Children's Home run by North East Lincolnshire Council in North East Lincolnshire

Inspection report children‟s home: SC367802 1 SC367802 Registered provider: North East Lincolnshire Council

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Full inspection Inspected under the social care common inspection framework

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Information about this children’s home

The local authority-owned home offers medium- to long-term care and accommodation for up to two children and young people. The care of children and young people is individually assessed and tailored to provide achievable objectives. Staff give children and young people stability in a sensitive and structured environment so that each young person feels valued and is able to achieve their potential.

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Overall experiences and progress of

children and young people, taking into account

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outstanding

How well children and young people are helped and protected outstanding

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outstanding

The effectiveness of leaders and managers good

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outstanding

The children‟s home provides highly effective services that consistently exceed the standards of good. The actions of the children‟s home contribute to significantly improved outcomes and positive experiences for children and young people who need help, protection and care.

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outstanding

Overall judgement at last inspection: good

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outstanding

Enforcement action since last inspection: none Inspection report children‟s home: SC367802 2

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Inspection date Inspection type Inspection judgement

09/05/2017 Full Good 03/01/2017 Interim Sustained effectiveness 01/06/2016 Full Good 24/02/2016 Interim Improved effectiveness Inspection report children‟s home: SC367802 3

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Statutory requirements

This section sets out the actions that the registered person(s) must take to meet the Care Standards Act 2000, Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. The registered person(s) must comply within the given timescales.

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Requirement Due date

The registered person must provide a copy of the statement of purpose to HMCI. (Regulation 16 (2)) 31/8/2018

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Requirement Due date

For the purposes of paragraph (3)(b), an individual who works in the home in a care role has the appropriate qualification if, by the relevant date, the individual has attained— (a) the Level 3 Diploma for Residential Childcare (England) (“the Level 3 Diploma”); or (b) a qualification which the registered person considers to be equivalent to the Level 3 Diploma. (5) The relevant date is— (a) in the case of an individual who starts working in a care role in a home after 1st April 2014, the date which falls 2 years after the date on which the individual started working in a care role in a home. (Regulation 32 (3)(b) (4) and (5)) 31/12/2018

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Requirement Due date

The registered person must complete a review of the quality of care provided for children (“a quality of care review”) at least once every 6 months. The registered person must ─ supply to HMCI a copy of the quality of care review report within 28 days of the date on which the quality of care review is completed. (Regulation 45 (1) and (4)(a)) 31/8/2018 Inspection report children‟s home: SC367802 4

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Overall experiences and progress of children and young people: outstanding

Children and young people benefit from an exceptional quality of care. They make excellent progress with their educational achievements, social and emotional development, life skills and independence. Social workers and independent reviewing officers rate the home highly because of the difference the staff make to children‟s and young people‟s outcomes.

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Overall experiences and progress of children and young people: outstanding

Children‟s and young people‟s emotional ups and downs are fully acknowledged by staff who respond well to their feelings. Staff know the children and young people in the home extremely well and are proactive in resolving issues of concern. Equally, staff show children and young people how proud they are of their achievements.

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Overall experiences and progress of children and young people: outstanding

The staff are nurturing, committed and persistent to ensure that children and young people are able to become resilient. Predictable staff responses give children and young people a strong sense of security. Consequently, children and young people no longer exhibit concerning and challenging behaviour seen in previous placements. For example, they behave better, swear less, walk away from challenging situations and ask staff for help.

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Overall experiences and progress of children and young people: outstanding

The staff do everything they can to support and care for the children and young people. Staff are in tune with children‟s and young people‟s needs and they enjoy fruitful relationships with each other.

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Overall experiences and progress of children and young people: outstanding

Information sharing with schools is thorough, and extensive partnership working results in young people having high attendance and making extensive academic progress. This is supported through the provision of additional one-to-one tutoring and extra support to help catch up with their peers.

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Overall experiences and progress of children and young people: outstanding

The children and young people have friends locally and enjoy socialising. Staff take the children and young people away on trips and holidays abroad, to places like Blackpool, Scarborough, Flamingo Land and Bulgaria. The staff like to promote children‟s and young people‟s individual interests in horse riding, tennis and gymnastics, and support them with lifestyle choices, such as providing a vegetarian diet. As a result, children and young people feel valued and benefit from a wide range of social and leisure experiences.

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Overall experiences and progress of children and young people: outstanding

One young person recently made a successful transition to foster care, which will provide her with long-term family care into adulthood. This is a remarkable achievement. A new child recently moved in, and the structured routines are having an early positive impact on the quality of his life.

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How well children and young people are helped and protected: outstanding

Staff give the safety and welfare of children and young people the highest priority. They Inspection report children‟s home: SC367802 5 understand the potential dangers to individual children and young people, and these are detailed in clear risk management plans that are implemented in practice.

