Children's Home run by Cambian Childcare Limited in Norfolk

Interim inspection report children's home: SC459168 1 SC459168 Registered provider: The Cambian Group Interim inspection Inspected under the social care common inspection framework

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Information about this children's home

Although registered for four children, the home provides short- and medium-term care for three children up to the age of 18 who have experienced serious behavioural, emotional and social difficulties. The home, which is owned by a private organisation, also offers education.

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Information about this children's home

The manager has been registered with Ofsted since May 2018

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Judgement at last inspection: requires improvement to be good

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has declined in effectiveness.

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and young people since the most recent full inspection

This inspection has found that some shortfalls identified at the full inspection have not been fully addressed. In addition, further significant shortfalls have been identified.

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and young people since the most recent full inspection

Six of the seven staff appointed during the last year do not have prior experience of working in residential childcare. Consequently, there are frequent occasions when inexperienced probationary staff, supported only by agency workers or other inexperienced probationary staff, are running shifts. This does not ensure proper oversight of care practice. Interim inspection report children's home: SC459168 2 Since the last inspection, there have been occasions when the staff have failed to manage difficult situations effectively. A child said, „The staff don‟t act quickly enough.‟ Although senior managers recognise that this is an issue and are taking steps to address it, this shortfall has contributed to negative behaviours escalating and one child being arrested.

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and young people since the most recent full inspection

The staff do not receive a timely debriefing following the use of physical intervention. This lack of debriefing limits opportunities for reflection and learning and fails to support staff.

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and young people since the most recent full inspection

The manager undertakes impact risk assessments. However, these assessments do not consider the effect that children already living at the home may have on the child who may come to live at the home. In addition, the assessment does not consider the impact on a child of moving into the home without an education placement in place. As a result, the potential effects of children‟s placements are not fully assessed.

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and young people since the most recent full inspection

Some important risk assessments have not been updated following significant incidents. This is a repeated shortfall which does not promote reflection or learning and does not provide staff with clear guidance.

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and young people since the most recent full inspection

The location risk assessment has improved but it does not consider the availability of local mental health services. The home is on an unlit road, where the speed limit is 60 miles per hour. Therefore, staff reported that they should take a grab bag if a child goes missing. However, a new member of staff struggled to locate this. Any delay in locating this bag could compromise the safety of the child.

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and young people since the most recent full inspection

The staff now receive regular supervisions. However, the manager has had no appraisal despite managing the home since 3 October 2017. As a result, while other forms of support have been provided, including supervisions and quality assurance visits, the manager has not benefited from an annual appraisal of his performance.

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and young people since the most recent full inspection

A new cleaning schedule has been introduced. As a result, the building was clean and tidy. At the time of the inspection, there was significant damage to the building. However, this was recent and in the process of being repaired.

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and young people since the most recent full inspection

Since the last inspection, there have been three allegations about the conduct of staff. The manager has taken appropriate action and referred these incidents to the relevant agencies, including Ofsted.

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and young people since the most recent full inspection

One child has moved on since the last inspection. The staff supported the child‟s move. The staff visited the new placement with the child in advance of the move and arranged a leaving party. This helped to provide a positive transition for the child.

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and young people since the most recent full inspection

Senior managers now undertake regular monitoring of the service. This monitoring has the potential to contribute to the improvements necessary at the home. Interim inspection report children's home: SC459168 3 Interim inspection report children's home: SC459168 4

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Inspection date Inspection type Inspection judgement

15/08/2018 Full Requires improvement to be good 09/10/2017 Full Good 20/12/2016 Interim Declined in effectiveness 17/05/2016 Full Good

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. The registered person(s) must comply within the given timescales.

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on—

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Requirement Due date

an understanding about acceptable behaviour; and

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Requirement Due date

positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure— that staff—

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Requirement Due date

de-escalate confrontations with or between children, or potentially violent behaviour by children. (Regulation 11 (1)(a)(b)(c)(2)(a)(xi)) 20/12/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure ─ 20/12/2018 Interim inspection report children's home: SC459168 5 that staff ─

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12 (1)(2)(a)(i))

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Requirement Due date

In particular, ensure that risk assessments are updated, the content is shared with the staff and risk-reduction measures are acted on. The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the home‟s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12 (1)(2)(b))

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Requirement Due date

In particular, ensure that impact assessments consider the impact of existing residents and the availability of education placements on new children. 07/12/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure—

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Requirement Due date

that the premises used for the purposes of the home are located so that children are safeguarded effectively. (Regulation 12 (1) (2)(c))

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Requirement Due date

In particular, ensure that staff comply with expectations regarding the closure of the gate, that staff are aware of the location of the grab bag and that the location risk assessment considers the availability of mental health services in the locality. 20/12/2018

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that—

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to— 20/12/2018 Interim inspection report children's home: SC459168 6 ensure that staff have the experience, qualifications and skills to meet the needs of each child; and

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Requirement Due date

ensure that the home‟s workforce provides continuity of care to each child. (Regulation 13 (1)(a)(b)(2)(c)(e)) The registered person must ensure that all employees ─

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Requirement Due date

have their performance and fitness to perform their roles appraised at least once every year. (Regulation 33 (4)(b)) 31/12/2018

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Requirement Due date

within 48 hours of the use of a measure of control, discipline or restraint in relation to a child in the home, the registered person, or a person who is authorised by the registered person to do so (“the authorised person”)—

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Requirement Due date

has spoken to the user about any measure of control, discipline or restraint. (Regulation 35 (3)(b)) 07/12/2018

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children's home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the 'Social care common inspection framework', this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children's Homes (England) Regulations 2015 and the 'Guide to the children's homes regulations including the quality standards'. Interim inspection report children's home: SC459168 7

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Children's home details

Registered provider address: Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Ashley Hinson: social care inspector Interim inspection report children's home: SC459168 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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