Children's Home run by Homes 2 Inspire Limited in Nottingham

Inspection report children‟s home: 1254745 1 Registered provider: Homes2inspire Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care and accommodation for up to five children who have emotional and/or behavioural difficulties. A private company owns and operates the home.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children‟s home provides effective services that meet the requirements for good.

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good

Date of last inspection: 15 February 2018

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good

Overall judgement at last inspection: improved effectiveness

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good

Enforcement action since last inspection: none

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Inspection date Inspection type Inspection judgement

15/02/2018 Interim Improved effectiveness 14/08/2017 Full Requires improvement to be good Inspection report children‟s home: 1254745 2

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must maintain records (“case records”) for each child which are kept up to date and signed and dated by the author of each entry. (Regulation 36 (1)(a)(c)) 30/11/2018

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Requirement Due date

The registered person must make arrangements for the handling, recording, safekeeping, safe administration and disposal of medicines received into the children‟s home. (Regulation 23 (1))

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Requirement Due date

This is with reference to establishing an effective recording system for transferring medicines to other agencies involved with a young person. 30/11/2018

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Overall experiences and progress of children and young people: good

Children receive good-quality, individualised care from a skilled and committed staff team. The quality of this care is regularly reviewed. Children benefit from very good relationships with staff. This supports children to make good progress.

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Overall experiences and progress of children and young people: good

Children are happy and settled and see the home as „their home‟. They feel valued because they are central to decision-making about their lives.

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Overall experiences and progress of children and young people: good

Admission practices in the home are good, as are the transition arrangements. Staff work hard to ensure that children are given good practical and emotional support during what can be very difficult times. Children and young people continue to receive support from staff, where appropriate, when they have left the home. The registered manager challenges placing authorities when they have not communicated with a child about their admission to the home.

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Overall experiences and progress of children and young people: good

Children‟s care plans, risk assessments and behaviour management plans are generally of a good standard. However, where there are plans for specific needs, such as health needs, these plans are not always reviewed and updated. There is no evidence of this having an impact on children‟s care. However, all care documents need to be reviewed Inspection report children‟s home: 1254745 3 and updated when there is a change in need.

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Overall experiences and progress of children and young people: good

The management of medication is good, and staff receive appropriate training when a child has a specific health need. However, there is no effective system for the transfer of medication to other agencies, such as schools and clubs that children attend. There is not a system for recording the administration of medication off site and by a third party. This does not allow for robust monitoring of the management of medication.

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Overall experiences and progress of children and young people: good

Children feel valued, as they are central to decision-making in the home, including about the running of the home. They are always involved in producing and reviewing their care documents. Consequently, they are clear about what they need to do to achieve their targets and they can see their progress. This helps to improve their confidence and self- esteem.

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Overall experiences and progress of children and young people: good

Education is seen as a high priority, and this is supported by excellent partnership working between staff and the company‟s education coordinator. This helps to ensure that children can access education at the earliest opportunity after their admission to the home. Attendance and engagement in education are variable for children, despite the best efforts of staff and the education coordinator. However, staff do not give up and are constantly looking at different ways to engage children.

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Overall experiences and progress of children and young people: good

Children are given excellent opportunities and support to pursue their interests and hobbies and try new activities. Children spoke enthusiastically and with gratitude about all the experiences they have. As a result, children‟s social skills and confidence improve.

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How well children and young people are helped and protected: good

Children become safer because they are supported by a skilled and well-trained staff team. Children feel safe as they develop trusting relationships with staff who listen to them.

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How well children and young people are helped and protected: good

Staff are skilled in managing children‟s behaviour and are committed to working with partner agencies to improve their safety. Children know what is expected of them. They learn about the impact their behaviours may have on their future lives and learn how to take controlled risks in a nurturing environment. As a result, their behaviour improves.

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How well children and young people are helped and protected: good

Incidents of being missing from care reduce for those children who have a history of going missing regularly. Staff follow agreed procedures when there is an incident of children going missing. Since the last inspection, staff have gone above and beyond what can be expected in looking for a child who went missing. This included excellent communication with the police and placing authority. This incident demonstrates the commitment of staff to keeping children safe.

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The effectiveness of leaders and managers: good

Inspection report children‟s home: 1254745 4 The registered manager has many years‟ experience of working in residential care and is suitably qualified. She is committed to providing the best quality care for children and has established a culture within the staff team of having high aspirations for children and young people.

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The effectiveness of leaders and managers: good

The management team is motivational and very supportive of staff. The registered manager and the deputy manager have the level 5 qualification in leadership and management. A staff member commented that the support and approach of the management team is „what makes it work‟. Feedback from professionals also reflected strong leadership and management. Low staff turnover can also be attributed to effective and supportive management. This means that children are cared for by a consistent staff team that they know well and trust.

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The effectiveness of leaders and managers: good

Training and development are a high priority, as is staff supervision. Staff receive mandatory training as well as training related to individual children‟s specific needs. Six members of staff have the level 3 qualification and seven are currently undertaking the qualification. Staff are actively supported to pursue training to develop their careers.

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The effectiveness of leaders and managers: good

Management monitoring systems are generally good and feed into the improvement agenda. Lessons learned are an effective tool for improving practice. However, managers need to ensure that all care documents are kept up to date so that information in different plans corresponds. Some care documents are not always signed and dated by the author. Monthly visits by the independent visitor support the development of the home.

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The effectiveness of leaders and managers: good

Partnership working is very good, which ensures that children get the services they need. The registered manager is not afraid to challenge professionals when they are not working in the best interests of the child or not ensuring that children have access to appropriate services.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report children‟s home: 1254745 5 it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟.

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Children’s home details

Registered provider: Homes2inspire Limited

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Children’s home details

Registered provider address: Homes2inspire Limited, Prospects House, 19 Elmfield Road, Bromley, Kent BR1 1LT

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Inspectors

Katarina Djordjevic, social care regulatory inspector Inspection report children‟s home: 1254745 6 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspectors

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Inspectors

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Inspectors

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