Children's Home run by Kattz (AH) Ltd in Enfield

Inspection report children's home: SC473460 1 SC473460 Registered provider: Kattz Ltd

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home provides care for up to four children and young people aged from eight to 17 years old. The home cares for children and young people who have experienced trauma and may display a variety of difficulties as set out in the home’s statement of purpose.

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Information about this children’s home

Inspection dates: 29 to 30 November 2018

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: sustained effectiveness

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good

Enforcement action since last inspection: none Inspection report children's home: SC473460 2

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Inspection date Inspection type Inspection judgement

09/01/2018 Interim Sustained effectiveness 11/07/2017 Full Good 03/06/2016 Full Requires improvement 05/04/2016 Full Inadequate Inspection report children's home: SC473460 3

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Overall experiences and progress of children and young people: good

The staff at this home provide care which is tailored to meet the individual needs of the children living there. The staff and managers expect children to participate in a culture of learning and to be involved in some form of educational provision. This encourages children to engage and interact with professionals, staff and one another while they are living at the home. Staff work sensitively in both a systemic and therapeutic way with children who often have complex needs. This parenting approach is successful in helping children to feel valued, loved and cared for. Staff form good relationships with parents and encourage them to be involved in their children’s care where this is appropriate. Children make good and, in some cases, exceptional progress from their starting points. Examples of this are: children engaging with education, building trusting relationships, improving emotional health, and learning an ability to regulate behaviour and emotions.

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Overall experiences and progress of children and young people: good

One young person who had not previously attended education for 18 months said, ‘I love my tutor, she makes things easy to understand and fun to learn.’ Children’s views are considered regularly through weekly ‘family meetings’ which consider menus, shopping choices and any activities children wish to take part in. When children arrive, they receive a booklet about the home which tells them how to complain or contact advocacy services. Children can write in a separate ‘wishes and feelings’ book to convey their thoughts at any time and these views are used to inform and improve practice. Children are provided with structure and routines in their daily lives. There is an expectation that they will engage in an education or learning-based activity. Children told the inspector that they felt cared for by staff members who know them well and who they like. Children get involved in a range of activities, such as going shopping with staff,

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Overall experiences and progress of children and young people: good

going sightseeing in central London, bowling, having friends over or watching a film with other residents and staff. Children are helped to learn skills to encourage them to look after themselves in the future, such as cooking, shopping and cleaning their own rooms. The staff team thinks carefully about transitions and is supporting one child to move, thinking about his needs and the pace of the move to ensure that the new placement is successful. This transition plan includes regular communication with parents and professionals and planned visits between the two placements. When children live far away from their home area, the staff team advocates with involved professionals to ensure that children stay in touch with their families. The staff team facilitates contact to ensure that children stay in touch with those who are important to them. On occasions, this has included travelling with children to other

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Overall experiences and progress of children and young people: good

areas, supervising contact and/or inviting and welcoming parents to visit their children at the home. Inspection report children's home: SC473460 4

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How well children and young people are helped and protected: good

Potential risks to children are identified and assessed prior to any agreed admission to the home. Risk assessments help determine what impact admitting a child will have on other children living at the home. This process of assessment continues throughout children’s time at the home. This home’s response to children who go missing from care is clear and effective. A risk assessment tool encourages staff to record all their actions in response to a child’s missing episode in one place. This includes what happened when the child returned to the home and whether they were offered a return home interview with an independent person. Staff manage children’s behaviours well. They use approaches informed by the home’s therapeutic lead professional who offers guidance, advice and strategies. These include positive reinforcement, use of reparation and key-work sessions to discuss situations once children are calm. Staff have received training in managing challenging behaviour

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How well children and young people are helped and protected: good

and physical interventions. This provides a consistent approach which helps children feel safe. The provider has a recently updated safeguarding policy which gives staff clear guidance on how to manage safeguarding issues. They have had recent training in child protection, the risk of radicalisation, the risk of child sexual exploitation, bullying, self- harm and the risk of suicide. The provider controls its own information technology server and can monitor the websites children are using and can address any concerns with children before they place themselves at risk.

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The effectiveness of leaders and managers: good

Leaders and managers have high expectations for the children they care for and encourage them to succeed at every level. The home provides good individual care for children. Prior to a placement starting, the home negotiates that children will either be in a school placement or that home tuition will be provided. This approach has created a culture of learning and the expectation that children’s education planning will not drift. Leaders and managers are fully involved in the day-to-day care of children and know them well. They are strong advocates for children and ensure that they speak up on their behalf when they feel the placing authority is not fulfilling its role. Staff feel supported by leaders and managers. They feel leaders and managers are approachable and available when they need them and describe a culture of support within their staff team. Staff receive regular supervision, good-quality relevant training

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The effectiveness of leaders and managers: good

and an induction and personal development plan tailored to their learning needs. Leaders and managers strive to improve the practice at the home. There is a good process of internal audit, with managers regularly reviewing systems. An external independent visitor undertakes monthly visits and supports practice improvement. Leaders and managers understand the areas for development and have a plan to improve the offer of services available to children living at the home. Inspection report children's home: SC473460 5 The home has good working relationships with a range of local educational resources and uses networks well to meet the needs of the children in its care. Professionals contacted as part of this inspection gave very positive feedback. One team manager said, ‘The placement has been absolutely excellent, they have been really good at advocating on this child’s behalf.’ Other professionals felt the team was ‘open and

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The effectiveness of leaders and managers: good

reflective’, ‘strength focused’, ‘insightful’ and ‘positive’. The home has a clear statement of purpose and function, which has been recently updated. The staff team is diverse, which supports the needs of the children placed in terms of access to a mix of gender, ethnic and cultural backgrounds.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children's home: SC473460 6

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Children’s home details

Registered provider address: 51 Station Road, Letchworth Garden City, Hertfordshire SG6 3BQ

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Children’s home details

Responsible individual: Kofoworola Ibitoye

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Inspector

Christine Kennet, social care inspector Inspection report children's home: SC473460 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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