Children's Home run by Inspire Care (UK) Limited in Staffordshire

Inspection report children’s home: SC487764 1 SC487764 Registered provider: Inspire Care (UK) Limited

p.1

Full inspection Inspected under the social care common inspection framework

p.1

Information about this children’s home

The home provides care for up to three young people who have social and/or emotional difficulties. The home is privately owned. The manager was registered with Ofsted on 27 July 2018. She has completed the level 5 diploma in leadership and management.

p.1

Overall experiences and progress of

children and young people, taking into account

p.1

good

How well children and young people are helped and protected good

p.1

good

The effectiveness of leaders and managers requires improvement to be good

p.1

good

The children’s home provides effective services that meet the requirements for good.

p.1

good

Overall judgement at last inspection: sustained effectiveness

p.1

good

Enforcement action since last inspection: none Inspection report children’s home: SC487764 2

p.1

Inspection date Inspection type Inspection judgement

31/05/2017 Full Good 26/01/2017 Interim Sustained effectiveness 24/05/2016 Full Good Inspection report children’s home: SC487764 3

p.2

Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person must comply within the given timescales.

p.3

Requirement Due date

The leadership and management standard is that the registered person enables, inspires and leads a culture in relation to the children’s home that helps children aspire to fulfil their potential; and promotes their welfare.

p.3

Requirement Due date

In particular, the standard in paragraph (1) requires the registered person to use monitoring and review systems to make continuous improvements in the quality of care provided in the home. (Regulation 13(h)) 30/11/2018

p.3

Requirement Due date

The registered person must ensure that each employee completes an appropriate induction. (Regulation 33 (1)(a)) 30/11/2018

p.3

Recommendation

 Children should be encouraged by staff to see the home’s records as ‘living documents’ supporting them to view and contribute to the record in a way that reflects their voice on a regular basis. (‘Guide to the children’s homes regulations including the quality standards’, page 58, paragraph 11.9)

p.3

Overall experiences and progress of children and young people: good

Staff ensure that key-work sessions focus on identified areas of need and risk. Young people are helped to improve their behaviour and to have the chance to discuss any worries. They are also supported to contribute their thoughts and ideas to young people’s meetings. These include ideas for decorating the home or meal choices. This means that young people feel that they are valued members of the household.

p.3

Overall experiences and progress of children and young people: good

Staff are patient, caring and understanding of young people’s individual behaviours. As a result, young people experience positive and healthy relationships with staff. Inspection report children’s home: SC487764 4 Staff are good at helping young people to address any issues that arise in college. This approach supports young people to overcome barriers to their learning so that academic success can be achieved.

p.3

Overall experiences and progress of children and young people: good

Young people enjoy a good range of activities to help them to develop their hobbies. For example, young people make the most of their locality and often visit the local stables, and enjoy going to the cinema and attending the local gym. Young people are actively encouraged and supported to try new things. With support from staff, both young people have both secured part-time jobs. With this increase in responsibility, their confidence and independence skills are flourishing.

p.4

Overall experiences and progress of children and young people: good

Staff help young people to see their families. This support is helping to strengthen relationships with family members.

p.4

How well children and young people are helped and protected: good

Some young people have gone missing from the home. When these incidents have occurred, staff have responded quickly. Staff have a professional curiosity and work closely with other agencies to make sure that young people are protected from harm.

p.4

How well children and young people are helped and protected: good

Safe recruitment practice ensures that anyone employed in the home is safe to work with young people.

p.4

How well children and young people are helped and protected: good

Managers regularly review factors relating to the location of the home. This provides staff with clear information to support them in protecting the young people from harm in the community.

p.4

How well children and young people are helped and protected: good

Staff ensure that young people live in a physically safe environment. Staff carry out regular health and safety checks and make sure that equipment is regularly serviced. Staff ensure that young people take part in fire evacuation drills, so that young people understand what to do in the event of a fire or other emergency.

p.4

The effectiveness of leaders and managers: requires improvement to be good

The manager and her team have worked hard to maintain standards. The stability of the staff team has increased staff morale and helped to improve outcomes for young people.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Staff receive good-quality supervision which is focused on the needs of young people. This means that there are opportunities for staff to reflect and learn from practice.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Frequent team meetings ensure that there is good communication between all staff, and that practice is regularly reviewed. However, the current system for reviewing training does not provide accurate, up-to-date information. This hinders the opportunity for managers to review staff training needs and has resulted in some staff falling behind with their mandatory training. In addition, the manager has not monitored all staff members’ inductions to ensure that training is completed in a timely manner. More Inspection report children’s home: SC487764 5 positively, the manager has ensured that all staff are qualified to level 3 in residential childcare within the required period. Working towards achieving this qualification provides staff with the opportunity to develop the skills required for working with young people in residential childcare.

p.4

The effectiveness of leaders and managers: requires improvement to be good

Young people’s placement plans do not include their voice. For example, some plans have blank sections where the views of young people should be recorded. This current practice means that there is a missed opportunity for young people to be involved in decisions that directly affect them.

p.5

Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

p.5

Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC487764 6

p.5

Children’s home details

Registered provider: Inspire Care (UK) Limited

p.6

Children’s home details

Registered provider address: Keystone Chartered Accountants, 263 Nottingham Road, Nottingham, Nottinghamshire NG7 7DA

p.6

Inspector

Lisa Walsh, social care inspector Inspection report children’s home: SC487764 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

p.6

Inspector

If you would like a copy of this document in a different format, such as large print or Braille, please telephone 0300 123 1231, or email enquiries@ofsted.gov.uk . You may reuse this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence , write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gsi.gov.uk .

p.7

Inspector

Interested in our work? You can subscribe to our monthly newsletter for more information and updates: http://eepurl.com/iTrDn .

p.7

Inspector

T: 0300 123 1231 Textphone: 0161 618 8524 E: enquiries@ofsted.gov.uk W: http://www.gov.uk/ofsted

p.7