Children's Home run by Enhanced Young Persons Care Limited in Middlesbrough

Inspection report children’s home: SC455864 1 SC455864 Registered provider: Holme Farm Residential Village Limited

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Inspected under the social care common inspection framework

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Information about this children’s home

This is a privately owned and run home. The home provides care for up to eight children and young people. The appropriately qualified manager has been the registered manager since April 2018.

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Overall experiences and progress of

children and young people, taking into account

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good

How well children and young people are helped and protected requires improvement to be good

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good

The effectiveness of leaders and managers requires improvement to be good

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good

The children’s home provides effective services that meet the requirements for good.

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good

Overall judgement at last inspection: sustained effectiveness

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good

Enforcement action since last inspection: none Inspection report children’s home: SC455864 2

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Inspection date Inspection type Inspection judgement

07/03/2018 Interim Sustained effectiveness 25/04/2017 Full Good 08/06/2016 Full Requires improvement 13/04/2016 Full Inadequate Inspection report children’s home: SC455864 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. The registered person(s) must comply within the given timescales.

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Requirement Due date

The care planning standard is that children— receive effectively planned care in or through the children’s home; and have a positive experience of arriving at or moving on from the home. In particular, the standard in paragraph (1) requires the registered person to ensure— that children are admitted to the home only if their needs are within the range of needs of children for whom it is intended that the home is to provide care and accommodation, as set out in the home’s statement of purpose. (Regulation 14(1)(a)(b)(2)(a)) 28/09/2018

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Requirement Due date

A notification made under this regulation— must include details of— the matter; the other persons, bodies or organisations (if any) who or which have been notified; and any actions taken by the registered person as a result of the matter. (Regulation 40(5)(a)(i)(ii)(iii)) 28/09/2018

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Requirement Due date

In order to complete a quality of care review the registered person must establish and maintain a system for monitoring, reviewing and evaluating— any actions that the registered person considers necessary in order to improve or maintain the quality of care provided for children. (Regulation 45(2)(c)) 28/09/2018 Inspection report children’s home: SC455864 4

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Overall experiences and progress of children and young people: good

The home is welcoming, spacious and homely. The young people are settled and happy in their home. They trust the staff and have good relationships with them. In addition, the staff team is committed to helping young people and shows genuine care and concern. As a result of this, young people make good progress in their lives.

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Overall experiences and progress of children and young people: good

The majority of young people have some form of education provision. There are effective working relationships between the staff and schools and the staff work hard to access the most suitable education for the young people. Because of this, young people now have goals and aspirations for their futures. In addition, some young people are accessing further education.

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Overall experiences and progress of children and young people: good

Young people know how to complain. They all have an independent advocate, which they use if needed. Young people are confident to express their thoughts and feelings; they say that staff listen to them and support them.

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Overall experiences and progress of children and young people: good

Young people enjoy quality time with their families. They have support to maintain, and in some cases repair, important familial relationships. Where necessary, the staff support contact sensitively and build good relationships with family members.

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Overall experiences and progress of children and young people: good

Young people enjoy a wide range of activities. They are all actively involved in choosing and planning what they would like to do. One young person organised a football match and raised money for charity. The growth in confidence and social skills enables young people to forge positive relationships with their peers.

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Overall experiences and progress of children and young people: good

Young people receive targeted and specialist support when necessary. As a result of good partnership working, the staff get the best support they can for young people. Consequently, young people’s emotional and psychological well-being is improving.

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improvement to be good

New referrals to the home are discussed in depth at management meetings. However, matching new admissions to the home and current young people is not consistent. The potential impact of behaviour on other young people is not fully explored and there is limited evaluation of potential risks. This can leave young people vulnerable to emotional and physical harm; however, no incidents have occurred as a result of this.

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improvement to be good

Staff and young people have effective and supportive relationships with the police. Staff work well with the police to address areas of concern and emerging risks. Young people are familiar and comfortable with specialist officers. As a result, they are able to share any worries they may have.

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improvement to be good

Young people receive clear and consistent messages from staff regarding their Inspection report children’s home: SC455864 5 behaviour. They receive good support to regulate their emotions. Staff are skilled at using de-escalation techniques. Because of this, physical intervention is rarely used. When it is used, it is proportionate and appropriate.

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improvement to be good

Incidents of missing from care have significantly reduced, and young people rarely go missing from their home. However, when this does happen, staff know exactly what to do. Their response to missing episodes is consistent and systematic.

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The effectiveness of leaders and managers: requires improvement to be good

The manager completes regular audits of the service the home provides. However, information is lacking, in particular the evaluation of safeguarding issues. The manager has not completed an action plan or a timescale for completion. As a result, there is no clear measuring tool to sustain current practice or make improvement.

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The effectiveness of leaders and managers: requires improvement to be good

Notifications of significant events to the regulator vary in quality and do not always show the actions taken by the home. This means that it is difficult to see what the home has done to safeguard and support young people. All significant events have been reported in time to the regulator.

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The effectiveness of leaders and managers: requires improvement to be good

Staff receive regular and effective supervision from their managers. Their managers are approachable and supportive, both formally and informally. Staff morale is high and they enjoy the job they do. In addition, the staff team is stable, suitably qualified and knowledgeable.

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The effectiveness of leaders and managers: requires improvement to be good

The manager and staff will raise a strong challenge when services are not forthcoming for young people. Staff are good advocates and will support young people to be heard. As a result, young people get much-needed support from specialist services. This enables their positive progression.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children’s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the ‘Social care common inspection framework’, this inspection was carried out Inspection report children’s home: SC455864 6 under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children’s Homes (England) Regulations 2015 and the ‘Guide to the children’s homes regulations including the quality standards’. Inspection report children’s home: SC455864 7

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Children’s home details

Registered provider: Holme Farm Residential Village Limited

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Children’s home details

Registered provider address: 1 Fox Street, Sunderland Road, Gateshead, Tyne and Wear NE10 0BD

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Inspector

Abigail Maspero, social care inspector Inspection report children’s home: SC455864 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children’s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children’s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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