Children's Home run by Bay View Child Care Limited in Lancashire

Inspection report children’s home: SC416318 1 SC416318 Registered provider: Bay View Child Care Limited

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home is one of two residential services provided by a private organisation. The home specialises in caring for children and young people who require therapeutic support to improve their behaviour, and who are aged between eight and 18 years old.

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Information about this children’s home

The current manager was registered with Ofsted to manage this home on 9 May 2018 and holds a relevant qualification. She has held the post of registered manager in other settings since October 2013.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Date of last inspection: 25 September 2017

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: not applicable Inspection report children’s home: SC416318 2

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Inspection date Inspection type Inspection judgement

25/09/2017 Full Good 21/03/2017 Interim Sustained effectiveness 16/11/2016 Full Outstanding 02/03/2016 Interim Sustained effectiveness Inspection report children’s home: SC416318 3

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Overall experiences and progress of children and young people: outstanding

Young people enjoy exceptionally positive experiences in this nurturing, supportive and safe home. They receive an exceptional quality of care that is making an important difference to their lives. A young person said, ‘I think it is an outstanding place to live.’

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Overall experiences and progress of children and young people: outstanding

Since young people moved in, they have become happier, healthier, safer and more settled, achieving in education and seeing more of their families. They have a better understanding of their previous experiences, and have aspirations for their futures. The staff are very good at helping young people to think about the implications of their decisions and what is best for them.

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff have created a warm family atmosphere where young people quickly develop a strong sense of belonging. A social worker said, ‘I have always been very impressed with [home]. My young person has progressed incredibly well and loves living there. His relationship with staff is incredible, and they are amongst the strongest, most aspirational advocates for young people that I have ever worked with.’

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Overall experiences and progress of children and young people: outstanding

Young people make excellent progress and improve their chances of achieving significantly better outcomes. An independent reviewing officer said, ‘I was really pleased to note at his last CLA [child looked after] review that he wanted to sit and talk with me and joined in his full review with humour and enthusiasm. This was a first for him, and the environment within which he lives has enabled him to develop the skills and confidence to do this.’

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff provide structure, stability, encouragement and opportunities for young people to take part in education, and to take part in education and develop their knolwedge and skills. Young people enjoy learning. They work hard and have excellent attendance at school or college. The staff have an excellent understanding of young people’s educational needs, plans, progress, achievements and aspirations. They have worked flexibly and closely with a young person’s social worker, the virtual school headteacher and the young person’s school to introduce him to a new school. A member of staff at the local high school said, ‘Without this service the student I know would not be the young man he is today! He has progressed emotionally and academically despite many setbacks in his life. I really believe being placed at [home] is the best thing to happen to this young man and he is very well looked after there and is settled and

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Overall experiences and progress of children and young people: outstanding

The registered manager and staff ensure that young people live in a healthy environment that actively promotes their physical health and emotional well-being. Young people enjoy very healthy and varied diets and get plenty of physical exercise. They understand about healthy lifestyles and take responsibility for their own health, appropriate to their ages.

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Overall experiences and progress of children and young people: outstanding

Young people get the right support and guidance to help them to develop their life skills. Inspection report children’s home: SC416318 4 They are confident about using practical life skills, such as shopping, cookingand managing money. In addition some young people have also beenlearning to drive. The staff clearly understand that becoming an adult is both an exciting and a worrying time for young people. They provide them with lots of opportunities, reassurance, guidance and emotional support to help them to negotiate this significant change in their lives.

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Overall experiences and progress of children and young people: outstanding

Young people live in a suitably designed and located family house. They have easy access to all the community facilities and services that are required to meet their needs. It is a homely, pleasant and comfortable house, which is furnished and decorated to a high standard. The young people have plenty of personal space and their bedrooms are decorated to reflect their characters and interests.

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How well children and young people are helped and protected: outstanding

The registered manager and staff have built an exceptionally strong safeguarding culture in the home. Young people are always listened to, taken seriously, valued and treated with dignity and respect. Consequently, they feel extremely safe, loved and cared for, and have a strong sense of belonging. The staff’s exceptional safeguarding practice ensures that young people are protected from bullying, aggression, abuse and exploitation. Young people do not go missing from home and are safe in the community. They become much saferas a result of moving in to this home.

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How well children and young people are helped and protected: outstanding

The registered manager and staff have a comprehensive understanding of the risks to individual young people’s safety, including the risks associated with their age, experiences and levels of understanding. They take action to protect young people from the risk of harm. They are well trained and knowledgeable in relation to safeguarding.

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How well children and young people are helped and protected: outstanding

When young people feel upset, anxious or frustrated, the clear consistent approach of staff has contributed to a significant reduction in potentially harmful behaviour. Staff help young people to learn to manage their emotions, for example by gently helping a young person to feel calmer when he became very excited and frustrated while playing a computer game.

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How well children and young people are helped and protected: outstanding

Staff use restraint with young people only when young people are at risk of harm. They make good use of their training, professional judgement and knowledge of the young people’s needs and plans to intervene appropriately and safely.

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The effectiveness of leaders and managers: outstanding

The registered manager has been in post at the home since November 2017 and was registered in May 2018. She is a very experienced and suitably qualified manager who has previously been registered at other settings. She provides extremely effective leadership that demonstrably prioritises young people’s welfare and focuses on improving the lives of young people. She gives the staff team clear direction and has embedded a culture of providing young people with an exceedingly high quality of care. Consequently, young Inspection report children’s home: SC416318 5 people flourish because they live in a very positive and exceptionally nurturing environment.

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The effectiveness of leaders and managers: outstanding

The registered manager and staff have high aspirations for every young person to enjoy the same opportunities and experiences as other young people. They fight for the young people to have their voices heard, influence the decisions affecting their lives, and get the best possible support to ensure that they achieve improved social, economic, emotional, health and educational outcomes. The manager and staff have excellent communication and professional relationships with young people’s families, placing authorities, independent reviewing officers, police, schools, colleges and health services.

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The effectiveness of leaders and managers: outstanding

The registered manager and staff also have a detailed understanding of the progress that each young person has made since they first moved into the home. Comprehensive records provide a clear picture of young people’s progress and experiences over time. In addition, young people’s plans and the effectiveness of the support they receive are routinely reviewed and adapted to ensure that the young people are getting the right help.

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The effectiveness of leaders and managers: outstanding

The registered manager leads a strong, settled and cohesive team. The staffing arrangements ensure that enough suitable staff are always available to meet the assessed needs of the young people and achieve a high level of care. The staff are suitably qualified and have plenty of opportunities for continual professional development through training, which is relevant to the assessed needs of the young people, and through gaining additional qualifications in working with young people and in management.

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The effectiveness of leaders and managers: outstanding

Strong and effective employment practice, including the recruitment, supervision and performance management of staff, helps to safeguard young people and reduces potential risks to young people. People wishing to work at the home go through a rigorous selection procedure and are carefully vetted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC416318 6

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Children’s home details

Registered provider: Bay View ChildCare Limited

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Children’s home details

Registered provider address: The Borough, 3–5 Dalton Square, Lancaster LA1 1PP

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Inspector

Elaine Clare: social care inspector Inspection report children’s home: SC416318 7 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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