Children's home run by Headway Adolescent Resources Limited in Monmouthshire

Inspection report children’s home: SC470290 1 SC470290 Registered provider: Headway Adolescent Resources Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This home is one of a number of homes operated and managed by the organisation. The home is registered to provide care and accommodation for no more than three young people who may have behavioural and/or emotional difficulties.

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Information about this children’s home

Inspection dates: 11 to 12 September 2018

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC470290 2

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Inspection date Inspection type Inspection judgement

03/10/2017 Full Good 01/03/2017 Interim Declined in effectiveness 11/10/2016 Full Good 08/02/2016 Interim Sustained effectiveness Inspection report children’s home: SC470290 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must notify HMCI and each other relevant person without delay if—

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Requirement Due date

an incident requiring police involvement occurs in relation to a child which the registered person considers to be serious; and

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Requirement Due date

there is any other incident relating to a child which the registered person considers to be serious. (Regulation 40 (4)(b)(e)) 09/11/2018

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Overall experiences and progress of children and young people: good

Young people live in a home that is very homely. It provides them with plenty of space to both socialise and have quiet time. Young people who live in the home make progress in all areas. Staff have paid attention to making sure that communal areas are fun and comfortable. Bedrooms are in the process of being refurbished in readiness for children and young people to move into.

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Overall experiences and progress of children and young people: good

Since the last inspection, young people have moved on. A strength of the staff team members is their excellent understanding of the young people. Because of staff following detailed and comprehensive plans, these moves have been smooth, timely and well planned.

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Overall experiences and progress of children and young people: good

On a day-to-day basis, a range of activities that are both fun and educational are made available. Staff recognise that some young people struggle to engage in formal education. By providing lots of different learning opportunities, and ensuring that young people choose which activities to get involved in, staff can help young people to continue with their learning.

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Overall experiences and progress of children and young people: good

Young people benefit enormously by being cared for by an extremely skilled and Inspection report children’s home: SC470290 4 experienced staff team. Most of the staff have worked in the home for several years. They provide consistency, warmth and stability for the young people.

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Overall experiences and progress of children and young people: good

Records kept within the home are very well kept and complete. They chart clearly the progress that the young people make.

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How well children and young people are helped and protected: good

Staff understand the need for young people to become independent. A risk-managed approach, using detailed and up-to-date risk assessments, means that young people can learn and develop age-appropriate skills.

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How well children and young people are helped and protected: good

One young person placed themselves and other young people at risk by accessing inappropriate material on the internet. The registered manager took swift and appropriate action to report and safeguard the young person. A sensitive and non- judgmental approach by the registered manager and staff team enabled this young person to move to a placement that could meet his newly identified needs.

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How well children and young people are helped and protected: good

The registered manager and staff team have a good understanding of the needs of the young people. A collaborative working approach with the provider’s psychologist and other professionals means that young people are very well supported. As a direct result of this caring model, physical interventions are rare and young people rarely go missing.

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How well children and young people are helped and protected: good

Incidents of concern have reduced significantly since the last inspection. Except for one incident, all incidents are reported and shared with professionals in a timely manner.

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The effectiveness of leaders and managers: good

The registered manager leads and manages the home in a consistent and reliable way. He is qualified and is currently engaged in further learning to ensure that he remains current and informed in practice and learning developments. His passion and commitment have directly led to improved outcomes for young people.

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The effectiveness of leaders and managers: good

The registered manager leads a team whose members are qualified, experienced and know the young people very well. They have remained a consistent team for several years and value the support and supervision that they receive from the registered manager.

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The effectiveness of leaders and managers: good

The registered manager advocates extremely well for young people. Well-written reports are presented at local authority meetings, demonstrating that young people are helped and supported to share their views, and that challenge takes place when necessary.

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The effectiveness of leaders and managers: good

Monitoring and reviewing of records takes place regularly. Records kept are of an excellent quality and shared with professionals. This means that they are kept up to date and informed of progress and concern. Since the last inspection, there has been one incident of concern and the registered manager demonstrated excellent oversight. Comprehensive, detailed and evaluative records written by the registered manager Inspection report children’s home: SC470290 5 ensured the prompt safeguarding of a young person.

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The effectiveness of leaders and managers: good

A good range of training is provided to all staff. Records show that all staff are up to date and kept informed of practice developments.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC470290 6

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Children’s home details

Registered provider: Headway Adolescent Resources Limited

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Children’s home details

Registered provider address: Masonic Hall Offices, School Hill, Chepstow, Gwent NP16 5BZ

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Inspector(s)

Linda Bond: social care inspector Inspection report children’s home: SC470290 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector(s)

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Inspector(s)

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Inspector(s)

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