Children's home run by Inspirations Leicestershire Limited

Inspection report children’s home: SC437825 1 SC437825 Registered provider: Inspirations Leicestershire Limited Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The home provides care and accommodation for up to three children and young people with complex needs. The registered manager has been registered since 2017.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers outstanding

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outstanding

The children’s home provides highly effective services that consistently exceed the standards of good. The actions of the children’s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: outstanding

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outstanding

Enforcement action since last inspection: none Inspection report children’s home: SC437825 2

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Inspection date Inspection type Inspection judgement

02/08/2017 Full Outstanding 08/02/2017 Interim Improved effectiveness 10/05/2016 Full Good 08/02/2016 Interim Improved effectiveness Inspection report children’s home: SC437825 3

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Overall experiences and progress of children and young people: outstanding

Young people make outstanding progress from their starting points. This is attributable to the total dedication and commitment of managers and staff. Young people receive excellent standards of care and support in all areas of their lives. They feel fully involved in their care. They gain significantly in confidence and self-esteem living in this home.

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Overall experiences and progress of children and young people: outstanding

Young people understand the value and importance of education. Staff support them to attend and engage. For some young people, this has not previously been the case. They have aspirations for their futures and feel motivated to succeed. Staff have excellent monitoring and tracking systems in place for educational attendance and engagement. Young people feel supported to achieve academically at their own pace and level. They work with staff extremely well to consider their learning needs and how they can best be met.

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Overall experiences and progress of children and young people: outstanding

Young people feel fully engaged in how this home is run. There have been no formal complaints made since the last inspection. Weekly meetings provide young people with an opportunity to discuss issues and requests. They feel integral to the running of the home and in being able to influence their care.

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Overall experiences and progress of children and young people: outstanding

Young people talk openly with staff and managers and share their wishes, views and feelings. Each month, they complete feedback with staff about how their needs are being met. They score each area to reflect what has gone well or not so well for them. Staff then use this information to plan for key-work sessions with them. Such imaginative practice helps them to address any specific issues or concerns promptly and effectively. Young people have a clear sense of their journey in care and progress made.

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Overall experiences and progress of children and young people: outstanding

A key strength of the home is in how well it consults with young people about potential new placements. They are asked to provide their views on new young people moving into the home. They complete feedback forms and their views are considered by the manager. Such attention and consideration of matching is commendable and enhances placement stability.

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Overall experiences and progress of children and young people: outstanding

Staff fully support young people to keep in touch with family members and significant others. Clear contact plans reflect the agreed level and types of contact. Placing authorities praise the staff team for how well it supports and enables young people to keep in touch with those important to them.

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Overall experiences and progress of children and young people: outstanding

Young people receive excellent and timely healthcare support and services. The staff team places a strong and commendable emphasis on knowing and meeting the physical and emotional health needs of each child. Not only is support provided to young people but staff also receive bespoke training from health colleagues on specific issues. Staff also receive clinical supervision and guidance from an independently employed psychologist. This ensures that health needs are met by a competent and skilled staff team. Inspection report children’s home: SC437825 4 Excellent independence and transition work is carried out with young people. They learn the necessary skills to make a successful move to the adult world. They learn how to budget, make their own meals and meet their personal care needs. Alongside this, staff act as strong advocates for them. They ensure that decisions about future moves are made in full consultation with young people. This leads to highly successful transitions

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Overall experiences and progress of children and young people: outstanding

from this home to appropriate future services.

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How well children and young people are helped and protected: outstanding

Young people feel safe and become increasingly safe from harm. Staff know the actual and potential risks extremely well and put in place robust risk assessments. Staff demonstrate commendable commitment to not only managing risks but in encouraging young people to overcome such risks.

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How well children and young people are helped and protected: outstanding

Going missing from care incidents are minimal. A placing authority commented on the significant reduction in such incidents for one young person. This is attributable to the exceptional support and work undertaken with young people. They feel confident in discussing their behaviours and emotions with staff. They learn how to better manage their emotions and responses to situations.

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How well children and young people are helped and protected: outstanding

Staff listen to the young people. Staff develop extremely positive and trusting relationships with young people. Young people learn how to manage any potentially risky or dangerous behaviours. They respond extremely well to the consistent and fair boundaries and rules in place. One young person stated how they can now identify triggers for their anger and the positive strategies that they have in place to deal with such situations.

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How well children and young people are helped and protected: outstanding

There has been no use of physical restraint since the last inspection. This reflects the ability of staff to pre-empt, listen and de-escalate situations with young people.

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How well children and young people are helped and protected: outstanding

Staff diligently consider and respond to potential risks posed through the use of social media, the internet, exploitation and abuse. They work closely and proactively with specialist agencies and professionals. They undertake training to refresh their skills. This provides young people with excellent protection by staff at all times.

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How well children and young people are helped and protected: outstanding

Staff recruitment procedures are clear, robust and prevent unsuitable adults from working with young people at this home. Managers have excellent systems in place to ensure safe recruitment. They diligently check the identification of visitors. They seek advice from local police and other agencies if any concerns emerge. They have a commendable focus on and awareness of safeguarding and their responsibilities.

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The effectiveness of leaders and managers: outstanding

The manager is outstanding and inspirational. He leads by example and sets very high standards and expectations for his staff. One young person said: ‘He is like a father figure to me. He is amazing.’ The manager is supported by an equally inspirational and Inspection report children’s home: SC437825 5 committed deputy manager.

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The effectiveness of leaders and managers: outstanding

Staff report that they feel extremely valued in their roles. They have opportunities to progress, with many being promoted since the last inspection. They receive excellent quality supervisions and quarterly appraisals. Incentive and reward systems further enhance their sense of value. Staff retention is excellent, with many staff having worked in this home for several years.

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The effectiveness of leaders and managers: outstanding

Management monitoring and oversight of all aspects of how the home is run is outstanding. Managers actively consider regularly the individual progress of each young person. They welcome feedback from their monthly independent visitor and act promptly on any recommendations. The development plan for the home is clear, specific and outcome focused. Trackers and monitoring systems are extremely robust and detailed. Managers know the young people well and set clear goals for them to achieve, in full consultation with them.

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The effectiveness of leaders and managers: outstanding

Another key strength relates to the development of staff. In addition to mandatory training, bespoke and specific training has been commissioned. This includes behaviour management and attachment training. Managers consider staff skills and ensure that they have the necessary skills and expertise to support young people. The role of the independent psychologist provides an additional and exceptional support to not only staff but also to young people.

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The effectiveness of leaders and managers: outstanding

Managers and staff regularly challenge placing authorities and other agencies if they have concerns. They act as extremely strong and positive advocates for young people. They enlist the support of independent advocacy services and interpreters for relevant young people. The needs and welfare of young people are central to all work completed by staff and managers.

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The effectiveness of leaders and managers: outstanding

Matching is another key strength. Managers fully consider all potential new placement referrals. They consult with young people on their views about new placements. Where possible, they actively encourage young people to visit the home before moving in. One young person visited and stated how they would like their bedroom to be decorated. Staff ensured that this was completed before they moved in. The young person was thrilled at this. They felt listened to and that they were valued from the start.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look Inspection report children’s home: SC437825 6 after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC437825 7

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Children’s home details

Registered provider: Inspirations Leicestershire Limited

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Inspector:

Tracy Murty: social care regulatory inspector Inspection report children’s home: SC437825 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for looked after children, safeguarding and child protection.

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Inspector:

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Inspector:

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Inspector:

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