, Acceptance, Curiosity, Empathy (PACE) model of parenting adopted by the organisation. She proactively uses training, supervisions, appraisals and team meetings to support and ensure that this model is at the forefront of staff practice. By using reflective practice, research and clinical input the registered manager and staff continually challenge their own practice and introduce new strategies to ensure that the child continues to make outstanding progress.

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The effectiveness of leaders and managers: outstanding

The whole staff team continues to develop the service. Staff continually monitor the child’s progress and the overall impact that the quality of care has on his experiences. They invite and welcome feedback from internal and external quality assurance processes. Staff confidently liaise with partner agencies and professionals. This excellent partnership work ensures that the care and support that the child receives continue to be specific to his individual needs.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their Inspection report children’s home: SC372664 5 families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC372664 6

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Children’s home details

Registered provider: Bryn Melyn Care Limited

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Children’s home details

Registered provider address: Edward James House, Hadley, Telford TF1 6QJ

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Inspector

Dawn Bennett: social care inspector Inspection report children’s home: SC372664 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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