Children's home run by Newrays Care Services Limited

Inspection report for children’s home – monitoring visit: 1240269 1

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Newrays Care Services Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private organisation. It specialises in providing planned and managed therapeutic interventions for children who have suffered early life trauma as the victims of serious abuse and/or profound neglect.

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This monitoring visit

At the interim inspection in August 2018, the home was judged to have declined in effectiveness. Regulatory concerns from the interim inspection included:

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This monitoring visit

 There had been no registered manager in the home since December 2017.  Poor matching of young people’s placements had led to young people’s placements quickly breaking down.  Staff did not have the necessary skills and knowledge to keep young people safe.  There was inadequate risk assessment surrounding the storage of young people’s medication.  One member of staff’s poor practice had gone unchallenged. Furthermore, there was no referral to any external agency.  Staff had not ensured that return to home interviews had taken place when a young person had gone missing.  Managers had not ensured that repair work to fire doors was completed without delay.  The manager’s overview of care practice had failed to secure the views of stakeholders.  The staff rota did not clearly show which staff members were on duty. Inspection report for children’s home – monitoring visit: 1240269 2 Although this monitoring visit has found that progress has been made towards

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This monitoring visit

addressing the previous concerns, there have been no young people living in the home since 20 September 2018. This means that the many plans to make improvements have not yet been fully embedded. As a result, regulatory shortfalls from the interim inspection in August 2018 are repeated and will be reviewed at a further inspection visit.

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This monitoring visit

The compliance notice issued at the last inspection regarding staff training has been met. Staff have undergone a variety of training courses in subject areas that included safeguarding, fire safety, missing from care and understanding the risks surrounding child sexual exploitation. This now means that staff have the necessary knowledge and skills that they require to help them to keep young people safe.

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This monitoring visit

Managers are currently taking action on the most recent fire report. This details the work that is required to make the home a safe place to live in. The provider has offered reassurance to Ofsted that no young people will be admitted to the home until this work has been undertaken. Ofsted will continue to monitor the progress of this work.

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This monitoring visit

A new manager has been appointed and is in the process of submitting her application to Ofsted. The new manager is now obtaining the views of stakeholders to help her to evaluate the service.

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Recent inspection history

Inspection date Inspection type Inspection judgement 31/08/2018 Interim Declined in effectiveness 10/04/2018 Full Requires improvement to be good 28/11/2017 Interim Sustained effectiveness 20/04/2017 Full Requires improvement to be good Inspection report for children’s home – monitoring visit: 1240269 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff, seek to secure the input and services required to meet each child’s needs; if the registered person considers, or staff consider, a placing authority’s or a relevant person’s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child’s needs are met in accordance with the child’s relevant plans. (Regulation 5(b)(c)) 20/12/2018

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Requirement Due date

The positive relationships standard is that children are helped to develop, and to benefit from, relationships based on mutual respect and trust; an understanding about acceptable behaviour; and positive responses to other children and adults.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure ─

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Requirement Due date

help each child to understand, in a way that is appropriate according to the child’s age and understanding, personal, sexual and social relationships, and how those relationships can be supportive or harmful;

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Requirement Due date

strive to gain each child’s respect and trust. (Regulation 11(1)(a)(b)(c)(2)(a)(vi)(viii)) 20/12/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that staff ─

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child’s relevant plans, 20/12/2018 Inspection report for children’s home – monitoring visit: 1240269 4 and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(2)(a)(i))

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that the premises used for the purposes of the home are designed, furnished and maintained so as to protect each child from avoidable hazards to the child’s health. (Regulation 12(1)(2)(d)) 20/12/2018

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Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to fulfil their potential and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure that the home’s workforce provides continuity of care to each child. (Regulation 13(1)(a)(b)(c)(2)(e)) 20/12/2018

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children’s home. In particular the registered person must ensure that—

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Requirement Due date

a record is kept of the administration of medicine to each child. (Regulation 23(1)(2)(c)) 20/12/2018

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Requirement Due date

The registered person must prepare and implement a policy which is intended to safeguard children accommodated in the children’s home from abuse or neglect; and sets out the procedure to be followed in the event of an allegation of abuse or neglect.

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Requirement Due date

The procedure to be followed in the event of an allegation of abuse or neglect must, in particular ─

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Requirement Due date

provide for liaison and co-operation with any local authority which are, or may be, making a child protection enquiry in relation to a child accommodated in the home;

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Requirement Due date

provide for the prompt referral of an allegation about current or ongoing abuse or neglect in relation to a child to the placing authority and, if different, the local authority in 20/12/2018 Inspection report for children’s home – monitoring visit: 1240269 5 whose area the home is located;

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Requirement Due date

provide for records to be kept of an allegation of abuse or neglect, and the action taken in response;

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Requirement Due date

describe the measures which may be necessary to protect children following an allegation of abuse or neglect;

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Requirement Due date

and describe how and to whom staff are to report, without delay, any concern about abuse or neglect of a child. (Regulation 34(1)(a)(b)(2)(a)(b)(d)(e)(f))

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children’s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children’s home – monitoring visit: 1240269 6

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Children’s home details

Registered provider: Newrays Care Services Ltd

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Children’s home details

Registered provider address: Sinckot House, 211 Station House, Harrow HA1 2TP

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Inspector

Louise Battersby, social care inspector Inspection report for children’s home – monitoring visit: 1240269 7 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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