Children's home run by Blue Mountain Homes Ltd in Ealing

Inspection report for children‟s home - monitoring visit: SC059998 1 SC059998

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Blue Mountain Homes Ltd

Monitoring visit Inspected under the social care common inspection framework

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Information about this children’s home

This privately owned home provides care and accommodation for up to four young people who have emotional, behavioural and social difficulties. The manager was registered by Ofsted for this service in November 2015.

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This monitoring visit

At the full inspection conducted on 22 August 2018, this home was judged as inadequate. As a result, two compliance notices and a restriction notice were issued. The compliance and restriction notices were made in relation to safeguarding shortfalls. Additionally, significant weaknesses in management oversight of incidents were identified.

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This monitoring visit

This monitoring visit reviewed progress in improving the quality of safeguarding and management.

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This monitoring visit

Managers and staff have made real improvements. Following the last inspection, the organisation quickly developed and implemented an improvement plan. The registered manager has been provided with additional support from an experienced manager.

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This monitoring visit

Staff have undertaken additional safeguarding training. Managers designed this training to address the failings identified at the last inspection, so they ensured that it was relevant and specific. Staff are now confident about the actions they should take if they have any concerns for young people‟s safety.

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This monitoring visit

There have been several other improvements:

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This monitoring visit

 Risk assessments for young people have been reviewed and improved. They now clearly indicate the actions that staff should take to keep young people safe. Inspection report for children‟s home - monitoring visit: SC059998 2  Managers have improved performance management systems. This means that any concerns about care practice are identified earlier.

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This monitoring visit

 Managers have better systems to monitor and review the progress of young people. These systems enable managers to support young people more effectively.

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This monitoring visit

 Managers have provided staff with clear written guidance about the „shift leader‟ role. This has ensured that staff are clear about their responsibilities.

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This monitoring visit

Managers and staff say that they are more positive and optimistic about the home. They believe that the last inspection was „a shock‟, but it has spurred them on to make the improvements required.

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This monitoring visit

As well as the compliance notices and restriction notice, five requirements and a recommendation were made at the last inspection. These were not reviewed at this monitoring visit and are repeated.

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Recent inspection history

Inspection date Inspection type Inspection judgement 22/08/2018 Full Inadequate 17/01/2018 Interim Declined in effectiveness 16/05/2017 Full Good 02/02/2017 Interim Improved effectiveness Inspection report for children‟s home - monitoring visit: SC059998 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The quality and purpose of care standard is that children receive care from staff who ensure that the premises used for the purposes of the home are designed and furnished so as to—

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Requirement Due date

meet the needs of each child. (Regulation 6(c)(i)) 16/11/2018

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Requirement Due date

The registered person must recruit staff using recruitment procedures that are designed to ensure children‟s safety.

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Requirement Due date

Full and satisfactory information is available in relation to the individual in respect of each of the matters in Schedule 2. (Regulation 32(1)(3)(d)) 16/11/2018

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Requirement Due date

The registered person must ensure that a record is made of any complaint, the action taken in response, and the outcome of any investigation. (Regulation 39(3)) 16/11/2018

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(e)) 16/11/2018

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months and—

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Requirement Due date

after completing a quality of care review, the registered person must produce a written report about the quality of care review and the actions which the registered person intends to take as a result of the quality of care review (“the quality of care review report”) and—

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Requirement Due date

The registered person must— 16/11/2018 Inspection report for children‟s home - monitoring visit: SC059998 4 supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45(1)(3)(4)(a))

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Recommendations

 Regulation 11(2) sets out the expectations on staff in building a positive relationship with each child and helping the child develop skills to have positive relationships with others. „Others‟ includes individuals both inside and outside the home such as other children in the home, staff, family members, siblings, previous carers and friends (in accordance with their relevant plans). („Guide to the children‟s homes regulations including the quality standards‟, page 38, paragraph 8.6)

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Information about this inspection

The purpose of this visit was to monitor the action taken and the progress made by the children‟s home since its last Ofsted inspection.

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Information about this inspection

This inspection was carried out under the Care Standards Act 2000. Inspection report for children‟s home - monitoring visit: SC059998 5

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Children’s home details

Registered provider: Blue Mountain Homes Ltd

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Children’s home details

Registered provider address: Manaktala & Co. Ltd, 17 Leeland Mansions, Leeland Road, West Ealing, London W13 9HE

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Children’s home details

Responsible individual: Pradeep Manaktala

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Inspector(s)

Phillip Morris, social care inspector Inspection report for children‟s home - monitoring visit: SC059998 6 to achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector(s)

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Inspector(s)

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Inspector(s)

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

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