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How well children and young people are helped and protected: outstanding

Staff support children and young people with managing their emotions and behaviour through consistent, nurturing care and by enforcing firm routines and expectations. The high level of emotional intelligence staff use consequently empowers children and young people to learn to be calm, to talk about how they feel and to make positive choices. Other professionals commented about the remarkable progress children and young people make and on how they present as very different.

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How well children and young people are helped and protected: outstanding

The risks of offending behaviour and substance and alcohol misuse are minimal, and there have been no missing from home incidents since October 2017. Staff know what action to take in the event that a child or young person is missing.

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How well children and young people are helped and protected: outstanding

The staff manage safeguarding incidents thoroughly and are aware of the risks of harm from individual abusers or potential abusers. The staff ensure that children and young people use the internet safely and include them in developing safety plans. This has promoted one young person‟s independence, allowing them free time in the community in a safely managed way.

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The effectiveness of leaders and managers: good

There is a permanent registered manager in post. He has a proven track record of providing children and young people with good and outstanding outcomes. He took over the management of this home in April 2017 and has developed and motivated the staff into a cohesive team that provides the best care for children and young people.

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The effectiveness of leaders and managers: good

The staff team is ambitious and has high expectations for children and young people to succeed. Staff practice makes creative use of social work models and research evidence about children‟s and young people‟s needs, safety, attachment, and trauma. This is central to the way in which staff plan care and support children and young people with their emotional well-being. For example, staff have helped a young person keep a dream diary to help reflect on her experiences and feelings.

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The effectiveness of leaders and managers: good

The children‟s and young people‟s care plans are meticulously tailored to promote their individual strengths and to thoroughly address risks to their welfare. Along with associated diary records, these provide children and young people with rich detail of their lives and progress. Staff ensure that plans are made in collaboration with children and young people and their social workers.

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The effectiveness of leaders and managers: good

Children and young people have opportunities to read their records. When this takes place, it is a further avenue through which staff can engage them in meaningful conversation about their individual progress and achievements.

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The effectiveness of leaders and managers: good

New wishes and feelings cards have led to the staff providing targeted emotional support for a young person. Therapeutic care based on models of attachment and trauma is guided by an external professional, which helps promote the emotional well- Inspection report children‟s home: SC367802 6 being of children and young people.

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The effectiveness of leaders and managers: good

There is excellent communication with partner agencies, and the staff are proactive at facilitating multi-agency working to provide children and young people with the best all- round support. In particular, this has helped to promote education but also ensured the prompt access to a gymnastics club that had a long waiting list.

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The effectiveness of leaders and managers: good

The quality of monitoring by an independent visitor is comprehensive and accurate. While this acknowledges the excellent work of staff, it still provides the manager with a realistic challenge for improving aspects of the home. The manager‟s last six-monthly review of the home is overdue.

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The effectiveness of leaders and managers: good

Staff members feel supported on a day-to-day basis and they receive regular formal supervision. These arrangements have a good focus on promoting the needs of young people. Staff complete a range of training, but not all have achieved the relevant qualification within the required timescale. The manager has plans in place to support staff to complete this.

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The effectiveness of leaders and managers: good

The manager has met the requirements and recommendations from the last inspection and ensures that the home is run in line with its statement of purpose. The latest version, altered to reflect changes in staffing, has not yet been sent to Ofsted.

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Information about this inspection

Inspectors have looked closely at the experiences and progress of children and young people. Inspectors considered the quality of work and the differences made to the lives of children and young people. They watched how professional staff work with children and young people and each other and discussed the effectiveness of help and care provided. Wherever possible, they talked to children and young people and their families. In addition, the inspectors have tried to understand what the children‟s home knows about how well it is performing, how well it is doing and what difference it is making for the children and young people whom it is trying to help, protect and look after.

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Information about this inspection

Using the „Social care common inspection framework‟, this inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service, how it meets the core functions of the service as set out in legislation, and to consider how well it complies with the Children‟s Homes (England) Regulations 2015 and the „Guide to the children‟s homes regulations including the quality standards‟. Inspection report children‟s home: SC367802 7

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Children’s home details

Registered provider address: Child Care Management Team, Civic Offices, Knoll Street, Cleethorpes, North East Lincolnshire DN35 8LN

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Inspector

Simon Morley, social care inspector Inspection report children‟s home: SC367802 8 achieve excellence in the care of children and young people, and in education and skills for learners of all ages. It regulates and inspects childcare and children‟s social care, and inspects the Children and Family Court Advisory and Support Service (Cafcass), schools, colleges, initial teacher training, further education and skills, adult and community learning, and education and training in prisons and other secure establishments. It assesses council children‟s services, and inspects services for children looked after, safeguarding and child protection.

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Inspector

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Inspector

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Inspector

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