Children's home run by Shyne Together Limited in Rushcliffe

Inspection report children‟s home: SC441865 1 SC441865 Registered provider: Shyne Together Limited Interim inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is described by the provider as a therapeutic home. The home is registered to care for up to three children and young people.

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Information about this children’s home

Judgement at last inspection: requires improvement to be good

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Information about this children’s home

Enforcement action since last inspection: none

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and young people since the most recent full inspection

This home was judged requires improvement to be good at the last full inspection. At the interim inspection, Ofsted judges that it has declined in effectiveness.

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and young people since the most recent full inspection

Since the last inspection, insufficient progress has been made in addressing the shortfalls in leadership and management and in safeguarding. Managers and staff are not safeguarding children effectively. This is because they do not understand their roles and responsibilities in relation to protecting children.

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and young people since the most recent full inspection

This inspection found that six of the seven requirements set at the full inspection in July 2018 have not been met. In addition to this, due to shortfalls identified at this inspection, a further seven requirements have been set.

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and young people since the most recent full inspection

Children‟s engagement in education and activities remains poor. Arrangements to promote education and social and recreational activities are not effective. This does not support children‟s progression or improve outcomes.

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and young people since the most recent full inspection

Incidents of children being missing from the home have increased. Children can be Inspection report children‟s home: SC441865 2 missing for several days. On one occasion, a child was taken to a hospital following the use of drugs and alcohol. A safeguarding notification for 2 August 2018 shows that a child was missing overnight. The child said that the staff in the home could not keep her safe. She described having suicidal thoughts and she returned to the home under the influence of cannabis. Since this time, this child has continued to go missing. Staff do not have effective strategies to prevent children from going missing. The provider has failed to ensure that they escalate concerns with the placing authority about arrangements for independent return interviews.

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and young people since the most recent full inspection

Since the last inspection, the responsible individual has admitted a child to the home whose needs are outside the range of needs defined in the statement of purpose. The placement was poorly planned. It failed to take account of the needs of a child who has a sensory disability. Shortfalls in managing this child‟s care include the following:

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and young people since the most recent full inspection

 Staff do not have sign language skills. This means that sometimes the child cannot be understood by staff and staff cannot understand her. This limits her ability to participate in the decisions made about her day-to-day care.  Planning failed to take account of behaviour management issues. Risk assessments highlight that the child can display challenging behaviours when she cannot have her wishes and feelings interpreted.  The recruitment of temporary sign language interpreters was unsafe. The responsible individual failed to ensure that suitable recruitment checks had been carried out.  Appropriate fire safety arrangements were not in place prior to this child staying at the home.  The physical intervention used on this child was unsafe. The intervention was not in line with recognised techniques. The staff member did not have appropriate physical intervention training.  Pre-placement planning failed to analyse the risks and the compatibility with

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and young people since the most recent full inspection

Staffing arrangements do not provide continuity of care for children. The high turnover of staff, with a reliance on agency and bank staff, fails to provide consistency of care.

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and young people since the most recent full inspection

Staff do not have regular supervision. Some staff have not received supervision for several months. This means that new and existing staff are not monitored or supported in their professional practice. This does not ensure that care practice is competent or safe.

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and young people since the most recent full inspection

Staff do not have mandatory training, including safeguarding and physical intervention training. This means that staff do not have the relevant skills and knowledge to meet the needs of children. Consequently, the safety and welfare of children are compromised.

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and young people since the most recent full inspection

A requirement from the last inspection called for the responsible individual to undertake training relating to her leadership role. This was due to the continuing poor leadership of Inspection report children‟s home: SC441865 3 the home. The responsible individual has not undertaken any training.

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and young people since the most recent full inspection

The leadership of this home is not consistent with the approach or outcomes described in the statement of purpose. The quality of care in the home does not improve the outcomes for children. The responsible individual does not understand how to develop the quality of care to support the improved progress and experiences of children.

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and young people since the most recent full inspection

Internal monitoring is poor. It shows a lack of understanding of the purpose of such monitoring. Importantly, it fails to recognise weakness or drive improvement.

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and young people since the most recent full inspection

The provider has not provided an up-to-date statement of purpose to Ofsted. This limits the regulator‟s understanding of the operation and changes in the home.

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Inspection date Inspection type Inspection judgement

03/07/2018 Full Requires improvement to be good 07/02/2018 Interim Declined in effectiveness 03/07/2017 Full Requires improvement to be good 18/10/2016 Full Good Inspection report children‟s home: SC441865 4

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

In meeting the quality standards, the registered person must, and must ensure that staff–

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Requirement Due date

seek to involve each child‟s placing authority effectively in the child‟s care, in accordance with the child‟s relevant plans;

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Requirement Due date

seek to secure the input and services required to meet each child‟s needs;

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Requirement Due date

if the registered person considers, or staff consider, a placing authority‟s or a relevant person‟s performance or response to be inadequate in relation to their role, challenge the placing authority or the relevant person to seek to ensure that each child‟s needs are met in accordance with the child‟s relevant plans. (Regulation 5(a)(b)(c)(d))

