Children's Home run by Anderida Adolescent Care Ltd in East Sussex

Inspection report children’s home: SC028526 1 SC028526 Registered provider: Anderida Adolescent Care

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home is registered to accommodate two children and young people with social, emotional and/or mental health needs. Children and young people may attend the organisation’s school. Therapeutic counselling is also provided. The manager has only been registered with Ofsted since 1 October 2018. The responsible individual was line managing the home while a registered manager was recruited from within the organisation.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 10 January 2018

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC028526 2

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Inspection date Inspection type Inspection judgement

10/01/2018 Full Good 16/03/2017 Interim Sustained effectiveness 06/10/2016 Full Outstanding 29/03/2016 Interim Improved effectiveness 06/01/2016 Full Good 25/03/2015 Interim Sustained effectiveness Inspection report children’s home: SC028526 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

12: The protection of children standard In order to meet the protection of children standard, the registered person must ensure that staff assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(2)(a)(i)) 21/12/2018

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Requirement Due date

13: The leadership and management standard The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to fulfil their potential; and promotes their welfare. In particular, the standard in paragraph (1) requires the registered person to lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home’s statement of purpose; ensure that staff have the experience, qualifications and skills to meet the needs of each child. (Regulation 13(1)(a)(b)(2)(a)(c)) 21/12/2018

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Requirement Due date

40: Notification of a serious event The registered person must notify HMCI and each other relevant person without delay if there is an allegation of abuse against the home or a person working there. (Regulation 40(4)(c)) 21/12/2018

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Requirement Due date

45: Review of quality of care The registered person must complete a review of the quality of care provided for children ("a quality of care review") at least once every 6 months. In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating the quality of care provided for children; the feedback and opinions of children about the children’s home, its facilities and the quality of care they receive in it; and any actions that the registered person considers necessary in order to improve or maintain the quality of care 21/12/2018 Inspection report children’s home: SC028526 4 provided for children. After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review ("the quality of care

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Requirement Due date

review report"). The registered person must supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45(1)(2)(a)(b)(c)(3)(4)(a))

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Recommendations

 Homes have a key role in organising and ensuring each child’s attendance at the necessary primary and secondary health services. Most health services that a child needs to access will be provided by other organisations. If these services are not accessible, or are withdrawn, staff should inform and engage with those who also hold a responsibility for the child’s health to ensure their health needs are met under regulation 5. (‘Guide to the children’s homes regulations including the quality standards’, page 34, paragraph 7.11)

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Overall experiences and progress of children and young people: good

Children live in a home that reflects their individual preferences. This is evident in the shared living space, where children’s photographs are on the wall and their creativity is on display. This is important for the children’s identity and sense of belonging. The physical environment of the home has been improved, including the recently refitted bathrooms and new kitchen flooring. Children utilise the well-maintained garden, which is home to the pet rabbit. Children are supported by staff to develop life skills in the home which are appropriate to their respective ages. Learning is promoted well by staff, which is important due to the gaps in education some children have experienced before coming to live here. This has been successful, for example one child has recently undertaken exams. Another child had been able to access mainstream education and initially engaged well in this. There has been effective

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Overall experiences and progress of children and young people: good

work between staff and the educational provision linked to the home. Children’s progress in education has been strengthened by the strong advocacy of the management team, which has been consistent throughout. Staff have developed positive and trusting relationships with both children, including one child who has only recently moved to the home. The home’s Non-Violent Resistance (NVR) model has helped in developing these relationships. The NVR approach has impacted positively on the children’s behaviour and the need for physical intervention is minimal. The involvement of the child’s family in the NVR approach has varied and is Inspection report children’s home: SC028526 5 dependent on their engagement. This is a focus for current work with children and is an expectation for new referrals to the home. Children receive in-house therapy which is supported by child and adolescent mental health services. Access to this support was, on

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Overall experiences and progress of children and young people: good

one occasion, not sufficiently timely. Children are supported well by staff to maintain relationships with their families. This has included staff travelling some distance to support visits to families that live out of the area. A particular strength of the home is how well staff support children’s families to visit the home. Contact between children and family is well supported, as shown through the feedback from a family member visiting at the time of the inspection. Staff support children to engage in a range of activities outside of the home which helps children to develop interests. Staff have also supported children to experience trips away, for example camping.

