Children's home run by Cambian Childcare Limited in Hammersmith and Fulham

Inspection report children’s home: SC464958 1 SC464958 Registered provider: The Cambian Group

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is owned by a private company. It is registered for six young people. The home provides care for young people aged 11 to 18 who have experienced adverse childhood experiences that have led to associated trauma and presenting complex behaviours. The registered manager was registered with Ofsted in November 2014 and is appropriately qualified and experienced for the role.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: inadequate

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good

Enforcement action since last inspection: none Inspection report children’s home: SC464958 2

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Inspection date Inspection type Inspection judgement

03/07/2018 Full Inadequate 13/03/2018 Interim Sustained effectiveness 18/12/2017 Full Good 02/02/2017 Interim Improved effectiveness Inspection report children’s home: SC464958 3

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Overall experiences and progress of children and young people: good

Staff are patient, caring and have formed positive relationships with young people. Staff provide individualised holistic care for all young people. Young people’s basic care needs are being met, and they are thriving and developing well. Staff recognise the importance of young people’s contact with their close family and friends and promote this consistently. Young people continue to enjoy positive relationships with people who matter to them most. As a result, they feel settled and happy at the home.

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Overall experiences and progress of children and young people: good

The home provides a warm and nurturing environment which enables young people to flourish and progress. All young people are in education and they are making progress in relation to their starting points. Staff are proactive in addressing any difficulties in young people’s school attendance. This creates opportunities for young people to develop and gain qualifications which will help them in choosing future careers.

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Overall experiences and progress of children and young people: good

Young people are accessing various activities within the community, such as horse riding, swimming lessons, going to the gym and cinema. One young person has a volunteering job at the local equestrian centre and another young person has attended a work trial at a local shop. Young people feel part of the community and have a chance to form social relationships.

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Overall experiences and progress of children and young people: good

Young people’s wishes and feelings are captured in regular keyworker sessions and young people’s meetings. Staff act on requests made by young people. This makes young people feel listened to and valued.

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Overall experiences and progress of children and young people: good

The manager and staff work with other agencies to ensure that they only admit young people into the home where their needs can be met. Furthermore, they consider the needs of young people already in the home. New young people quickly settle into the home and young people already in the home continue to enjoy the same level and quality of care from staff. Young people leaving the home receive well-planned transitions and these enable them to settle into their new placements.

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How well children and young people are helped and protected: good

Staff have the relevant training to enable them to safely care for young people. Staff are following safeguarding policies and procedures whenever there is a safeguarding concern. Young people told the inspector that they feel safe at the home.

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How well children and young people are helped and protected: good

Behaviour and risk management plans are detailed and give staff clear guidance on how to safely care for young people and minimise risk. Staff give young people consistent routines and boundaries and explain areas of risk to young people. This enables young people to understand potential risks to themselves and others around them. Young people can keep themselves safe within the home and the community. Staff use restraint as the last resort. As a result, there have not been any restraints since the last Ofsted inspection. Inspection report children’s home: SC464958 4 Young people are aware of how to make a complaint and the manager actions these appropriately. Young people know that if they have any worries, the manager prioritises them and ensures that they are dealt with. Young people build trusting relationships with staff and the manager.

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How well children and young people are helped and protected: good

Safe recruitment procedures ensure that young people at the home are only cared for by appropriate safe adults.

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The effectiveness of leaders and managers: good

At the last Ofsted inspection, the home was judged to be inadequate. The manager and staff have worked hard, within a short period of time, to address all the shortfalls raised and have met all of the requirements. The manager has extensive experience and is passionate about ensuring that all young people receive the best level of care.

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The effectiveness of leaders and managers: good

The manager re-evaluated her monitoring and reviewing of the service and has put effective tools into action to ensure that safeguarding policies and procedures are always followed. Staff are now more aware of their responsibilities, and accountability, when completing their daily tasks. Young people are safely cared for, and their needs are met. The manager knows the strengths and areas for development of the service. This helps in improving the quality of care given to young people.

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The effectiveness of leaders and managers: good

The manager is well respected by partner agencies and keeps them updated about the care and progress of young people. If there are any concerns for a young person, these are picked up promptly and multi-agency support is put in place.

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The effectiveness of leaders and managers: good

Staff spoke highly of the manager. They feel supported by her and are receiving good- quality supervision. They feel that they are listened to and have access to good training which enables them to carry out their job roles.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well Inspection report children’s home: SC464958 5 it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC464958 6

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Children’s home details

Registered provider address: Waterfront, Hammersmith Embankment, Chancellors Road, London W6 9RU

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Inspector

Rumbi Mangoma, social care inspector Inspection report children’s home: SC464958 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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