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Requirement Due date

This is with particular reference to escalating concerns to the local authority when a child who has been missing from the home is not receiving independent return interviews upon their return. 12/11/2018

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Requirement Due date

The education standard is that children make measurable progress towards achieving their educational potential and are helped to do so.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

help each child who is above compulsory school age to participate in further education, training or employment and to prepare for future care, education or employment;

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Requirement Due date

help each child to attend education or training in accordance with the expectations in the child‟s relevant plans. (Regulation 8(1), (2)(a)(ix)(x)) 12/11/2018

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Requirement Due date

The enjoyment and achievement standard is that children take 12/11/2018 Inspection report children‟s home: SC441865 5 part in and benefit from a variety of activities that meet their needs and develop and reflect their creative, cultural, intellectual, physical and social interests and skills.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

develop the child‟s interests and hobbies;

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Requirement Due date

participate in activities that the child enjoys and which meet and expand the child‟s interests and preferences; and

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Requirement Due date

make a positive contribution to the home and the wider community; and

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Requirement Due date

that each child has access to a range of activities that enable the child to pursue the child‟s interests and hobbies. (Regulation 9(1), (2)(a)(i)(ii)(iii)(b)) The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

assess whether each child is at risk of harm, taking into account information in the child‟s relevant plans, and, if necessary, make arrangements to reduce the risk of any harm to the child. (Regulation 12(1), (2)(a)(i)) 12/11/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

that staff understand the roles and responsibilities in relation to protecting children that are assigned to them by the registered person. (Regulation 12(1), (2)(a)(v)) 12/11/2018

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Requirement Due date

The protection of children standard is that children are protected from harm and enabled to keep themselves safe.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure– 12/11/2018 Inspection report children‟s home: SC441865 6 that the home‟s day-to-day care is arranged and delivered so as to keep each child safe and to protect each child effectively from harm. (Regulation 12(1), (2)(b)) The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children‟s home that–

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Requirement Due date

helps children aspire to fulfil their potential; and promotes their welfare.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to–

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Requirement Due date

lead and manage the home in a way that is consistent with the approach and ethos, and delivers the outcomes, set out in the home‟s statement of purpose;

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Requirement Due date

ensure that staff have the experience, qualifications and skills to meet the needs of each child;

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Requirement Due date

ensure that the home‟s workforce provides continuity of care to each child;

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Requirement Due date

understand the impact that the quality of care provided in the home is having on the progress and experiences of each child and use this understanding to inform the development of the quality of care provided in the home; and

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Requirement Due date

use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(1)(a)(b), (2)(a)(c)(e)(f)(h)) 12/11/2018

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Requirement Due date

The care planning standard is that children–

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Requirement Due date

receive effectively planned care in or through the children‟s home; and

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Requirement Due date

have a positive experience of arriving at or moving on from the home.

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Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to ensure–

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Requirement Due date

that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home‟s statement of purpose. (Regulation 14(1)(a)(b), (2)(a)) 12/11/2018 Inspection report children‟s home: SC441865 7 The registered person must keep the statement of purpose under review and, where appropriate, revise it; and notify HMCI of any revisions and send HMCI a copy of the revised statement within 28 days of the revision. (Regulation 16(3)(a)(b)) 12/11/2018

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Requirement Due date

If the registered provider is an organisation, the organisation must ensure that the responsible individual undertakes such continuing professional development as is necessary to ensure that the responsible individual has the skills needed for supervising the management of the home. (Regulation 29(2)) 12/11/2018

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Requirement Due date

The registered person must ensure that each employee completes an appropriate induction;

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Requirement Due date

undertake appropriate continuing professional development and receive practice-related supervision by a person with appropriate experience. (Regulation 33(1)(a), (4)(a)(b)) 12/11/2018

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months.

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating–

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Requirement Due date

the quality of care provided for children;

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Requirement Due date

the feedback and opinions of children about the children‟s home, its facilities and the quality of care they receive in it; and

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Requirement Due date

any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children.

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Requirement Due date

After completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”).

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Requirement Due date

The registered person must supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed.

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Requirement Due date

The system referred to in paragraph (2) must provide for ascertaining and considering the opinions of children, their parents, placing authorities and staff. (Regulation 45(1), (2)(a)(b)(c), (3), (4)(a), (5)) 12/11/2018 Inspection report children‟s home: SC441865 8

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

This inspection focused on the effectiveness of the home and the progress and experiences of children and young people since the most recent full inspection.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟.

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Children’s home details

Registered provider: Shyne Together Limited

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Children’s home details

Registered provider address: 61 Stratford Road, West Bridgford, Nottingham NG2 6AZ

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Children’s home details

Responsible individual: Charlotte Proctor

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Inspectors

Amanda Ellis, social care regulatory inspector Katarina Djordjevic, social care regulatory inspector Inspection report children‟s home: SC441865 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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