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Inspection report children’s home: SC064050 1 SC064050 Registered provider: Broadwood Residential Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately run children’s home. The home is registered to provide a safe environment for a maximum of two young people. During medium- to long-term placements, the home offers care and support to young people who have challenging behaviours and anger issues.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected good

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good

The effectiveness of leaders and managers good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: requires improvement to be good

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good

Enforcement action since last inspection: none Inspection report children’s home: SC064050 2

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Inspection date Inspection type Inspection judgement

23/05/2017 Full Requires improvement to be good 14/11/2016 Interim Sustained effectiveness 24/05/2016 Full Good 05/02/2016 Interim Declined in effectiveness Inspection report children’s home: SC064050 3

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Recommendations

 For children’s homes to be nurturing and supportive environments that meet the needs of their children, they will, in most cases, be homely, domestic environments. Children’s homes must comply with relevant health and safety legislation (alarms, food hygiene etc.); however, in doing so, homes should seek as far as possible to maintain a domestic rather than ‘institutional’ impression. (‘Guide to the children’s homes regulations including the quality standards’, page 15, paragraph 3.9) In particular, ensure that the conservatory is well maintained and that the home has sufficient matching dining chairs for everyone to sit at the dining table together at mealtimes.  Sufficient staff means a home having enough suitably trained staff (including someone in a management role) on duty to meet the assessed needs of all children in the home. (‘Guide to the children’s homes regulations including the quality standards’, page 51, paragraph 10.1)

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Recommendations

In particular, ensure that all staff have specialist training in child attachment disorder and childhood trauma to enable them to meet the needs of the young people in the home. Inspection report children’s home: SC064050 4

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Overall experiences and progress of children and young people: good

The young people benefit greatly and make good progress because of the strong relationships that they have built with the staff. This enables the young people to trust in the guidance, advice and care that the staff provide.

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Overall experiences and progress of children and young people: good

The young people attend all health appointments, including therapy sessions. This has brought about an improvement in their emotional health and well-being. Close attention is given to the young people’s physical health, with a focus on eating a balanced diet and physical activity. The young people enjoy a wealth of activities, such as walking and playing football or rugby.

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Overall experiences and progress of children and young people: good

The staff promote the importance of learning, which has resulted in the young people’s attendance in school increasing significantly. Consequently, their engagement in learning is growing considerably.

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Overall experiences and progress of children and young people: good

The young people explained that they are frequently consulted about their care and the plans about their future. This is achieved through daily discussions with the staff and the young people’s weekly meetings, key-work sessions and statutory reviews. They have a say about their weekly activities, menu planning and seeing their families. They have made suggestions about the decoration of their own bedrooms and this year’s summer holiday.

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Overall experiences and progress of children and young people: good

The young people have an active social life that includes the promotion of hobbies, interests and new experiences, for example fishing, trips to the coast and cinema, and watching their football team. The staff are committed to ensuring that the young people have a full and varied social life that they enjoy immensely. In turn, this builds the young people’s confidence and self-esteem. One young person is actively involved in the Children in Care Council and has been nominated for a Diana Award for his involvement and achievements.

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Overall experiences and progress of children and young people: good

Considerable importance and attention are given to planning and making sure that the young people see their families regularly. This supports the young people very well, as they live some distance from those who are important to them.

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How well children and young people are helped and protected: good

The young people are safe. This is achieved through the staff knowing each young person well, with clarity about their individual vulnerabilities and the specific risks posed. The staff also use clear strategies and actions that are set out in written risk assessments. This keeps young people safe.

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How well children and young people are helped and protected: good

Missing from home incidents are rare. The staff demonstrate an awareness of the procedures to follow when such incidents occur. Bullying does not happen in the home. The staff continue to work with the young people in relation to incidents of bullying Inspection report children’s home: SC064050 5 when in education.

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How well children and young people are helped and protected: good

The young people benefit from high staffing levels that afford them constant support and supervision. The implementation of structured daily and weekly routines supports the young people immensely to feel secure in their home environment, knowing what is happening and what is planned for them. A stable staff team promotes positive behaviour and implements individualised behaviour strategy plans consistently. As a result, there are tangible improvements for those young people who present challenging behaviour. The number of incidents requiring physical intervention to keep the young people safe have been reduced. The young people have responded well to the increase in a restorative approach to negative behaviour.

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How well children and young people are helped and protected: good

Allegations and safeguarding incidents are promptly reported to the appropriate professionals using the relevant procedures. The local authority’s designated officer said: ‘The staff do seek me out to ask advice and make referrals appropriately.’

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How well children and young people are helped and protected: good

The home environment is clean, well decorated and, overall, well maintained. Some communal rooms and bedrooms are personalised. The staff ensure that repairs and maintenance work is reported and addressed without delay. It is noted that the conservatory is showing signs of wear and tear, and the non-matching dining chairs give a poor impression.

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The effectiveness of leaders and managers: good

The registered manager has been in post since November 2016. She has suitable experience of working with young people and is currently undertaking the level 5 in leadership and management.

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The effectiveness of leaders and managers: good

The manager demonstrates a clear understanding of the home’s strengths and weaknesses. She has recognised in the last year the need to pay close attention to the process of matching the young people coming into the home. In addition, she has worked to establish a stable and experienced staff team. This has assisted in achieving consistency in care and has given positive experiences and good outcomes for the young people living at the home.

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The effectiveness of leaders and managers: good

The monitoring systems in the home are strong and assist in both detecting deficits in the care provided and ensuring that the children’s home regulations are met. These include the regulation 44 monthly visits, which methodically and routinely note recommendations for improvement. Several other auditing systems support the continual development and improvement in the quality of care provided.

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The effectiveness of leaders and managers: good

The requirements and recommendations from the previous inspection have been met. These include: having a sufficient number of experienced staff; meeting the health needs of young people; the environment being suitable; the young people having educational placements; and the young people being consulted about restraint and sanctions by the manager. Strong partnership working with professionals and supporting agencies makes certain Inspection report children’s home: SC064050 6 that the young people receive specific care and assistance to meet their individual needs. A professional said: ‘We are kept well informed about [name of young person’s] care through calls, emails and weekly updates. We have a very good relationship with the manager and staff.’

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The effectiveness of leaders and managers: good

The staff routinely receive formal supervision that enables them to work cohesively to carry out their care work with the young people. Communication between the staff is good, with detailed daily handovers from one shift to another and regular staff meetings. Most of the staff team members hold the level 3 diploma in caring for children and young people. The remaining staff are undertaking this training. The manager recognises the importance of training and invests in the staff, providing all mandatory and more specialist training when required. However, while most of the staff have undertaken attachment disorder and childhood trauma training, some have not. Overall, the staff are equipped to meet the needs of the young people. Inspection report children’s home: SC064050 7

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the difference made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC064050 8

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Children’s home details

Registered provider: Broadwood Residential Limited

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Children’s home details

Registered provider address: Maybrook House, 2nd floor, Queensway, Halesowen, Worcestershire B63 4AH

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Inspector

Debbie Foster: social care inspector Inspection report children’s home: SC064050 9 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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