Children's Home run by Cambian Childcare Limited in Warrington

Inspection report children’s home: SC456800 1 SC456800 Registered provider: The Cambian Group

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

This home is registered to provide care and accommodation for up to two young people who have emotional and/or behavioural difficulties. It is part of a large private organisation.

p.1

Information about this children’s home

The manager was registered for this home on 29 April 2018.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Date of last inspection: 27 September 2017

p.1

good

Overall judgement at last inspection: good

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: SC456800 2

p.1

Inspection date Inspection type Inspection judgement

27/09/2017 Full Good 29/03/2017 Interim Sustained effectiveness 07/12/2016 Full Good 08/02/2016 Interim Sustained effectiveness Inspection report children’s home: SC456800 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

p.3

Requirement Due date

33: Employment of staff The registered person must ensure that all employees receive practice-related supervision by a person with appropriate experience. (Regulation 33 (3)(b)) In particular, ensure that the manager receives supervision in accordance with the organisation’s policy. 14/12/2018

p.3

Recommendations

 The registered person should only accept placements for children where they are satisfied that the home can respond effectively to the child’s assessed needs as recorded in the child’s relevant plans and where they have fully considered the impact that the placement will have on the existing group of children. (‘Guide to the children’s home regulations including the quality standards, page 56, paragraph 11.4) In particular, the registered person should consult with social workers and existing young people at the home and include the detail in the impact assessments.

p.3

Overall experiences and progress of children and young people: good

Young people benefit from individualised care and support. They have good relationships with the staff and feel able to discuss any issues or concerns they may have.

p.3

Overall experiences and progress of children and young people: good

Overall, matching and placement of young people is good. However, greater information in relation to consultation with young people who are currently living at the home would make this stronger.

p.3

Overall experiences and progress of children and young people: good

All young people are supported with their healthcare. Where additional resources are required to help with this, staff make sure this is requested in a timely manner. This means that all aspects of a young person’s health are considered, including physical, mental and emotional health. Inspection report children’s home: SC456800 4 Young people at the home have made progress in their educational attainment and outcomes. Staff understand the potential barriers to learning, supporting education by liaising with the placing authority and educational staff to ensure that the correct educational resources are in place. Examples of this include arranging a tutor throughout the school holidays to help a young person have the confidence and skills to attend school, having had a significant period out of school prior to moving to the home.

p.3

Overall experiences and progress of children and young people: good

Young people have access to a range of activities, both within the home and in the local community. The staff recognise that, as young people get older, they wish to spend time with friends. To support this, staff act as ‘good parents’ and ensure that the friendships young people establish are positive and safe. Where agreements are in place for young people to spend overnight visits with their friends, staff ensure that the arrangements are agreed and safe.

p.4

Overall experiences and progress of children and young people: good

Young people have detailed transition plans in place. Staff work with the young people to help them gain independence skills in preparation for their future. This includes learning to cook and budget. These skills help to prepare young people for living independently.

p.4

Overall experiences and progress of children and young people: good

The staff and manager recognise that the home is the young people’s home. They encourage and support the young people to express their wishes and feelings to have a voice within the home. The manager explains when requests cannot be implemented and provides clear reasons behind the decision. In addition, all young people have access to independent advocates to provide further support and guidance.

p.4

How well children and young people are helped and protected: good

Young people are safe living in the home . Staff understand their roles and responsibilities in keeping young people safe. Appropriate action has been taken to report allegations made by young people. This has prevented any unnecessary delays.

p.4

How well children and young people are helped and protected: good

Staff help young people to understand risk and how to stay safe. They understand the need for young people to become independent and to take appropriate risks. Staff help young people to manage their behaviours. Staff identify triggers to behaviour and work with young people to help them understand their reactions to different scenarios and how staff can support them to manage their behaviours calmly. This has had a positive effect for young people. An example of this is when staff contacted a placing authority social worker about the young person’s contact plan and the timing of the telephone calls to family members, which was causing distress. This supported the young person and reduced their anxiety levels.

p.4

How well children and young people are helped and protected: good

Risk assessments in the home are detailed and contain all known risks and the strategies for staff to follow to minimise risk. Staff also ensure that incident reports are accurate and detailed, and the manager has a good oversight of all recording in the home. There is a clear system of recording one-to-one sessions with the young people following any incidents relating to going missing from the home, self-harm or any behaviour issues. A young person who was going missing from home in her previous placement has only had Inspection report children’s home: SC456800 5 one missing from home episode in this home. This is good progress and staff ensured that all the required actions and follow-up work were carried out.

p.4

How well children and young people are helped and protected: good

There is evidence of positive consequences and appropriate use of praise for the young people in placement. Negative consequences are rarely used and, if required, are appropriate and proportionate. Staff spend time talking to young about any consequences imposed. This helps young people to learn what is acceptable and unacceptable behaviour. The manager of the home has a good monitoring system in place and a system for scrutinising the records.

p.5

How well children and young people are helped and protected: good

Staff support young people to live together. Staff are currently supporting one young person to make the transition to independent living. Staff have carefully considered the needs of the young person and developed a clear transition plan. This will enable the young person to move on in a positive way.

p.5

How well children and young people are helped and protected: good

Staff ensure that they provide a warm, welcoming environment for young people to live in. The home has recently had a new kitchen fitted.

p.5

The effectiveness of leaders and managers: good

The registered manager is suitably experienced and qualified to fulfil her role. She understands the ethos of the home and promotes positive outcomes for young people. There have recently been some changes to the staff team, and the manager devised appropriate plans for each young person to ensure that the staff were consistent in their approach. The manager has high aspirations for young people, and this is reflected in the care and practice provided by the staff team.

p.5

The effectiveness of leaders and managers: good

Staff said the manager is supportive and demonstrates good leadership skills. This helps staff to understand their roles. All mandatory training is up to date, and additional training is accessed to enhance the skills and knowledge of the staff team. Staff receive monthly supervision, which helps them to reflect on their practice and enhance their skills. However, the manager has not had supervision herself in line with the organisation’s agreed timescales and has raised this with her manager.

p.5

The effectiveness of leaders and managers: good

The home’s statement of purpose sets out the overall aims and objectives. This document is reviewed and updated to ensure that it reflects the ethos of the home. All young people receive a copy of the children’s guide, which provides them with information they need to know about the home.

p.5

The effectiveness of leaders and managers: good

The manager has a good understanding of the service through her own detailed monitoring as well as feedback from the independent monthly visits to the home. Where shortfalls are identified, swift action is taken to address them. This means that children are supported in accordance with their individual plans.

p.5

The effectiveness of leaders and managers: good

Young people and staff have positive relationships, and this was reflected in the practice observed by the inspectors. Young people are aware of how to complain and the manager acts upon any complaints raised, ensuring that they are investigated and Inspection report children’s home: SC456800 6 responded to appropriately.

p.5

The effectiveness of leaders and managers: good

External agencies said that the manager and staff provide effective communication. They act as advocates for the young people and this helps promote effective multi-agency partnerships.

p.6

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.6

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC456800 7

p.6

Children’s home details

Registered provider address: Cambian, Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

p.7

Inspector’s

Sarah Oldham, social care inspector Jenny Brady, social care inspector Inspection report children’s home: SC456800 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.7

Inspector’s

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.8

Inspector’s

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.8

Inspector’s

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.8