The Wendy House Day Nursery

The Wendy House Day Nursery Chapel Lane, Wythall, BIRMINGHAM B47 6JX

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Inspection date 1 August 2018 Previous inspection date 21 March 2014

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This inspection: Inadequate 4

Previous inspection: Outstanding 1 Effectiveness of leadership and management Inadequate 4 Quality of teaching, learning and assessment Inadequate 4 Personal development, behaviour and welfare Inadequate 4 Outcomes for children Inadequate 4

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The provision is inadequate

n The leadership and management of the nursery are weak. They have failed to identify weaknesses in practice. There has been a significant decline in the quality of the provision since the last inspection. n Staff are not appropriately deployed to ensure children's needs are met. Risk assessments are not robust enough to ensure children are kept safe. n Leaders and managers do not provide enough support to ensure staff improve their skills and knowledge. n The key-person system is ineffective. Although some children have a named key- person, there are occasions when their care and learning are not tailored to meet their individual needs. Children fail to thrive. n Information from observation and assessment is not accurate or used well enough to ensure children make good progress. Staff do not provide a suitable balance of activities led by children and activities guided by adults. n Leaders do not ensure all rooms are adequately resourced. Young children do not have

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The provision is inadequate

enough opportunities to explore and develop their own ideas.

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It has the following strengths

n Staff are caring and kind. Children are generally happy and behave well. They respond well to requests made of them. Staff praise their good behaviour and this builds their confidence and self-esteem.

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What the setting needs to do to improve further

To meet the requirements of the early years foundation stage and Childcare Register the provider must: Due date ensure that staff are deployed effectively to provide adequate supervision to meet the needs of all children and ensure their safety 14/08/2018

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What the setting needs to do to improve further

improve risk assessments to ensure children are kept safe 14/08/2018

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What the setting needs to do to improve further

ensure effective supervision of staff and provide support, coaching and training to raise the quality of teaching to at least a good level 14/08/2018

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What the setting needs to do to improve further

implement an effective key-person system for all children to meet their individual needs 14/08/2018

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What the setting needs to do to improve further

use the information gained from observations to plan activities and shape learning experiences that support and challenge children to make good progress 14/08/2018

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What the setting needs to do to improve further

improve the quality of assessments of children's development and ensure that the information gathered gives a clear overview of their individual progress 14/08/2018

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What the setting needs to do to improve further

implement planned purposeful play through a mix of adult-led and child-initiated activities 14/08/2018

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What the setting needs to do to improve further

provide more resources for younger children to ignite their curiosity and thirst for learning. 14/08/2018

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What the setting needs to do to improve further

Inspection activities n We carried out this inspection as a result of a risk assessment, following information we received about this provider. n The inspector viewed all areas of the nursery used for childcare. n The inspector looked at a range of documentation available, including suitability of staff working at the nursery, and discussed the process for self-evaluation. n The inspector spoke to staff and observed their interactions with children throughout the inspection. n The inspector spoke to parents and took account of their views through conversations and various documentation.

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Effectiveness of leadership and management is inadequate

The arrangements for safeguarding are not effective. Staff do not adequately supervise children to keep them safe. Although ratios are maintained, staff deployment is ineffective. On occasions, staff are not aware of children's whereabouts or what they are doing. During outdoor play, staff manage large groups of children and are unaware of potential hazards. For example, children excitedly push around a large wheeled wagon, oblivious to the fact that a child is standing in front of it. Recently, leaders introduced a staff deployment document to ensure children are appropriately supervised when playing in the garden. It was introduced because children have received injuries that staff could not explain as they did not witness the accident. Although staff complete the document, their supervision is poor and it remains a weakness at the nursery. That said, staff demonstrate an awareness of the potential signs that a child is at risk from harm or

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Effectiveness of leadership and management is inadequate

neglect. They understand the local procedures for raising a concern about the welfare of a child. An online system is used to track the progress children make. However, information gained from assessments is inconsistent and not accurate. Staff attend mandatory training and some ongoing training. That said, they do not benefit from enough support and training to ensure they successfully fulfil their roles and their practice continually improves. Self-evaluation processes are poor. Some weaknesses have been identified but actions taken to tackle them have been insufficient.

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Quality of teaching, learning and assessment is inadequate

Staff do not support children's learning and development effectively. Staff sit alongside children but they do not interact effectively with them to enhance their learning. Staff plan play around children's current interests. However, observations and assessments are not regularly completed and do not always reflect children's abilities. Staff do not focus their teaching on what individual children need to learn next or support them to extend their learning though their play. Nevertheless, staff do provide some activities that children enjoy. Children are engaged and focused as they fill and empty different-sized containers with sand and water. They explore flour and use their fingers to make marks.

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Personal development, behaviour and welfare are inadequate

Weaknesses in safeguarding practice mean children's safety and welfare are not promoted. Staff are not tuned into children's whereabouts and on occasions children play in unhygienic surroundings, such as the toilets, where they use a booster step as a desk and a selection of pens and paper to make marks. The premises are secure and staff conduct some daily visual checks to ensure resources are safe and fit for purpose. However, risk assessments are not robust enough to ensure children's safety at all times. Although the nursery is generally well resourced, younger children are not provided with enough age-appropriate play activities to support their curiosity and creativity. Children are allocated a key person when they start at the nursery and introduced to their new key person when they change rooms. However, in practice, the system is not working well enough. On occasions, children who are new to a room do not have the opportunity

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Personal development, behaviour and welfare are inadequate

to build strong relationships with their new key person. This is because key persons are not always deployed effectively and do not consistently work in the same room on the day their key child attends. Children have lots of opportunities to play outside in the fresh air. They enjoy running, climbing and riding on wheeled toys. However, children are not adequately supervised to ensure their safety. Staff are not deployed effectively and do not notice when children fall over or use equipment inappropriately.

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Outcomes for children are inadequate

Not enough children are working within the range of development that is typical for their age. They are not sufficiently prepared in readiness for school. Staff do not provide them with appropriate activities to meet their individual learning needs. Children develop some physical skills through activities, such as riding on wheeled toys and playing ball games. Young children listen and follow instructions. Older children develop some literacy skills. They learn to recognise the letters that form their names. Children develop dexterity as they use small tools, such as small hammers and chalks.

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Setting details

Unique reference number EY362027 Local authority Worcestershire Inspection number 10056906 Type of provision Full day care Registers Early Years Register

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Day care type

Age range of children 0 - 5 Total number of places 108 Number of children on roll 216 Name of registered person The Wendy House Limited

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reference number

Date of previous inspection 21 March 2014 Telephone number 01212705020

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reference number

The Wendy House Day Nursery registered in 2007. The nursery employs 52 members of childcare staff. Of these, 33 hold early years qualifications to at least level 3, including 11 at level 6. The nursery opens Monday to Friday, all year round. Sessions are from 7.30am until 6pm. The nursery provides funded early education for two- three- and four-year-old children.

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This inspection was carried out by Ofsted under sections 49 and 50 of the Childcare Act 2006 on the quality and standards of provision that is registered on the Early Years Register. The registered person must ensure that this provision complies with the statutory framework for children's learning, development and care, known as the early years foundation stage.

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procedures set out in the guidance Complaints procedure: raising concerns and making complaints about Ofsted, which is available from Ofsted's website: www.ofsted.gov.uk . If you would like Ofsted to send you a copy of the guidance, please telephone 0300 123 4234, or email enquiries@ofsted.gov.uk . achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children's social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children's services, and inspects services for looked after children, safeguarding and child protection.

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