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How well children and young people are helped and protected: good

Staff have a good understanding of safeguarding through the training that they receive. There have been a number of safeguarding issues for children in the home. These have mostly occurred because children have been missing from the home. Staff are persistent in their efforts to locate children if they are missing and work well with the police. The child’s placing authority is informed and relevant procedures appropriately followed. There are effective support plans in place with strategies to reduce risk. However, the assessment of risks has not always been reviewed following children’s return, which means that any potential learning may not then inform future practice. The organisation has consistently followed safer recruitment practice in the recruitment of new staff and all pre-employment checks are completed. Supervision and support is provided to staff regularly. There is a clear focus on children’s needs. However,

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How well children and young people are helped and protected: good

individual staff supervision would benefit from consistency of recording of the reflective discussions between supervisors and staff, about their practice. Through good group supervision, the staff team was recently able to reflect on the unplanned ending of a placement and how best to acknowledge the child’s time in the home. This placement was appropriately ended due to the high risks, to both the child and other young people, identified following a period when he was missing from the home. Children are supported by staff to make complaints, including those relating to staff practice. These complaints are thoroughly investigated by the management team, which liaises appropriately with the designated officer. Children are helped to understand that any concerns by the staff team will be fully addressed. This is important because, although there have been no practice issues identified following complaints, children

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How well children and young people are helped and protected: good

know that they are listened to and this contributes to their wider safeguarding. When there have been allegations against staff, these have not always been notified to Ofsted, although this practice has now changed. Inspection report children’s home: SC028526 6

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The effectiveness of leaders and managers: good

The newly appointed registered manager has a clear vision for the home and the staff team. The commitment of both the staff and management teams is evident in their work with children. The responsible individual continues to visit the home having handed over responsibility to the registered manager. The registered manager brings a good level of experience to the role, having previously managed another home within the organisation. He provides support and guidance to the staff team and will be important as the team develops under his leadership. There is currently no deputy manager in post, and the need to fill this role is identified within the development plan for the home. The registered manager seeks to continue with improving the environment and was in the process of addressing recent issues and has follow-up work planned. There has been a review of health & safety and this has resulted in all children participating in regular

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The effectiveness of leaders and managers: good

fire evacuations of the home, which was a requirement at the last inspection. The home’s monitoring system has been improved in response to concerns regarding a child going missing but remains appropriately discreet. There have been appropriate measures put in place to address issues that have arisen from complaints to the home from neighbours. The home is supported by the monthly monitoring visits undertaken by the independent visitor. Monitoring of the quality of care provided has been undertaken, which includes evaluation of the outcomes for children. However, this has not been fully explored in terms of understanding children’s views within this evaluation. The monitoring report has not been shared with Ofsted within the expected timeframe. The registered manager is currently reviewing the monitoring systems for the home. Staff report feeling well supported by the registered manager and responsible individual.

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The effectiveness of leaders and managers: good

The registered manager works a good range of hours across the whole week which enables him to gain a good oversight of the home. There is a good training programme in place for staff. However, the refresher training for staff does not reflect that within the home’s statement of purpose. Staff would benefit from continual updated training due to the needs of the children and the identified risks for each child. However, staff do receive sufficient training to meet the needs of the children in their care.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out Inspection report children’s home: SC028526 7 under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC028526 8

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Children’s home details

Registered provider: Anderida Adolescent Care

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Children’s home details

Registered provider address: 6a Neville Road, Eastbourne, East Sussex BN22 8HR

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Inspector

Maria Lonergan, social care inspector Inspection report children’s home: SC028526 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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